Pengguna Tetamu
12 Jun 2023
We booked 2 Super Deluxe rooms based on info available online, interaction with resort management and reviews on TripAdvisor but the resort didn't meet our expectations. Rooms are very basic with double bed, side tables and a mirror without baggage rack, no dressing table, no chairs. Few old/damaged chairs placed in balcony. Bathroom in room no 301 had peculiar/bad smell like from sewer line, bathroom in 302 is too small, not as shown in pics. Air freshener spray didn't improve the smell which required better solution. Hot water insufficient as geyser is 20/25L in 301 and 15L in 302. Imagine getting hot water initially which becomes cold after you are halfway in shower. Very bad experience in the shower for my wife. No hand/face napkins provided. Hygiene poor in rooms, restaurant. Breakfast was average, decent taste but menu and service require improvement. No fresh fruits, limited breakfast menu, average tea, juices. Rooh afza was served on one day, juice, cold coffee on other days. Menu for lunch, dinner has many items but one can't be sure about fresh ingredients as resort occupancy was low, hardly any guests in the restaurant. Quite expensive for the quality and service. Rooms had TV service but IPL channel was not available, provided next day. TV service stopped for a day in 302 as it could not be charged. Hotel set up requires more professional management. Wifi signal was very weak even close to source at the reception. Overall average experience with the facilities and location which is quite far from city. Not worth the room charges and as claimed. Our rating is 1* for the quality of rooms and service or atmost 2* for the view of valley. Shall not recommend to anyone.
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