Hotel 3 Bintang di Culion

Wonderful dive resort with excellent staff, but has some important changes to make. We visited this resort in February 2023. We had a great stay with the staff and the accommodation and the diving. The resident, in-house dive instructor is incredibly helpful and has a knowledge about the wrecks and the resort, that is very rare to find. Their Divemaster was also really good. The kitchen staff prepare the best food. A great team. The Danish owner, Per, is also a great guy... If you catch him before 10 in the morning. After that, he starts drinking a strong local beer called 'Red Horse' and his mood quickly changes to paranoid and aggressive. He lets everyone know that he 'doesn't trust anyone'. Even his own family 😢 But the next morning, he forgets everything he has said and expects everyone else to! We noticed that most of his staff disappear between lunchtime and the evening, probably to avoid his increasing paranoia and bad mood. When he is drunk, he has absolutely ZERO management skills and instead shouts at his most loyal staff. He screams at them, in front of guests, calls them 'stupid ******' and it's unbelievable that anyone stays with him. We even saw him throw a dive mask at the dive instructor because the strap was broken! We would love to go back to Chindonan Dive Resort if he either isn't there or he changes his behavior. All of the guests there at the same time as us, talked about his bad attitude. Everyone said they will not go back if he is there. He will eventually destroy his business if he continues drinking all day and bullying his staff. The best people that work for him, will certainly leave him one day if he doesn't change. But even when that happens, he will probably not understand why and still blame everyone except himself. It's a great resort but it has a questionable future with an owner who tells anyone who will listen, that he is 'the boss'. He openly tells his staff 'you are here to serve me''. The staff there seem so afraid of making a mistake that they do nothing, because he lets everyone know that 'I do everything alone'. 'I have no support ' and 'I am alone'. He gets upset when staff do not do what he wants them to do but when they do anything at all, he complains that it isn't good enough! He doesn't know how to manage people except for shouting at them. Very sad to see. A beautiful resort, wonderful people but an owner that is risking everything by behaving so badly.

Airport pickup, TV movies, restaurant ceiling fans, reservations for dinner were all broken/didn’t work (including telling us after arrival that it’s 4K per person for the boat transfer, when we had been quoted 2.5k at time of booking and we even saw an advert at the resort for locals to come to the island for the day for 2.5k INCLUDING LUNCH?!?). Many other things were mismanaged or not managed at all including only orange, green, and water melon as fruit for breakfast. What is this some cheap American hotel?!? When I asked, I got a banana and some under ripe papaya. Good effort by the very nice staff who are always willing to help but where is the manager of this place. Lots more management, lots more training necessary to justify the high prices and they’re difficult to get to location.