Hotel berhampiran Kanturk Castle, Cork

I will start with the couple positives.....the beds are comfortable and the front desk employees are friendly. That is about it however. Our room was a good size and the bathroom looked as if it had recently been updated. Unfortunately there was black mold on the ceiling of the bathroom. The shower had no place to put the soap or any other items one usually has in the shower and the hand help shower head could only be used if one held it. (no adjustable stationary setting for a real ”shower” experience.) I went to use the bathtub and found hair around the drain. (short hair..yuck) The rest of the hotel desperately needs a facelift, painting, carpet, furnishing. My shoes stuck to the floor in the breakfast area...something needed to be mopped up. We had bed and breakfast usually a good idea but not here. The selection was poor and meager. We stayed two nights. (in for a funeral and this hotel was the only one nearby that had vacancy and now of course I know why!!!) The second day we went for breakfast at 8:30 (breakfast from 7:30-10am) and they were all out of anything but pink mini donuts and bread rolls in the bread area. I mentioned to a server that they were out of almost all options did they need to restock and she said that was it!!! All gone. Many people arrived after us so it wasn't a case of no one else showing up for breakfast. Even the water pitcher with a lone lemon slice was empty!! The section for the cheese and meat contained two slices of cheese and four of a pressed ham. The cereal section (coco puffs, etc) was just as limited and listless. In an other room next to the breakfast room you could BUY scones and croissants but they were not available to those of us with breakfast included. The manager said you can't have those because those are ”the big ones”. We have travelled all over the world for the past 40 years and I honestly have to say this was one of the worst hotel experiences we have encountered.

Check into the room, there was a hole in the throw at the bottom of the bed. The handle in the window was falling off. When for a shower then it was going from hot to cold. I opened the drawer for the hair dryer it was full of hair. We went for food then, the food was good, bar staff was nice. Next morning we went for breakfast, we waited over 30 mins for our breakfast to come down even do the restaurant was very quite. We both ordered scrambled egg with hash brown and rashers. When it eventually arrived we got two bowls of scrambled egg and poached egg and hash brown on one plate. We said we didn't order this and the waiter say ye will have this. I said no we order rashers and hash brown. She insisted we take it. We asked for a manager. She said she was very sorry and we would be compensated . We check out, the manager told us it didn't go through in fist transaction. It went through second time we check the receipt it said €40We found out later that evening we had been charged 20. We rang for them to say this and she said she charged us 20 by mistake. But the breakfast was 10 each so that why we got 40 back. Alot of mistakes, by Alot of staff and noone taken responsibility if you ask me.

Nice and kind staff :) Really good breakfast. I had a great time!! Many thanks !!

Our stayed at Peggys & Peters house was ABSOLUTELY amazing. I've been there with my husband and my 4 months old baby. She provided us a pack and play for our son. The breakfast was one of my favorites, complete and abundant, very delicious. Highly recommend, the bedroom was spacious, clean and had everything you need for your stay. Thank you Peggy. I truly appreciate what you have done for us!

Recently stayed here with my niece. The experience was brilliant from the get go from arriving at reception and greeted by Kevin Nelligan who was very pleasant and friendly. He was very helpful in providing us with the necessary needs when having a toddler stay in the hotel. When went up to the room was a lovely spacious room with a lovely view of the river. The following morning went down for breakfast and were met by the pleasant Chloe Leahy who was very nice and pleasant made it as easy an experience as possible when dining with a toddler

Today, I spent a few hours at the Spa, Hatfield Manor. A Christmas present to myself. It was truly special. The staff were pleasant and the space was spotless. I must mention my Therapist, Karen. She is refined, professional, mannerly and brilliant at her job as a Facialist. Well done to the Spa Team.