Hotel berhampiran Hungry Hill Bog, Cork

This is supposedly a three star hotel, but I have stayed in much better two stars. The location is good and the view of the river is nice, but it is very scruffy and grubby in areas. The room was a reasonable size, but the bed did not feel very comfortable. We had a nice view, but it was quite noisy as we could hear voices quite a lot from possibly the room next door. The bathroom size was okay, but there was nowhere to put wash bags or toiletries. I had to put them in the shelving unit outside of the bathroom. The shower was over the bath. The tiling on the walls looks like it has been done quite recently but the grouting all along the edge of the bath is in a very bad way and needs attention. There was also a large greasy hand mark on the wall above the bed that was easily visible in certain light. The bedroom was not serviced on the day in between our two nights there. We don’t mind this but we weren’t told so we weren’t quite sure whether it was going to happen or not. The bins did get rather full. There was no decaf coffee available for the room even though it is available at breakfast. This was the first hotel in 10 on this holiday that we have not been able to get it. The public areas are very, scruffy and grubby looking. All it was take on stairs would be a coat of paint on the banisters and some repair work to the wooden knob at the bottom and that would help. The carpets looked quite dirty as well. See photos. Breakfast was reasonable and there was quite a bit of choice. However, things were all served in a slightly random order. We asked for our bacon to be very well done, but it was extremely under done. It would be helpful if sauces etc were kept at the table rather than having to keep asking for them. The staff on the whole were friendly and helpful. Interestingly all the other hotels I have booked on this tour offered a 100% refund a few days before the day if necessary. This hotel only offers 50% regardless of the reason or timeframe.

Absolutely the best hotel in Cork with top notch service, second to none. The hospitality of the staff from the Concierge, reception, servers, housekeeping, and others is outstanding. There is an authenticity to their kindness and service standards which makes you feel like a very honored and welcomed guest. This most recent stay was my third consecutive in December on business with colleagues. The staff remembered us by name, which made us feel even more welcomed -- something which is a rarity in today's fast paced world. We will be back and continue to recommend this property to our colleagues when traveling to Cork. Special mention to the outstanding, professional, attentive, warm and welcome service provided by Noel Tobin, on the Concierge staff. His assistance and kindness made our stay in 2023, and we were delighted to be greeted by him on arrival (and each day throughout the week). He is a gem. It is people like Noel that keep us coming back to the property.

Recently stayed here with my niece. The experience was brilliant from the get go from arriving at reception and greeted by Kevin Nelligan who was very pleasant and friendly. He was very helpful in providing us with the necessary needs when having a toddler stay in the hotel. When went up to the room was a lovely spacious room with a lovely view of the river. The following morning went down for breakfast and were met by the pleasant Chloe Leahy who was very nice and pleasant made it as easy an experience as possible when dining with a toddler

表面看着不起眼，房間裏還不錯，早餐也不錯