Crowne Plaza Xinghai Dalian

Crowne Plaza Xinghai Dalian Reviews

Crowne Plaza Xinghai Dalian

No. 60-3, Binhe Street, Shahekou District, Dalian, Liaoning, ChinaView Hotel Details
Crowne Plaza Xinghai Dalian
Crowne Plaza Xinghai DalianCrowne Plaza Xinghai DalianCrowne Plaza Xinghai Dalian
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Crowne Plaza Xinghai Dalian Guest Reviews

4.7/5
Outstanding
4200 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(4200)
Positive reviews(4097)
Reviews with photos/video(924)
Delicious breakfast(333)
Friendly front desk staff(235)
Nice sea view(163)
Perfect for kids(112)
Tasty restaurant(70)
Has play area for children(61)
Delicious buffet(39)
Negative reviews(103)
Guest User
Superior City-view Room
Stayed in Oct 2024
Family
3 review
3.0/5
Posted on Jan 21, 2025
There is no air con during our stay. Request for fan but no use. The room still very hot as window cannot open, no air can come in.
Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!
Artsiom
Superior Queen Room
Stayed in May 2024
Business travelers
1 review
4.5/5
Great
Posted on Jun 24, 2024
Good hotel with a nice city view. Convenient for business stays, but not many places of interest for tourists around.
Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Other
8 review
5.0/5
Outstanding
Posted on Apr 6, 2024
VERY GOOD
Response from Property: 尊敬的賓客:感謝您的下榻與滿意點評,能夠憑藉洲際真正的待客之道贏得您的褒獎令我們深感榮幸。我們致力於為每一位賓客提供充滿真情實意的熱情款待,傳遞真正的待客之道。誠摯地邀請您再次光臨大連星海皇冠假日酒店,期待再次相遇。
Arimond
Superior Queen Room
Stayed in Feb 2024
Business travelers
17 review
4.5/5
Great
Posted on May 6, 2024
I stayed here already several times. It is a nive hotel at a good location. The Restaurant is not as good as I expected.
Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We will share your feedback with our F&B team in time. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
10 review
5.0/5
Outstanding
Posted on May 19, 2024
Great hotel. Even got a breakfast upgrade for a third person. Thank you
Response from Property: Dear guest, thank you for your valuable comments to our team. Your positive feedback is the greatest encouragement to us. We always adhere to the true hospitality of InterContinental Hotels Group to provide you with thoughtful services. We are looking forward to your visit again in the near future.
Alexander
Superior Queen Room
Stayed in Jan 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 7, 2023
Excellent place to stay for your business trip or on a leisure with family!
Response from Property: Dear guest, Thank you for your kind comments, we are delighted to hear that you enjoyed your stay at our hotel, especially your recommendation. I will share your compliments with our team. We look forward to welcoming you “home” soon. Rina ShaoGeneral Manager
prejeesh
Superior 2-bed Room
Stayed in Nov 2023
Business travelers
2 review
4.2/5
Very Good
Posted on Jan 28, 2024
good place and location
Response from Property: Dear guest, Thank you for your good comments. Your positive feedback is our greatest encouragement and support. We always adhere to the true hospitality of Intercontinental Group to provide you with thoughtful services. we are looking forward to your visit again in the nearly future.
Guest User
1 king Premium Ocean View Lounge Access
Stayed in Mar 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Apr 14, 2023
Good Good
Response from Property: Dear valued guest, thank you for your positive review. I will share this information with our team to boost their morale. We look forward to welcoming you back soon.Rina ShaoGeneral Manager
Guest User
Superior Queen Room
Stayed in Jan 2022
Couples
4 review
5.0/5
Outstanding
Posted on Apr 26, 2022
Great room, great view and great service 😊
Response from Property: Dear valued guest, thank you for staying with us. We are pleased to hear that you enjoyed our room facilities and the services provided by hotel’s team. We look forward to welcoming you back in the very near future.Rina ShaoGeneral Manager
Guest User
Deluxe Sea-view Queen Bed Room
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 23, 2025
The location is located on the bank of Malan River. You can have a panoramic view of Xinghai Square and the Cross-sea Bridge in the room. The room is very new, with a modern and modern design, complete with sanitary products and multimedia equipment. The elevator climbed to the 46th floor, and the scenery of Malan River and the entire Xinghai Square was in full view. It was still the familiar city life. This time, I left time for the swimming pool, for the sluggishness of watching the sunset by the window, for a long dinner at the hotel and a long breakfast when I got up early the next day, and made an appointment with friends to have a meal with peace of mind. I am very grateful to Li Yi, the guest relations, who was very considerate and arranged a room with a good orientation. He added my WeChat before arriving at the hotel and helped me arrange check-in in advance. After arriving at the hotel, he patiently matched the room type for me. I can see the Cross-sea Bridge through the floor-to-ceiling windows. I have always liked InterContinental's service and will contact in advance next time I stay.
Original TextTranslated by Google
6/19
Response from Property: 尊敬的賓客:非常感謝您選擇我們酒店並留下如此細緻且温暖的評價!能讓您在我們酒店收穫一段美好的入住體驗,我們由衷地感到開心。我們酒店的選址確實得天獨厚,馬欄河畔的美景,再加上星海廣場與跨海大橋的壯麗風光,從房間內便能盡收眼底,這也是我們希望為每一位客人提供的獨特享受。現代摩登風格的房間設計,齊全的衞生用品和多媒體設備,這些都是為了給您營造舒適便捷的居住環境。46 層的高空視野,相信也給您帶來了一場視覺盛宴,讓您從獨特的角度領略到城市的魅力。賓客關係專員李誼能得到您的誇讚,我們特別欣慰。她一直以貼心、專業的服務態度對待每一位客人,提前加您微信安排入住,到店後耐心匹配房型,就是希望能為您打造一個滿意的入住開端。我們致力於為每一位賓客提供充滿真情實意的熱情款待,傳遞真正的待客之道。誠摯地邀請您再次光臨大連星海皇冠假日酒店,期待再次相遇。祝您生活愉快,萬事順遂!
Guest User
Superior 2-bed Room
Stayed in Feb 2025
Family
4 review
5.0/5
Outstanding
Posted on Mar 9, 2025
I took my kids to stay at Crowne Plaza Xinghai. I met Linda in the elevator. She talked to us with a smile. When she learned that we needed help, she actively helped us contact other departments to solve our difficult problems. The hotel room ladies were also very enthusiastic. The room was very clean. I also received a note from Ding Ding, the supervisor. Very good hotel,
Original TextTranslated by Google
Response from Property: Dear guests: Fashion Dalian welcomes you! We are delighted and touched to see your heartwarming comments. We sincerely thank you for choosing Crowne Plaza Dalian Xinghai and sharing this wonderful stay experience! Our hotel employee Linda has always maintained a warm and friendly service attitude and put the needs of every guest in mind. At the same time, the hotel's housekeepers also take "cleaning every room carefully" as a work principle and strive to create a clean and comfortable living environment for everyone. They are all very encouraged to get your recognition. Supervisor Ding Ding carefully prepared the message note, hoping to convey more warmth and care to the guests. We have always been committed to creating a warm and reassuring atmosphere for every guest staying in the hotel, especially families with children. We look forward to your visit again with your baby. Thank you again for your support and trust. May you and your family live a happy life. We are always looking forward to seeing you again!
Anonymous User
Superior Sea-view Twin Room
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 8, 2025
The hotel restaurant service is very good, especially Yao Yao learned that it was a friend's birthday and made a simple table setting. In addition, Emily's service is also very good. Because I wanted to decorate for my friend, a courier went to the concierge in advance, and the courier directly delivered it to my room in advance. However, the timeliness and professional level of room service need to be improved. The room facilities are well maintained, and the TV supports screen projection. The sea view twin room booked has a beautiful night view. The hygiene is also relatively clean. Overall, I am very satisfied with the stay, especially the service is very good.
Original TextTranslated by Google
Response from Property: Dear guests: Welcome to Romantic Dalian! Thank you very much for choosing our hotel and giving us a detailed review! We are honored to know that you are generally satisfied. Yaoyao and Emily were also very happy to hear that you praised them. They have been working hard to provide guests with considerate services, and we will continue to encourage them to maintain their enthusiasm. In addition, for the shortcomings of room service, we have recorded and arranged special training, and will definitely improve the timeliness and professionalism of the service as soon as possible to live up to your expectations. I am very glad that you are satisfied with the room facilities, hygiene and night view of the sea view room, and the TV projection function brings you convenience, which is also a reflection of our attention to detail. We sincerely look forward to your visit again and wish you: a happy life! All the best!
Anonymous User
Superior Queen Room
Stayed in Feb 2025
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 7, 2025
The room is clean and hygienic, the decoration is beautiful, and the facilities are good. Guest Relations Li Yi's service attitude is very good! Enthusiastic and enthusiastic! The attitude of other staff is also very good! Great stay experience! Will choose again if necessary
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing our hotel and giving such a heartwarming praise. We are honored by your recognition! We have always been committed to creating a comfortable, warm and high-quality living environment for every guest. Cleanliness and hygiene of the room are our basic requirements, and beautiful decoration and high-quality facilities are the unique experience we hope to bring to you. I am very glad that these can be affirmed by you, which inspires us to continue to maintain and improve. It is the duty of hotel employee Li Yi to serve you with enthusiasm and enthusiasm, and it is her love and dedication to work. We have conveyed your praise to the staff to motivate her to work harder in the future. At the same time, other staff will follow her example and continue to provide quality services to every guest. Thank you again for your support and trust, and wish you a happy life and all the best! Looking forward to meeting you again!
Guest User
Superior Queen Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 7, 2025
The hotel is quite new and well maintained, with good views. The staff service is very good, and the guest relations Li Yi is also very considerate. Any needs can be responded to quickly. It is a great stay experience and I will come again.
Original TextTranslated by Google
Response from Property: Dear guest: We are all very encouraged by your good comments. We sincerely thank you for choosing to stay in our hotel and giving such a high evaluation! The hotel always pays attention to the maintenance and upkeep of facilities, and is committed to welcoming every guest with a brand new and comfortable environment. Your recognition of the hotel's "quite new and well maintained" is a great affirmation of our daily work. The intoxicating scenery outside the window is also part of the pleasant living experience we hope to create for you. We are very pleased that you can enjoy the unique scenery of the city or nature in the room. As a member of the guest relations team, Li Yi has always regarded providing intimate services to guests as her mission. She can respond to your needs quickly, solve your problems, and bring you meticulous care, which is a vivid embodiment of our five-star service standards. Your praise is not only an encouragement to her personally, but will also prompt the entire team to continue to strive for excellence on the road of service. Thank you again for your support and trust, and look forward to meeting you again!
Guest User
Superior Sea-view Twin Room
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 6, 2025
Highly recommend to stay here👍 First of all, the location is very good, the night view is very beautiful, not too far from Xinghai, stroll after dinner, there are night markets and shopping malls next to it. The hotel is also relatively new, and the guest relations Li Yi is also very considerate, all very good. You can choose! !
Original TextTranslated by Google
6/7
Response from Property: 尊敬的賓客:看到您如此熱忱的推薦,我們內心滿是感動與自豪,萬分感謝您選擇我們酒店並留下這暖心好評!酒店能擁有絕佳地理位置,為您提供賞心悦目的夜景,輕鬆暢達星海,還毗鄰熱鬧夜市與繁華商場,滿足您休閑、購物、美食等多元需求,這正是我們精心選址的初衷,能契合您心意,實在太好了。全新的酒店設施,也希望給您帶來耳目一新的舒適體驗。我們的員工李誼能得到您的特別稱讚,管理團隊也特別開心。我們定會將您的認可傳達給員工,激勵員工不斷精進服務。同時,酒店全體員工也會以她為榜樣,持續為賓客提供優質服務。期待在未來,無論是您故地重遊,還是有親朋好友來此,我們都能再次為您和您的親友們呈上同樣出色卓越的服務。再次感謝您的支持與信任,盼望着與您的再次相逢!