Hotel Mesra keluarga di Cuenca

El hotel muy simpatico, aseadas las habitaciones, personal muy agradable y atento. El desayuno bueno, completo, mas no tal cual las fotos de la publicacion en la pagina. Eso me decepciono, porque uno se hace a la idea de lo que ve en las fotos, de la variedad, y amplitud de los espacios... son engañosas las fotos, parece que la foto corresponde a algun evento en especial o de inaguracion del hotel, pero actualmente el desayuno es normal, pan, tortilla de huevo, un pedazo de maduro, un pan, leche, cafe , fruta sencilla. No es un buffet extenso tal como se ve en las fotos. Por otro lado, si llevas auto, es bastante molesto e incomodo porque el hotel no cuenta con parqueo propio. Tienes que saber de antemano que tendras que pagar adicional $5 la noche de 8pm a 8am y si te pasas una, dos horas pues es $1 adicional por hora y si por ejemplo quieres ir al centro a conocer pues debes pagar por dejar tu coche ahi. y si tienes que bajar tus cosas maletas y demas ... tienes que llevar o caminar con todo ello una cuadra mas alla. Y bueno es manejable lo del parqueo pero tienes que saber a que atenerse antes de ir.

Penginapan di Hotel Casa San Rafael menempatkan anda di tengah-tengah Cuenca, tidak jauh dari Muzium Esqueletologia dan 3 minit berjalan kaki dari Taman San Blas. Hotel ini berada 0.5 km dari Katedral Baru Cuenca dan 0.6 km dari Plaza Sivik.Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, pendiangan di lobi dan bantuan pelancongan/tiket.Gunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Sarapan Inggeris percuma disajikan pada setiap hari dari 7:30 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, kakitangan berbilang bahasa dan tempat simpanan bagasi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam).Inaplah di salah satu daripada 13 bilik tamu yang menampilkan Televisyen LCD. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.

I've been in Cuenca around 10 times already and been to at least 8 different hotels and airbns, but Selina Cuenca is just perfect. The location of the hotel is the best, you are two steps away from cuenca old town, in front of the river, you cross the river through the multiple bridges and bam you are in the downtown cuenca. The hotel is beautiful, rooms, terrace, everything.

We picked this hotel for the location and great reviews. The location is good, but the customer service at the front desk is very bad. First, at checkin they could not find my reservation until I provided a printed copy. Then the person replies “Oh, you booked thru the website.” Like that’s different from the usual way??? I don’t know. We go to our room, it’s nice, but the lamp on one side only works if you find the correct position for the cord. We see a bracket on the ceiling for a smoke alarm, but no smoke alarm. The safe in the closet is locked. On our way out to dinner, we stop at the front desk and ask them to unlock the safe while we are out to dinner. He says he will do it ‘right away’. I also ask about laundry service, and the front desk person says there is a price sheet in the closet. We thank them and leave for dinner. We return to our room after dinner. Safe is still locked. The guy at the front desk sees us return, and suddenly remembers he was going to unlock our safe “right away.” He comes up, unlocks the safe and leaves. There are no instructions to set a code, and setting a code is different from safes I’ve used in other hotels. I look for the laundry price list. Nope, nowhere in the closet. I hike back down to the front desk and try to explain there is no laundry price sheet in the closet. He follows me back up to the room, looks in every drawer in the closet. No price sheet. He tracks one down for me. Yes, these are minor inconveniences, and they were addressed (finally) but at unnecessary inconvenience to us. Thus the 3 star review. Hope other guests have a better experience than I did in my first two hours at this hotel.