Hotel berhampiran Hilutungan Island di Cordova

Kami meraikan hari lahir saya dan suami di resort ini dengan penginapan Bermalam. Kami berbesar hati kerana dapat menempah di hotel ini sehari sebelum penginapan yang dirancang dengan jumlah yang lebih rendah. Setibanya, kami disambut oleh kakitangan mereka yang mesra. Kami berseronok menerokai seluruh resort, dari berkanu di pantai hingga berenang hampir semua kolam. Kami diberi bilik dengan pemandangan laut yang menghadap ke seberang resort. Dan saya menyukainya kerana ia lebih tenang dan jauh dari kesibukan. Saya juga cuba menempah kek untuk Hari Lahir kami pada keesokan harinya dan meminta kakitangan mereka menghantar kek semasa sarapan untuk memberi sedikit kejutan untuk hubby. Kami sangat gembira kerana kami bukan sahaja menghantar kek ke meja kami, malah beberapa kakitangan mereka juga menyediakan nombor tarian sambil menyanyi di atas meja kami. Cara untuk memulakan hari anda, bukan? Terima kasih kepada semua kakitangan dari Solea Mactan Resort kerana menjadikan hari kami sebagai tambahan untuk kami. Kami sangat ingin kembali ke resort ini pada percutian keluarga masa depan kami lagi!

Omg! I never regret that i chose this resort. It was so wonderful, and beautiful moment that we stayed in this resort. They had waterpark, so many swimming pools, nature view and beach.

Such a beautiful resort !!! I didn’t get the most welcoming check in but Ralph checked in my friend and he got a room right away. We switched to Ralph and he handed everything to quickly and there was room available for us as well . He’s so competent, approach and very warm towards the guest . Aside the check in, the breakfast has lots of options , cocktails bars / happy hours Monday to Thursday great deal !! I loved Salt and sky bar on the rooftop, the sunset view amazing . Paddle board , kayaking and the 8 different pools that we tested . Want grill menu , amazing, and the waiter will bring your cocktail to the beach as well. Over the friendly staff made the trip so enjoyable and the other guest , mainly Korean so friendly and kind. I had the best Christmas on this resort and I can’t wait to return back with my husband.

Always go in this place yearly with my husband we enjoy the place is so private quiete so peaceful. We will never be tired coming and now our vacation on this place!!!

We had so much fun during our stay. The hotel staffs are also very accommodating. Make sure to keep your towels inside the rooms when checking out as there are corresponding fees for lost items. Bringing of food bought outside is also prohibited so if you are to do this, make sure to bring your trash with you and throw it in trash cans outside the hotel. We will go back soon. Thank you so much po! :)

I booked for a stay on that same day since I want to have a short escape away from home. I searched for a budget friendly short stay and I was amazed I ended up to this cozy place. It was a late check in after work but the receptionist was entertaining and welcoming. I booked a shared room of 4 beds and i find it ok though the space was a bit of a challenge but the facilities were complete and provided. With the amount, i was surprised that there was a breakfast included. This place was truly a great find.

My wife, son, and I went there for my birthday. We wanted to try a new resort in Cebu. Wow were we overwhelmed and surprised. The Sheraton staff treated us with kindness and as if we had been there multiple times. Every single staff member greeted us. From the housekeeping to the guards at both entrances. They even took my son by the hand and kept him entertained while we were checking in. They gave him popcorn. I was also shocked at the one restaurant when they sang happy birthday and gave me a wonderfully delightful cake. It was so smooth and silky. The food was also perfect and tender. The sauce for the fries was very creamy and tasty. For the first time in the almost twelve years in Cebu, even having been to numerous Cebuano resorts including Shangri-la everything was 100 percent perfect. The wifi was strong and no lag, the food was perfect, parking perfect, staff were perfect, beach and pool were clean and perfect. We even go to feed the fish as well which the guard at the water activities area gave us. I mean it was all around perfect for the first time here in Cebu. At Breakfast they even gave me a thank you cake for staying there. I couldn't believe it. It really felt homey and that warm feeling. For the money we spent it was 100 percent worth it. Oh by the way the atmosphere was perfect too. No loud people on cellphones everywhere talking or taking selfies and the like.

Tinggal bersama keluarga saya. Ia mempunyai bau yang sedikit hapak, tetapi lokasinya baik dan terdapat dua bilik mandi, jadi saya mempunyai penginapan yang sangat selesa. Satu perkara yang malang ialah hotel ditutup dari jam 12:00 hingga 2:00 pada hari daftar keluar, jadi mereka meminta saya mendaftar masuk dari jam 11:10. Sarapan termasuk dalam harga, jadi ia benar-benar berbaloi untuk wang.

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

First off, I’ll start by saying rather pay a little extra and stay at the Belmont Hotel next door, which I’ll explain below. I stayed at the Belmont Hotel for 2 nights and 5 nights at Savoy Hotel. Had I had the choice of being able to refund at the Savoy, I would have done so. Let me start with the positives. The cleaning staff and staff alike at Savoy are absolutely fantastic - so kind, so respectful and friendly. The attitude of the staff should be commended! The service of the room was good. The front desk staff, some of them, may just let you stand and wait aimlessly. I initially booked the Superior Deluxe Room. I arrived at 12pm and check-in was at 3pm. I eventually got to my room and it was tiny. Plus there’s an adjoining door to the room next door where you can hear everything. I then noticed several dead cockroaches in the bathroom. I then went downstairs and changed rooms and paid for an upgrade for the Deluxe Premier Room which was bigger and no adjoining room. Note that at the Belmont the room was not an adjoining room and had good sound insulation. Upon entry to my now upgraded room, there were several live cockroaches in the bathroom and then some baby ones on the wall behind the sofa and on the bed! I immediately changed rooms again! This time the second room was better. It was a corner room with a view of the ocean at one side and the swimming pool at the other. Every day, the staff serviced the rooms really well, I must commend Savoy for this. However, Savoy really needs to purchase new bathroom towels which are yellowed, broken and tattered. The room is good at blocking out noise from outside, and the bed was relatively comfortable. You can’t, however, order breakfast from the restaurant unless you purchase the buffet. Makes no sense as you should give your guests a choice if they want the buffet or order breakfast from the hotels breakfast menu. Overall, the highlight of my stay was the incredible and friendly staff (servicing staff and security) who always, numerous times a day, greeted us warmly with a big smile. It really makes a big difference. Pictures: first the Superior Deluxe Room & then the paid for upgraded room Deluxe Premier Room.