Ulasan The Stuart Hotel, Sure Hotel Collection by Best Western

The staff were nice and helpful The location is very good. But it lacked of some basic things Supposed to be in a 4 stars hotel

Not the best view from the very large ground floor window. Thankfully slightly obscured by the mould on the glass but the last time I saw windows this big directly on to a public car park was in Amsterdam in a certain coloured district.

Very nice and clean hotel 🏨 lovely staff 👍

A good central place to stay in Derby, has most things that you would require.

Great value for money

尚可，也算對得起這個價格。

沒有空調有電扇

At about 7.45 for an hour building work on the new tesco shop within the hotel started. There was no reason this could not have started later. I complained to the girl on the desk (she was fine it was not her fault) and she said next month when you come ask for a room on the far side of the hotel.This should have been offered when we arrived. Maybe next month we will book into a hotel that puts its guests first

I booked several rooms for work and all of the rooms were very similar. The bedroom we mainly ok, but the bathrooms were old, very tired, in desperate need of refurbishment. Parts of my bath had worn away, tiles were cracked, holes around the bathroom Suite fittings, and generally not very nice. A dirty towel from a previous guest was left hanging up behind the door. The walls are very thin, I could hear everything from the adjoining room. Another colleague had water pouring in by the closed window as it was raining all night. The beds were fairly comfy and breakfast was good.

I was staying in a room on the 3rd floor which was not at all a problem to me although all the floor boards and stairs were very noisy when walked on, especially at the still of night. The carpet was so threadbare in the room you could see the flooring underneath. There was mould and dirt thou out the whole of the bathroom and shower and the room with contents was very dated apart from the up to date “smart” to. The water way hot enough to have a shower but no water pressure so it just trickled out. I ate at the hotel over my 3 night stay and the quality of food was very good and an enjoyable meal. All the staff I encountered were courteous, kind, polite and friendly being a credit to the hotel. I think the hotel needs tlc and decorating Paul

One night with friends. Great value. Check-in staff really friendly, room clean, beds very comfy, quiet. All made for a peaceful night's sleep.

Arriving at the Stuart Hotel was easy and parking. Paid for parking in the NCP car park at reception. Confirmation of booking should of stated that the car park is a NCP which would of prevented any confusion. Room was very small and believe it was a single room so having two adults in the room was a bit of a squeeze and felt very claustrophobic and almost had a panic attack as windows were restricted with how far you could open them. Other small window was stuck I guess from when it was last painted as with the bathroom door which kept sticking and did not close properly unless you put pressure on the door. The toilet made a loud noise every time you flushed it and the shower was very small. Mattress was very soft and could feel the springs in the bed making it a very uncomfortable night. Breakfast was average and the dining room felt dirty with kids running around and food left on the side. Bar was closed before 11pm so could not use so was a little disappointed as the confirmation said the bar would be open until 11pm. Would not return to this hotel said that, the hotel staff was polite on arrival and check in was easy. Used this hotel as it was within walking distant to the pub and restaurant where we were meeting friends for drinks and food. Hotel has a lot of potential but requires a big refurbishment.

The staff on the reception desk were very helpful and friendly, the kind of people I would happily employ.

The accommodation seems to cater more for a younger cliental rather than the business side of the spectrum. The accommodation had a musty smell to it and the rooms weren't cleaned properly with stains on some of the furniture. The hotel didn't meet the best western brand