Ulasan Radisson Blu Resort Fujairah

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for your recent stay at Radisson Blu Resort, Fujairah and thank you very much for taking the time to share your feedback with us through TripAdvisor. I am sorry to hear that we were unable to meet with your expectations on your recent stay with us. I appreciate you bringing these matters to our attention and please accept my sincerest apologies for inconveniences we have caused you during your stay. I’ll share your feedback with the team here and rest assured, we’ll take your comments on board and where possible, look in to make improvements. I hope we get the chance to host you again in the future and show you that your experience this time is not the norm. With kind regards, Rami Al Bawab General Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you very much for taking the time to share your experience about your recent stay in Radisson Blu Resort, Fujairah. I learnt from your feedback that you liked our resort and the overall facilities; yet, I am very sorry that we have failed to meet with your expectations in whole and provide you a completely pleasant experience with us. Please accept my sincere apology for the inconvenience we have caused you with the towel return policy. However please allow me to explain to you that this is a new policy that we have introduced to be able to streamline our safety and security procedures at the hotel, this however doesn't take the fact that its not as per your expectation , your comments are valued. I appreciate you sharing your constructive feedback which provides us opportunities to enhance our products & services. I do hope we get another chance to host you again in the future for a more relaxing stay. Kind regards, Rami Al Bawab, General Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for taking the time to review your recent stay. Firstly, I apologise that you weren’t a late checkout for the specific room type you booked, I do understand your disappointment. We do always try to accommodate guest’s requests but unfortunately on this occasion, we were unable to do so. I hope this didn’t spoil your stay and if we’re fortunate enough to host you again in the future, drop us a line and my reservations team will ensure your request is honoured. With Best Regards, Rami Al Bawab General Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you very much for your feedback and for taking the time to write about your experience . It is always a pleasure to receive such comments and to be recognized by our valued guests. I have shared your feedback with the entire team here at the hotel and we are all very happy to note that our efforts to create a positive experience for you have met with success. I must say that your kind words have encouraged us all to perform even better. On behalf of the entire team here at the Radisson Blu Resort Fujairah I would like to thank you for choosing to stay with us and we all hope to see you again when your travels bring you back to Fujairah . Kind regards, Rami Al Bawab, General Manager

Jawapan daripada Pihak Penginapan: Dear Cheche, Thank you for your wonderful feedback! We are so glad to hear that you had an excellent stay with us. We will certainly pass along your kind words to Melanie, Janice, and Rabi for their exceptional service. We look forward to welcoming you back on your next holiday! Best regards, Rami Al Bawab General Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for sharing your feedback with us! We're delighted to hear that Saiman provided excellent housekeeping service during your stay, and we’ll be sure to pass on your kind words. We appreciate your comments about our animation team. We strive to offer engaging and enjoyable activities for all ages, and we’ll take your feedback into consideration to improve our offerings moving forward. It’s great to know that you enjoyed the reception and dining service. We hope to welcome you back for another memorable stay. Best regards, Rami Al Bawab General Manager