Hotel berhampiran लेप्चबस्टी प्लेग्राउंड, Darjeeling

Stayed here for 2 nights. And I'll give the real picture. Good things first... 1) Room was perfect as per the amount I paid. Eventually, they upgraded me even before I asked for it. Room had all amenities one might need during a stay 2) Behaviour of the entire team is awesome. They served me with a smile... Every single time. And they never said NO for any of my requests. Now, few serious stuffs to look into.... 1) Location, which is 1 Km from Darjeeling Mal, While Keventers & Mahakal Chowk are 500 mts. And you don't get any view from the room 2) They have communication issues, perhaps language barrier. On Day-2 I requested to replenish the complimentary drinking water. But IRD team member arrived with packaged drinking water. But again, their behaviour is damn good. He took that back & catered to my actual request 3) This was troublesome. I was supposed to check out at 0730 Hrs. And my room was with breakfast. I informed the Front Desk about the scenario in the previous evening. The ever friendly lady at the desk confirmed me that although Breakfast won't be available at that time, but she'll send sandwiches for me which I was Ok with. But when I called the desk at 6AM in the morning, the guy was clueless. He paid a courtesy visit to the room & said the message of providing sandwiches wasn't passed to him.... Again communication laps Overall the hotel is good & recommended. But don't book your room with breakfast if you have early morning departure.

The staff are very accommodating and warm, and location is perfect - it's a 10 min walk from the mall but is high enough to have a stunning outlook that places on the mall don't see. We actually had some medical issues during our stay here that prolonged our trip, and the team were so understanding and flexible, helping us keep our room on level 6 as long as possible (we recommend this room, best view!). Delicious breakfasts too

All the games are encouraging and enjoying. Come and have fun. Discover center is good The experience is highly good, we enjoyed the intelligent riddles by Promi and helping nature of Rushan and Dinesh and Kundan. We experienced a cherishable movement in this rainy weather

We have booked two suits for two couples. On arrival, the other couple rejected the suit room because it was damp and not ventilated. Instead, they opted for a normal room with balcony facing the busy road. The other suit room was on the terrace. Ok, I liked it. It was lunch time. The restaurant was super crowded, the food was good. So after lunch when it was time to use bathroom, we found there was no water coming to the room. The staffs tried but in vain. So we have to shift to another room. In this way we have to abandon both the suits, that to a lower category in a higher price. Irony is that the next day we got to know there were other suit room in the hotel just beside our room. And the suit room on terrace was also occupied.

I had the pleasure of staying at the hotel on 18th August in Siliguri after returning from Bhutan. Special mentions to Ms.Reshmi Ghosh for going out of her way to set up a birthday decorated room for me and to have upgraded me to a premium higher floor room. Really unforgettable stay and also tried lunch at their cinnamon terrace, thanks to Mr. Chandan for this friendly hospitality, I did however feel as good as the food tasted it was slightly cold. Nothing negative, just my experience. Overall a perfect stay.