Pengguna Tetamu
23 Julai 2022
This hotel is located a little too far walking distance from the town (15-20 mins all downhill) however, it is more affordable so a good place to stay if you are more on a budget like us! The man at the front desk was not very welcoming when we first arrived. He literally pointed at the Sichuan app and wanted our green codes NOW!!!!!! A quick hello or welcome (even in Chinese) would have made us feel a little more comfortable upon our arrival after an 8 hour journey! That being said, check-in was super fast which was much appreciated and the room was clean and comfortable. We struggled to actually sleep because other occupants were yelling in the hallways constantly. My husband had to tell people to be quiet!!! I think hotels should make more of an effort to ensure that hallways are NOT a space for loud conversation! Please remind your guests to respect the space in which they share with others. The following day, the same man who checked us in was much nicer and said a friendly goodbye. That made us feel a little better about our stay. I rated amenities lower due to no water bottles in the room and no information given to us regarding what and where available amenities even were. I believe this information should be shared during check in and/or explanations available in each room for guests to easily access. Overall, it was a decent stay but I would not return to this hotel. Service is such a big part of a hotel experience and if guests do not feel welcome, there is no point staying in that place.
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