Pengguna Tetamu
30 Julai 2023
This hotel was an interesting choice for our 3-night stay, although it came at quite a high cost. The hotel itself appears to be fully renovated, and the room we stayed in was nicely updated. The sauna facilities were enjoyable. However, we were somewhat disappointed with the pool and gym, as they did not meet the standards we experienced at the two previous hotels we stayed at during our 10-day trip in the Dolomites. We were highly disappointed with the breakfast during our stay. As frequent travelers for both work and leisure, we can confidently say that this hotel's breakfast was one of the worst we've experienced so far. The quality of the food was poor, particularly the reheated and unappetizing eggs from the day before. The restaurant's atmosphere was cold and unwelcoming, which led us to skip breakfast at the hotel entirely. The dinner experience was also underwhelming, as it seemed the hotel was attempting to achieve Michelin-star quality but fell short in execution. Perhaps they should consider simplifying the menu and creating a more casual dining experience. Throughout our three-night stay, we felt an overall sense of oddness and lack of warmth. The staff appeared inexperienced and untrained, making us feel unwelcome. Considering the price we paid, we didn't feel the value was justified. The hotel lacked the friendly and welcoming atmosphere we expected. To ensure a sustainable stream of guests, the management should consider hiring the right talent to manage the hotel more effectively.
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