Hotel berhampiran Emerald Beach Reserve, Coffs Harbour

Very Easy Check in Good Signal Connection Will definitely Return Terrace Studio Was The Best And Quiet Facing the Mountain.

Overall,  a pleasant stay,  in a beautiful location,  but with a few much needed upgrades, it could be so much better.  The grounds around the resort were lovely.  The check in process was friendly and quick. Directions to room a bit vague.  Told that the wifi was having issues and we were unlikely to be able to get wifi or 5g from the room (on arrival to the room 5G was fine,  but wifi virtually non existent).  Car park was like a rabbit warren and difficult to find the correct lift to go up. Later the under cover car park was full,  over flow car park full.  Had to park over on the dirt with big muddy puddles everywhere. On arrival to room there was a dingy dark little entrance room, and the light was hard to find in there, so we had to use our phone torch to be able to see to open the door.  Very dissapointed in room on arrival.  Photos on the internet of the executive 1 bedroom apartment showed nicely updated kitchen and bathroom,  what we got was old and dated.  An old fashioned beige spa bath and an old fashioned shower over bath set up, and barely high enough to get my head under water.  It was nice and hot with decent pressure though. Bathroom seemed to only have 1 small soap and one small shower gel for 2 guests.   The kitchen was fine,  but had no overhead cupboards, splash back etc like in the photos on the internet.  I messaged reception about my dissatisfaction with the room, but received no reply.  The rest of the room was nice, and very clean. The bed and pillows were very comfortable.  The views to the golf course and lake were nice, and was good to have a balcony.  The TV in the bedroom was extremely tiny, and situated poorly so you have to look down to watch. There was a larger TV in the living area though.  We did not watch TV at all,  as knew Netflix etc would not work with no Wifi.  The fridge was not stocked at all,  apart from 1 tiny bottle of long life milk.  No water,  soft drink or any form of mini bar.  Things that really let down the room were things like the rusty air conditoner external unit, old creaky window in bathroom, window with slatted blinds that are very dusty, and that same window that didn't seem to seal properly. Also a few little cobwebs in the bathroom. With a bit more attention to detail,  this could be an amazing resort,  but at the moment,  I was very let down,  especially since our room didn't match what was on the internet.  Reasonably priced though. 

Service poor behind the bar and a bit slow at times Over priced considering no table service for drinks or cocktails as had to wait at bar for drinks Staff seemed a little over whelmed and stressed by the amount of people Food in restaurant was average and a bit overpriced. Breakfast was delicious and had a great range on offer ,staff were pleasant and helpful . Reception staff were exceptional on the Saturday and Sunday checking out. A very nice resort but the standard has gone down since last being there almost 12 months ago .

The apartment was clean and the rooms pretty spacious. It contains everything you need, including a big fridge and a dishwasher. The check in was quick and easy, we arrived one hour earlier and the apartment was already ready for an early check in. Location is great, walking distance from the beach and places to eat. I definitely recommend it

This is a great motel. We turned up late in the afternoon on Friday 1st March without a booking and were greeted with a smile. Wonderful room, great pool and nothing was a problem. Good location to the local amenities and very comfortable beds. The room had everything you could need, even fresh milk for the morning coffee. Much better than some big name hotels - 5 Gold Stars to Lyn and Arthur - FYI, I stay at a lot of hotels! I would recommend to anyone who wants a friendly atmosphere, great location and comfort. Will stay there again when next in Coffs Harbour. Thank you Lyn and Arthur...and Cooper Jackson, of course. Martin and Sarah (UK)

Overnight stay . Great quite location and clean in the room.

Quiet room, 2 x QB's, suite was spacious with good quality beds, which were comfortable. We both slept well. Parking area was very hectic, fine when we booked in, but after going for a drive around the beach & the town, picking up dinner & back to the hotel, the car parks were all full. This was the only downside to our stay. Staff were very friendly on check-in & departure. If you were fit & able it was a short walk to eateries & the beach.

Location to the shopping mall is very good. The bed was comfortable, clean and we had a good night's sleep, however, it was downhill from there. The room was very old- fashioned and dated with lots of dark brown brickwork. The shower only just worked. There was no Foxtel or other streaming services. The pool was full of leaves and bark from the trees next door. It was okay for a one night stay enroute to Sydney, but if I was staying for a holiday I would look around for something better

We have just been to Coffs Harbour stayed at this motel. We found this motel great it is across the road from the beach, quiter area, walking distance to some great food venues. Yes rooms might be older looking but they are very clean and has everything you need in them as far as a motel goes.Thank you to the new managers Mark and Donna you are amazing people 👍and so helpful nothing is an effort for these 2 people to help you. Definitely going back. Mark and Donna thank you again.

Fine for one night stopover. The car park is at rear of building so a short walk to room. We took downstairs room for ease of carrying luggage. The bathroom was obviously designed for disabled and we were not advised of this but the shower was good and other than a higher toilet it didn’t really impact us. Dust on rim of tiles though. Decor quite dated. Tea and coffee, toaster and microwave all easy access. Bowls plates and cutlery. There was butter and spreads in Fridge which was a nice touch but we didn’t use. We stayed on a Saturday night and it was surprisingly quiet. Bowls club a short walk away with Asian fusion menu.