Happiness18139839861
9 Mei 2023
I booked this room for the balcony and that did not disappoint. The room was spacious and the bed comfortable but I’m afraid that’s where it ends. The view was great but be warned the glazing is very thin and the road below very busy and noisy. The bathroom needed a proper clean especially the door, and when we pulled the curtains the walls behind were damp and peeling. The top floor restaurant / seating area was closed off and out of use. The most disappointing thing was the breakfast. Frankly we gave up and ate else where. You get one drink - juice or coffee but the coffee was made with camp liquid coffee, tepid water and condensed milk. No other milk was available. Staff were pleasant and I felt for the member of staff who had to explain if we wanted a second drink we would have to pay, luckily it was so bad we didn’t want any more. We made our own drinks in our room as they couldn’t even manage a cup of boiling water. I always carry my trusty travel kettle and decent coffee with us, which luckily comes with cups as they even try to charge you for the use of a cup and saucer in your room 🥴!! and don’t expect any complimentary coffee / tea sachets in your room or daily water. Extraordinary lack of hospitality !! Breakfast was extremely poor, concrete fried eggs made ages ago with heavily processed white sliced bread curling at the edges. No butter. No fruit - the only hotel we visited in all our time in Vietnam with no fruit at breakfast !! Frankly our previous hotel at a 1/3 of the price was far superior. I can’t give it less than 3 because as I say the bed was comfy, the room spacious and the view great.
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