Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.6/5
Hebat
130 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.5
Perkhidmatan4.6
Kebersihan4.7
Tapis mengikut:
Atur mengikut:
Semua ulasan(130)
Ulasan positif(28)
Ulasan dengan gambar/video(12)
Pemandangan baik(8)
Bilik yang hebat(8)
Penginapan yang hebat!(6)
Ulasan kurang baik(2)
sy8888
Studio Twin
Menginap pada Ogo 2024
Pasangan
53 ulasan
4.7/5
Menakjubkan
Disiarkan pada 14 Sep 2024
Excellent stay with overwater villas and equipped microwave for self cooking. Brand new property and cosy bed. Well worth the money on the way between Queenstown and Christchurch!
Terjemah
LON Traveler
Studio Double
Menginap pada Mei 2024
Pasangan
6 ulasan
4.5/5
Hebat
Disiarkan pada 11 Jul 2024
Pros:
1) New Hotel
2) Rooms are clean
3) Have bathtubs and massage function
4) Have micro oven
Cons:
1) Far away from supermarkets
2) Need to climb upstairs
Terjemah
Pengguna Tetamu
Superior Twin Studio
Menginap pada Apr 2024
Keluarga
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 20 Mei 2024
They have this policy of no loud music after 10pm but sadly our first night the people who stay on the buttom room bought their own speaker and turn on loud, beating music even after midnight. We called the reception at 11pm which they responded but the people just turn down the music and turn it on again after they left.
Overall, Good location as Dunstan lake is nearby, Worth the money and the have a good view.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback with us. We sincerely apologize for the disturbance caused by the noise from neighboring guests on your first night. Ensuring a peaceful environment for all our guests is a priority, and we regret that our efforts fell short during your stay. Please know that we have taken your comments seriously and will be reviewing our procedures to prevent such occurrences in the future.On a positive note, we're glad to hear that you appreciated our convenient location near Dunstan Lake, the value for money, and the beautiful views. We hope to have the opportunity to welcome you back for a more enjoyable experience.Best regards,Marsden Lake Resort
Pengguna Tanpa Nama
Bilik Bertiga Standard
Menginap pada Jun 2024
Keluarga
2 ulasan
2.7/5
Disiarkan pada 17 Jul 2024
Requested late check in at 9pm and requested a car space reserved for our stay. However, someone has parked (2 cars) in front of the house. No signage indicated that the hotel noticed our request. We were travelling with 2 young kids and arrived late at night. We spoke to the housekeeper in the morning at check out time , and we need 20 more minutes for packing up and bringing down luggage from 2/F. After 20 mins, we checked out at reception desk and the lady (Manager) requested us to paid for an hour late check out fee.(NZD 35 per hour) I told the her I was not aware of an hourly rate of late check out fee. She said it was on our website?? But I booked it through Trip.com, which never mentioned. She said she tried to contact me with the number of +44.....? I said that is not my number, and that was trip.com office number, I guess? That was very improfessional and inconsiderate. Not a happy experience.
Terjemah
Pengguna Tetamu
Bilik Bertiga Standard
Menginap pada Sep 2023
Keluarga
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Okt 2023
Amazing villa with great water front view.. must stay place. Good experience
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Marsden Lake Resort
Pengguna Tetamu
Vila Satu Bilik Tidur
Menginap pada Jul 2023
Pasangan
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Ogo 2023
really clean and convenient. cost effective
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Marsden Lake Resort
Jawapan daripada Pihak Penginapan: 非常感謝您詳細而積極的反饋!我們很高興您喜歡我們的設施、清潔以及晚到時提供的貼心服務。聽到您喜歡湖邊的環境和我們住宿的舒適度,我們感到非常欣慰。無論何時您有機會,我們都希望能再次歡迎您來享受更長時間的住宿。祝好, Marsden Lake Resort
Jawapan daripada Pihak Penginapan: 感謝您詳細的評價,並且對我們酒店及周圍地區喜歡的方面表示讚賞。對於您提到的菜品價格可能引起的困惑,我們深感抱歉。我們的餐廳致力於提供優質的用餐體驗,我們將審查菜品定價以確保為客人提供清晰明瞭的訊息。我們很高興聽到您對我們住宿的清潔和舒適感到滿意。克羅威爾確實提供了多種愉快的活動,我們希望能再次歡迎您的光臨,繼續探索我們地區更多的魅力所在。祝好,Marsden Lake Resort
Yi
Superior Double Studio
Menginap pada Mac 2024
Solo
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Apr 2024
房間很大,風景優美,人們友善且有耐心
Terjemah
Jawapan daripada Pihak Penginapan: 感謝您的積極反饋!我們很高興您喜歡寬敞的房間、優美的景色,以及我們友善且耐心的員工。能夠為您提供服務是我們的榮幸,期待再次歡迎您的光臨,為您帶來更愉快的體驗。祝好, Marsden Lake Resort
Jawapan daripada Pihak Penginapan: ขอบคุณสำหรับรีวิวที่ดีเยี่ยมของคุณค่ะ! เราดีใจที่ได้ยินว่าคุณชอบทิวทัศน์ที่สวยงามของทะเลสาบจากห้องพักของคุณและพบที่พักสะอาดและสะดวกสบายมาก หวังว่าจะได้ต้อนรับคุณกลับมาอีกครั้งในการเข้าพักที่ท้าทายและที่มีความสุขในไม่ช้า
Jawapan daripada Pihak Penginapan: 感謝您對最近入住經歷的詳細反饋。對於您在住宿期間遇到的諸多不便,包括空調噪音和浴室設施以及水壓問題,我們深感抱歉。您的意見對我們改進服務和設施非常重要。我們會內部解決這些問題,以確保未來客人能夠獲得更好的體驗。同時,我們感謝您對酒店餐廳食物質量的正面評價,並希望您能考慮未來再次光臨。祝好,Marsden Lake Resort
Jawapan daripada Pihak Penginapan: 感謝您詳細的反饋,以及對我們位置對自駕遊客的便利性的肯定。很高興您享受了房間內美麗的湖景。感謝您對廚具的建議,我們會考慮在未來的改進中加以完善。期待能再次歡迎您的光臨,為您帶來另一段愉快的住宿體驗。祝好, Marsden Lake Resort
Jawapan daripada Pihak Penginapan: 感謝您詳細的反饋和積極的評論!很高興聽到您喜歡我們寬敞的客房以及從酒店欣賞到的雪山景色。感謝您對租車建議,確實在新西蘭的山區駕駛需要一輛大一點的車輛更為合適。儘管您晚到,但很高興聽到您在我們酒店旁的餐廳享受了愉快的用餐體驗,而且食物價格合理。我們致力於為客人提供一個放鬆的環境,適合放空和享受寧靜。期待能再次歡迎您的光臨,為您帶來另一個寧靜愉快的住宿體驗。祝好, Marsden Lake Resort
Jawapan daripada Pihak Penginapan: 感謝您的反饋。對於您在住宿期間遇到的突發停電造成的不便,我們深感抱歉。這並不符合我們對客人的服務標準,我們對未能有效溝通當前情況感到遺憾。請放心,我們已經內部進行了處理,以防止類似事件的再次發生。非常感謝您的意見,希望能有機會再次歡迎您的光臨,為您提供更愉快的住宿體驗。祝好,Marsden Lake Resort