Pengguna Tetamu
26 April 2023
My reservation was cancelled as I tried to book in. The booking was done through *******, and I was told that no 3rd party bookings are allowed. So here I am, over 18000miles from home only being told this now.... I had 2 choices, either find somewhere else or book another room (remember, this has been paid for and I now have try and claim a refund). We booked another room because of time and also not knowing anywhere else, it was Clinton after all. I let my travel agent know and he was surprised as this is the first this has happened to him. When he contacted the hotel, he got a totally different story from a different person... The room was nice and big, but the bed hadn't been made properly, nor the linen changed from the previous occupant which made for a very uncomfortable night. The noise from the other guests was awful which is not the Inn's fault, but just added to a restless night. The two washing machines didn't work on the 2nd floor but 3rd time lucky, we managed to get a machine on the 3rd floor to work. Just frustrating after a day's driving. They did however recommend a great restaurant. I just think there must be better places to stay.
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