Hotel berhampiran देव मुनि संस्कार आश्रम, Darjeeling

Istana is one of the best hotels, I have visited. Me and my family had went on a trip to Darjeeling. There we stayed in Istana. This was one of the best trip I've had because, I got to stay in a delightful resort. Even though the extra beds and blanket provided in the room unfortunately weren't comfortable to sleep in, however the place was very peaceful and was located in a great place, the rooms were pleasant and clean, food is excellent , as well as the room services, seeing that everything was neatly arranged and managed it gave us an appealing vibe, the ambience of the place gave a homely and relaxing feeling, which made us feel much devoid of any worries. I was more than delighted to meet the staffs since they were very friendly, attentive and people who were very committed to their job. I picked up a few names of the staffs within the hotel who are Alex, Sarroj pradhan, Digendra thapa who were very generious, flexible and polite. I personally liked how the hotel not only focused on the outside but paid attention to the details. I believe that this is one of the best retreats I've been so far. I can truly vouch the service that was more than welcoming Overall i had a great experience and would surely recommend this hotel.

Anna ,Anuka both are very good and very careful and Responsible. My family thanks to both are ..and food was very good and all seaf was very humble and friendly we are very happy to stay in Hermon. Staff are very polite and courteous I recommend all tourist if u r in Darjeeling must be visit summit Hermon hotels and resort.. Specially meet Anna her service was awesome....

The staff are very accommodating and warm, and location is perfect - it's a 10 min walk from the mall but is high enough to have a stunning outlook that places on the mall don't see. We actually had some medical issues during our stay here that prolonged our trip, and the team were so understanding and flexible, helping us keep our room on level 6 as long as possible (we recommend this room, best view!). Delicious breakfasts too

We had a very good stay in a very affordable price. The hotel location is also great. Big, spacious room and bathroom. Very big bed. Bedsheets could have been cleaner.

Thank you for the great hospitality and the service (seamless check-in/out and nice gestures by F&B team on Daughters Day). Location is perfect with direct view of Kangchenjunga Peak from the property and the location would keep you near to the Mall Road. Special thanks to Front Desk team (Priyesh Chettri - for arranging the sight seeing schedule and a professional cab person with no hassle during the trip; Vansita - for advising on the walking routes) and F&B Team (Sonam and team) for making the stay special. Gratitude to Chef George for serving the requests as per requirement, means a lot. Making long story short - would recommend this to everyone and worth staying. Thank you once again.

One of best hotel in darjeeling to stay between the beautiful mountains, the view of hills/mountain from window balcony is also awesome. Food is also excellent. All staff are very friendly and cooperatives. Tour package from hotel is also awesome.

Everything is ok but hotel room doesn't clean everyday and room service is very bad. Tv is working fine but subscribe only minimum pack where no hindi channel is available.