My recent stay at a Travelodge hotel was, regretfully, an experience I wouldn’t wish upon anyone. The conditions were beyond unsanitary and the service was significantly below par. Upon arrival, we were kept waiting for 20 minutes before the receptionist appeared. When I was finally assigned a room, the key card didn't work. Instead of addressing the issue, the receptionist simply moved us to another room, a solution that seemed dismissive and unprofessional. The replacement room was a nightmare. It was infested with roaches, bugs, and flies, creating an environment that was not just unclean but also deeply disturbing. Dead roaches adorned the walls and live ones crawled over the TV. The terrible smell that filled the room was the icing on this dreadful cake. The bathroom was equally appalling. The bathtub was so dirty and unsanitary that it was unusable. Linen and towels provided were filthy, forcing me to purchase bedding from a local Family Dollar store. The room's lampshade was broken and torn, adding to the overall state of disrepair. The door didn't shut all the way, raising serious security concerns. There was a visible buildup of dirt and grime on the walls, evidence of the hotel's neglect of basic cleaning protocols. Despite the glaring issues, there was no resolution offered to rectify the filth in the room. The hotel is in desperate need of major renovations, as even the parking lot was riddled with huge potholes. Due to the unbearable conditions, I was unable to stay the entire night. I considered sleeping in my car, but the extreme heat made it impossible. I ended up leaving to find a more habitable place to sleep. This Travelodge visit was an absolute disappointment. The lack of cleanliness, pest infestation, and poor customer service combined to make the stay a distressing experience. It's clear that the hotel is failing to meet the most basic health and sanitation measures. I strongly urge the management to address these issues urgently. Until then, I cannot recommend this hotel to anyone.
75 Ulasan