I RECENTLY STAYED AT SILVER SAND BEACH RESORT IN DAMAN NEAR DEVKA BEACH ON 1ST JULY, AND I MUST EXPRESS MY DEEP DISAPPOINTMENT WITH THE NUMEROUS ISSUES WE ENCOUNTERED THROUGHOUT OUR STAY. I FEEL IT IS IMPORTANT TO SHARE MY EXPERIENCE TO ALERT OTHER TRAVELERS TO THE PROBLEMS WE FACED. FIRSTLY, ONE OF THE MAJOR INCONVENIENCES WAS THE LACK OF CAR PARKING FACILITIES AT THE RESORT. THIS RESULTED IN UNNECESSARY HASSLE AND ADDED STRESS TO OUR TRIP, AS WE HAD TO SEARCH FOR ALTERNATIVE PARKING ARRANGEMENTS IN THE AREA. MOREOVER, THE BEHAVIOR OF THE VALET STAFF WAS COMPLETELY UNACCEPTABLE. THEY NOT ONLY DISPLAYED EXTREME RUDENESS BUT ALSO ENGAGED IN A VERBAL ALTERCATION WITH MY FRIEND, RESORTING TO THE USE OF OFFENSIVE LANGUAGE. SUCH UNPROFESSIONAL CONDUCT IS ABSOLUTELY UNACCEPTABLE IN THE HOSPITALITY INDUSTRY. FURTHERMORE, WE WERE REQUIRED TO DEPOSIT INR 1500/- FOR THE SAFETY OF THE RESORT'S PROPERTY. WHILE I UNDERSTAND THE NEED FOR SECURITY MEASURES, THE RESORT SHOULD HAVE COMMUNICATED THIS POLICY CLEARLY DURING THE BOOKING PROCESS. THIS UNEXPECTED DEPOSIT REQUIREMENT FELT UNNECESSARY AND INCONVENIENT. OUR ROOM ALSO HAD SEVERAL MAINTENANCE ISSUES. THE GEYSER WAS NOT WORKING, DEPRIVING US OF HOT WATER DURING OUR STAY. ADDITIONALLY, THE MAIN LIGHT SWITCH WAS FAULTY, CAUSING INCONVENIENCE AND DISCOMFORT IN TERMS OF LIGHTING WITHIN THE ROOM. THE CLEANLINESS STANDARDS AT THE RESORT WERE DEPLORABLE. THE BEDSHEET PROVIDED IN OUR ROOM WAS UNCLEAN AND EMITTED A FOUL ODOR, MAKING IT DIFFICULT FOR US TO SLEEP COMFORTABLY THROUGHOUT THE NIGHT. FURTHERMORE, TO OUR SHOCK AND DISMAY, THERE WAS AN ELECTRICAL SHOCK IN THE LIGHT SWITCH BOX, RESULTING IN MY FRIEND SUSTAINING AN INJURY. ADDING TO THE LIST OF DISAPPOINTMENTS, THE SWIMMING POOL HAD A FOUL SMELL, WHICH MADE IT UNPLEASANT AND UNHYGIENIC FOR GUESTS TO USE. OVERALL, I MUST SAY THAT OUR EXPERIENCE AT SILVER SAND BEACH RESORT WAS NOTHING SHORT OF A NIGHTMARE. THE LACK OF CAR PARKING FACILITIES, RUDE BEHAVIOR OF THE VALET STAFF, UNEXPECTED DEPOSIT REQUIREMENTS, FAULTY ROOM AMENITIES, UNCLEAN BEDSHEETS, ELECTRICAL HAZARDS, AND UNPLEASANT SWIMMING POOL CONDITIONS ALL CONTRIBUTED TO A HIGHLY UNSATISFACTORY STAY. I URGE THE MANAGEMENT OF SILVER SAND BEACH RESORT TO ADDRESS THESE ISSUES PROMPTLY AND TAKE IMMEDIATE ACTION TO IMPROVE THEIR SERVICES. SUCH NEGLIGENCE AND POOR STANDARDS ARE NOT WHAT GUESTS EXPECT FROM A REPUTED RESORT. I STRONGLY ADVISE POTENTIAL GUESTS TO RECONSIDER THEIR CHOICE OF ACCOMMODATION AND EXPLORE ALTERNATIVE OPTIONS TO ENSURE A PLEASANT STAY.
Sangat Baik
54 Ulasan