Hotel berhampiran Römerbrunnen, Cologne

Das Hotel liegt in Köln recht zentral. Auch die Möglichkeit direkt im Hotel zu frühstücken hat wohl den Ausschlag für die Buchung gegeben. Jedoch schon bei der Ankunft zeigte sich das an der Rezeption vor und nach mir es wohl Lautstärkedifferenzen zwischen den Buchungen der anreisenden Gäste und den Verständnis, der nur bedingt deutsch sprechenden Dame an der Rezeption gab. Mein mitreißender Kollege hat er eindeutig Frühstück mit bestellt. Musste dies aber am nächsten Morgen lautstark einfordern. Ich selbst, bin sehr viel in Hotels unterwegs hab es aber extrem selten erlebt, dass das Personal gegenseitig immer wieder lautstark vorgestern um Abläufe, welche eingeübt sein sollten, stritten. Mein Zimmer selbst war abgewohnt und hatte wohl den Flair der 1980 Jahre. Stromkabel einfach an die Wand geklebt, mit der Hoffnung, dass diese sich nicht wieder lösen. Insgesamt würde ich dieses Hotel nicht mehr buchen. Was den Grund, dass Mitarbeiter und Gäste sich ständig negativ anschreien.

Hotel ligt vlak bij de Dom en het centraal station in een rustige straat en beschikt over een eigen parkeergarage (tegen betaling) die wel vrij nauwe ingang en nauwe parkeerplekken heeft. We arriveerden tegen het middaguur; onze business comfort met 2 separate bedden kamer was reeds gereed. Inchecken verloopt snel en effectief in de kleine receptie. De kamer beschikt over een badkamer met baddouche en toilet. Er is een raam dat open kan. Ondanks dat de kamer aan de straatzijde op 1e etage ligt is deze rustig. Er is koffie thee op de kamer beschikbaar. Vlak naast de receptie ligt de grote ruimte waar het ontbijtbuffet met ruim voldoende keuze geserveerd wordt. Vanuit het hotel loop je binnen 5 minuten via de stationshal het stadscentrum met alle belangrijke bezienswaardigheden (waaronder de Dom van Keulen) in. Er zijn voldoende restaurants in de omgeving; het hotel heeft geen restaurant voor lunch of diner.

The room was worth for the money that we spend. But wasn’t that clean, at first seems to be clean but under the bed was full of dust, the staff was really friendly and helpful. They also do have a room where you leave your luggage in case you check out early and your flight will be in the late evening! The view from the room was unbelievable, facing the Cathedral. The hotel is located in the centre of Cologne and the position is perfect, you can walk literally everywhere in Cologne. And in case you need breakfast is available and you can book it also with the receptionist.

Hotel staff, were professional, efficient and friendly. I was on a business trip, the hotel was convenient for a good connection to the road network, in the morning for business. While being convenient for access to the city and other amenities in the evening.

Well, the apartment is good, a bit bigger than a normal hotel room, but by no means ample. There are some irritating failures of design: Most pulling knobs are difficult to pull, being a smooth cylinder or similar. Only the fridge door has a proper pulling shape, so they were aware of the usefulness of the design, but chose not to do it on the rest. Also, the microwave has a grill, but also a notice on the door that says never to use the grill because it will start the fire alarm ??? Easier to buy non-grill microwaves, I'd say. They have something about fire alarms, because they make you sign a document where you declare to know about them and specify the fines for setting one accidentally. It discourages you from cooking at all :-) Also the bed can be raised and you get a sofa . The bed surface is one plank, it's comfortable, but the two ”arms” of the sofa are long and hard, easy to hit in the night if you rise from the bed. But these are generally minor inconveniences. The apartment looks clean in general, but there was a big exception. We noticed during the first night a strong old-sweat smell when in the bed. Investigation proved it to come from the mattress protector, which was also a bit brown when we took the sheet out. Clearly it hadn't been washed. I don't know what is the general policy in hotels about mattress protectors, but this one was obviously dirty, and they didn't wash it. We didn't take the issue to the management, we were tired, we just took the mattress protector away and slept without problems afterwards. So we don't know which would have been the reaction to this. but that shouldn't happen anyway.

Wir mussten leider einen very late check in machen (ca. 02:30), was aber überhaupt kein Problem war. Der Service war sehr freundlich und hilfsbereit. Wir hatten über Booking.com ein Zimmer für 3 Personen gebucht, das vor Ort leider nicht mehr verfügbar war. Wir wurden ganz unproblematisch und ohne Mehrkosten auf zwei Comfort-Doppelzimmer „verteilt“ und bekamen noch ein Getränk aus der Hausbar for free als Entschuldigung dazu. Die Zimmer selbst sind sehr gut ausgestattet und komfortabel. Das inbegriffene Frühstück war der „Hammer“ und sehr reichhaltig und vielfältig. Von uns absolut zu empfehlen. Ein Parkhaus gibt es gleich nebenan und hat uns nichts gekostet.

It was a bit old, and the room was cold, but it was a nice hotel. Great location and view. Excellent and fast room service.

We stayed in the hotel for 4 nights for business in May. The hotel is pretty new - I think less than 2 years old. The rooms are quite big, with full kitchen amenities (fridge, washing machine, dishwasher, full set of glasses. The surprise was there was no kitchen roll for cleaning - all the apartments of these types of hotels have some cleaning paper. The location is very close to Koln Messe Deutz station, and we made easy travel arrangements by train to the Dusseldorf fair. The room is clean, the windows are opening (a big plus), and the façade is quite modern. The hotel is quiet, especially since my room faced the open courtyard, which was super quiet, even sleeping with open windows. Breakfast is OK, nothing spectacular, and I think a bit overpriced for the 23 EUR per person. The only problems we had were with sporadic services and some items in the room malfunctions: I had electricity problems with the power supply (caused by a defect in the dishwashing machine which could not be switched off - The fuse went off). I had a problem with the telephone. For every problem, I had to drag to the reception (unable to talk on the phone). The coffee in the room was delivered in the first few days, the next 2 days, and there was no new coffee pack (to make your French press). One day I did not have big towels delivered (the housekeeping did not replace the used towels on the bathroom floor, and I had to go to the reception to ask for them. I would give that hotel 3 stars, but the best surprise was the super fast internet connection (free). We had 200 MB/sec, perfect for surfing and streaming.

Weekendje weg met zen 2. Prima hotel. Netjes en modern. Nette kamer. Voldoende ruim. Koffie aanwezig. Ruime badkamer met enkel douche. Geen gebruik gemaakt v ontbijt ivm prijs. Centrale ligging. Parking ondergronds voor 25€ per dag.

For my first trip to Cologne, my one-week stay at AMERON was delightful, so I hope I will be a returning guest soon! The hotel's location is perfect for catching different public transport means quickly and efficiently. The room was well-lighted, spacious, great for relaxing but also working, and had a pleasant modern warm aesthetic. The restaurant had delicious quality food (breakfast selection was very diverse, dinner too was always tasty), ”served” with a stylish and cozy atmosphere. The hotel's staff as well as the restaurant's staff were very friendly and had a lot of benevolent patience with my rusty German speaking skills! Communication was easy, professional, but also comfortable, in both German and English. Very happy with my choice, my heartfelt thanks to all the staff!