Hotel Dengan Spa di Selangor, Malaysia

Overall experience is rather average. Checked in at 3pm and managed to get the 2 rooms i booked. However, when went to the rooms, one of the room has not been cleaned up yet. Contacted housekeeping via phone, chat and even went personally back to the reception to tell them the situation. Took 2 hours before we finally get a clean room Luckily I had 2 rooms, so my family can still stay in 1 onf the room while waiting. The hairdryer is not even working and calling operator is useless as no one pick up. Not much of other activities to do, perhaps kids may enjoy it more. Restaurants food are generally okok only and kinda expected that it is pricey. Don't think will go again

Everything was fine, but breakfast buffet could be improved with real meats and chicken options rather than processed ones e.g sausage and slices

Stayed at Royale Chulan Damansara (13–14 Dec). The room was fine, but the check-in was a mess. Official check-in is 3:00 PM, yet I only received my key at 4:27 PM, despite being told a room was already available shortly after 3. There were only a few people ahead of me, but the process was slow, disorganised, and poorly managed, with staff repeatedly leaving the counter and no explanation given. The delay caused me to miss a scheduled makeup appointment and disrupted my preparation for an important event. Late check-out was initially refused and only reluctantly approved until 12:30 PM, even after such a late check-in. I understand the hotel was fully booked, but this level of inefficiency is unacceptable and not what one would expect from a hotel of this reputation.

The hotel is conveniently located in Shah Alam, close to many amenities and attractions. However, the overall stay felt quite average. The hotel interior and facilities feel a bit old-fashioned, and the bathroom design was not to my liking — having to step into the bathtub to take a shower was inconvenient. The air conditioning in my room was also not cold, and I had to call for maintenance to fix it. Although the staff were polite and responsive, the overall comfort and condition of the hotel could be improved for a better guest experience.

Despite a late check-in, I received a very warm and professional welcome from the front desk, which immediately made me feel at ease. The room was extremely clean, quiet, and comfortable—perfect for resting before a flight. The shower had strong, consistent water pressure, which was a big plus. I had an early check-out to catch my flight, and the free shuttle service to the terminal was very well organized. Although there was a short queue, it moved very quickly. The driver was friendly, helpful, and courteous, making the transfer smooth and stress-free. Overall, a great stay. I will definitely choose Sama-Sama Hotel KLIA again for my future flights.

Third time staying here as driving to klia to pick up our daughter on a late night arrival. The location is a ten minute drive from the airport or a guest could book the shuttle service which runs hourly in the morning but two hourly in the afternoon and evening. Free car park but although we had registered our car plate number this time as not known to the exit gate person who had to write down our room number and name before letting us drive out. A buggy service led us to our room where we could park nearby. Lobby had vending machines for drinks and cup noodles and snacks and notice boards with the current departures and arrivals times and info about delays at klia and klia2. The room was comfortable but a few improvements like giving a room access card per guest instead of one card per room only and having hand towels in addition to bath towels would be helpful.

I recently booked my trip through Trip.com and I am very satisfied with the overall experience. The booking process was smooth and straightforward, with clear details about flights, hotels, and prices. I appreciated the transparent information and the helpful filters that made it easy to find the best options. The customer service team was also responsive when I had a small question about my booking. Everything went exactly as planned, from check-in at the hotel to my return flight. I also liked that Trip.com offered competitive prices compared to other platforms I checked. Overall, I feel confident using Trip.com again in the future and would recommend it to anyone who is looking for a reliable and convenient travel booking service.

Had a wonderful stay at Espira Kinrara! The breakfast was really good with a nice variety of food and friendly service. We were lucky to get a room right in front of the kids’ pool, which was perfect for our family — the kids had a great time! The environment was clean, peaceful, and family-friendly. Overall, a very pleasant experience and we’d definitely love to come back again!

🌟 A Relaxing Escape with Top-Notch Hospitality I recently stayed at this wonderful hotel and had an exceptional experience from start to finish. The hospitality stood out immediately—every staff member I met was warm, attentive, and genuinely welcoming, which made the entire stay feel effortless and enjoyable. One of the biggest highlights was the beautiful view. Whether during sunrise or sunset, the scenery from the hotel was simply breathtaking. Overlooking lush greenery, a spacious pool area, and the city skyline in the distance, it offered a calming atmosphere perfect for unwinding. The facilities were another strong point. The swimming pool was stunning—surrounded by tall trees and comfortable seating, it felt like a peaceful retreat both in the day and at dusk. The gym was well-equipped and clean, making workouts convenient during the stay. I also appreciated having access to the sauna, which was a great way to relax after exploring the city. Dining by the pool was such a treat too. Enjoying a delicious burger under the warm sun with the pool just steps away made for a perfect afternoon. Overall, this hotel provided a delightful blend of comfort, excellent service, and great amenities. I left feeling refreshed and satisfied, and I would gladly return for another stay. Highly recommended for anyone looking for a relaxing getaway with great hospitality and facilities.

I had an exceptional stay at this hotel! The cleanliness was top-notch, and the room design was both modern and comfortable. The staff truly stood out — their outstanding customer service made me feel genuinely welcomed. They followed up right after I checked in and remained incredibly responsive throughout my stay. One of my favourite touches was the option to choose my preferred type of pillow — such a thoughtful detail that gave me a wonderfully restful night’s sleep before a long day ahead.