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Dallas Marriott Downtown
4.3/5104 Ulasan
Dallas City Center
The room was spacious, clean, bed comfortable and great pillows. Those who served the room (mine was 230) were dutiful and completed cleaning in a timely fashion. Ms. Sabo, our general manager for this event went far above our expectations, We utilize hotel managers across the country for our Conventions and hers was superior. Please express to her how satisfied we were and confident that under her guidance and professionalism we would meet our contractual needs. She is amazing!!
Sonder at Commerce
3.9/592 Ulasan
Dallas City Center
I arrived after having travelled a long distance. I was greeted by the front desk lady, and I then proceeded to access my apartment. I unpacked my items and tried to connect to the Wi-Fi using the instructions, I also tried to adjust the air conditioning to make the room slightly cooler as it was warm and not blowing cool air - this did not work. I could also not connect to the Wi-Fi therefore I could not use the television. (The television required I connect to the wifi to use the chromecast, to watch anything at all). I messaged the front desk lady and she came upstairs and tried to fix the air conditioning (without much of an apology). She also advised me to connect to the Wi-Fi of a neighboring apartment. However I later discovered this meant the tv still would not work. She could not get the air con to cool down it was around 8:00 PM by this time, and I had not eaten any food since travelling, and as Sonder do not have any food in the kitchen for new guests she vaguely told me that she would get an engineer to come and have a look at it but said she did not know when this would be. Obviously I did not want to leave the apartment because an engineer may need to come and look at the air con so this was difficult - because she was extremely vague and said she 'didn't know' when the engineer was coming. At no point did she apologize profusely and clearly say that's fine you can leave the apartment, they will access anyway. I did go out in the end and no-one came to fix it. The next the next morning I reached out to Sonder on the app directly to ask what the situation was and when the engineer was coming? As I still did not have Wi-Fi or television and I was still unable make my apartment cooler. I had not slept very well that night because the room was not cool. Once I messaged on the app she appeared quickly, so I assume it is her management team that I reach when I message on the app? She later during the trip told me not to 'chime in on the app' if I have requests!! She then came back to my room and told me that I was moving rooms. Again no apology. She did not offer a bell boy or any assistance for all of my bags - bearing in mind all of the items I'd unpacked. She just told me where the room was an that she left the door open and that was all. I was obviously very tired by this point as I hadn't slept well and I had no apology. Disgusting service. Once I accessed my new apartment, the view through the windows of the apartment and saw that I was overlooking the swimming pool. (To my knowledge and from what I had researched I understood this was the 'Waterproof Dallas rooftop pool' which hosts late night DJ events from Thursday to Sunday every week.) To be honest looking back now I realise it was the community pool on the 4th floor which I was overlooking which is very quiet however I was very tired and I did not know this, so I messaged Sonder saying that I did not want to be in a room which overlooked a loud party pool, and obviousl
AC Hotel Dallas Downtown
4.1/5101 Ulasan
Dallas City Center
Perjalanan dan hotel itu bagus tetapi penolong pengurus cuba memberitahu kami bahawa tidak ada ketersediaan tetapi ketika kami menjumpai satu talian, dia cuba mengatakan kad kredit kami tidak akan berfungsi dan mereka tidak mempunyai pembaca kad untuk kad . Akhirnya dia membiarkan kami membuat tempahan tetapi perkhidmatannya sangat buruk dan kami sama sekali tidak menghargainya
Residence Inn Dallas Downtown
4.5/5108 Ulasan
Dallas City Center
Kami bermalam di sini selama 2 malam. Hotel ini agak mengelirukan kerana terdapat 3 hotel dalam bangunan yang sama. Ia mempunyai semua yang anda perlukan sama ada untuk memasak atau keluar untuk makan. Ia adalah hari lahir anak perempuan saya jadi, dia menyukainya....
Motel 6 Dallas, TX - Fair Park
3/5104 Ulasan
There is an employee that always gives us a hard time about getting a room with a copy of my DL. Everywhere else we are always able to check in that way. I don't see the pint of checking out of our room everyday and making us get out just to check in again at 2pm.
TownePlace Suites Dallas Downtown
3.9/5102 Ulasan
Dallas City Center
Hotel ini sangat bersih dan saya suka hotel itu sendiri. Malangnya, lokasi dan kawasan di sekelilingnya tidak begitu selamat dan agak mengelirukan untuk mencari pintu masuk ke hotel.

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