Hotel berhampiran Glenreagh Jetty, Coffs Harbour

We stayed in the Gumnut villa which was absolutely horrible. The toilet was flooding the bathroom floor, the shower head in the ensuite was like being hosed by a fire hydrant. The toilet in the ensuite felt tiny, like it was meant for young children. There was an ants nest in the light above the master bed which was dripping ants and nest pieces on me throughout the night so we moved the bed out of the way. The fan in that room was vibrating so bad that it would shake more ants onto the bed. The aircon was working but I don't think the room was insulated so it was never enough. We had two fans running to try and push cool air into the kids room for the entire week we were there. The matresses felt absolutely horrible and felt like I was going to roll off the bed each time I move. There was some mould on the bedroom walls. The whole cabin was just old, outdated and very worn. The wifi hardly worked which was not so great because there was also no cell service in most of the park. Great if you want to have no connection but not so great when you need to use the internet to search for places to go and things to see in the area. Why am I giving it 4 stars? Because of Jan! The staff there were amazing! Jan tried to do everything in her power (and then some!) To try and help us out. She was incredible! The facilities were also great! Lots for the kids to do, direct beach access, kangaroos all over the place, pools, water play equipment, slides, tennis courts, archery, go karts, all great fun! The bikes are old and pretty run down so not worth renting. Thanks again to Jan! We hope to stay here again but in one of the more modern cabins (or in our own tent).

What a beautiful destination !!!!! From the moment we arrived it was amazing Never have we stayed anywhere that has put so much thought into making your holiday a memorable one The rooms were spotless with comfy beds . The kitchen had everything we needed even a sandwich press You had access to the laundry (free use of the washing machine and dryer) and also there was a cupboard that was stocked with board games books and tennis rackets balls etc The pool was amazing and open till 8.30 and there was a bbq , tables and kitchen area which had plates cutlery etc so all we needed was to take our food which was great . The beach was just a short stroll and so picturesque. We were lucky to see dolphins on 2 occasions . Thank you to all the staff at smugglers for the efforts and personal touches you provide We will definitely be back ……. We travelled with our son and 5 year old granddaughter. Stayed in 2 b/room apartment on the ground floor

Wish I’d have read them everything is true. This is not a luxury resort. Tired old dirty rooms. No staff anywhere. No gym access. Unusable internet. No assigned parking and not enough spaces. But best of all many people live here permanently and they do not like visitors. One resident came INSIDE our room as we brought in our cases and told us off for banging the door. We had been here under 2 minutes. Another resident ambushed my daughter parked by lift unloading her cases with a tiny baby and 2 year old told her off too. Within 90 seconds of arrival. Literally they patrol the place looking for chances to discipline visitors for actually being here !! Nice grounds but horrible atmosphere- rudest barmaid in the bar rude to coworkers and guests went for 1 drink and left. Yes we asked for our room to be cleaned to give the place a chance to step up before complaining and someone came and cleaned one window and sprayed a scent to cover up curry smell but couldn’t get rid of it. Staff are hidden and only available via mobile phone. Ghastly. Do not go. It is not a resort experience!

We stopped over here for a night passing through. Checking was fine friendly staff. However the room was disgraceful. Cockroaches crawling up the walls near the bed and in the bathroom bugs crawling in and on the bed sheets. The bunk bed at top was hard and my son couldn’t sleep on it the pillow was like a bag of cement and my son had developed a nice reaction from query dust as his eyes were watering smd puffy and sneezing constantly. He needed an antihistamine to stop and settle and all 3 had to sleep in the one bed as the bunk bed was too uncomfortable

For a motor side inn, this was very good. Although close to the Pacific Highway, once we were inside our room, we could hear very little road noise. Our room was tidy, dark, had a comfortable bed and was well equipped (including a microwave). The shower was hot and powerful. Vanessa, on reception, was very helpful (with places to see, eat, etc).

房間很大，床品很舒服。衞生做的也不錯。三人公寓是獨棟小別墅，有很大的陽台和車庫。設施齊全，微波爐冰箱烤箱洗碗機洗衣機都有，很適合一家人出行。 服務：前台很熱心也很有耐心，入住辦理的很順利，退房的時候看我坐在大堂問我需不需要來杯咖啡。

It was an arrive late and leave early for our visit to Belfry, we were heading north and on a strict timetable. I hate the tile and disinfected motels on the side of the Pacific Hwy. Belfry is in the middle of the culinary, coffee, cafe scene of the mid north coast. It is a delightful old house, tastefully designed. The bedroom had a comfortable, cozy bed that produced a sleep filled night. The shared bathroom was spotless with soul cleansing hot water. I didn’t use the kitchen but it was large and well equipped. The verandah outside the bedroom was spacious and would have been ideal to sit, with coffee, enjoying the waking of the day. A most pleasant place to stay. I only have one criticism, and that’s aimed at me. I should have stayed longer!