Ulasan The Sebel Melbourne Docklands

Venue was great, pool area wad amazing. Staff are extremely polite and the 1 bedroom apartment was amazing. Will stay again, for sure.

Lovely location, staff super friendly and helpful- lots of nice restaurants & shops are walking distance- would stay there again

Excellent service, Nice experience ever had. Car park cost $40 per day.

Easy to checkin nice and tidy room. Good space. Tram station 2 minutes walk. Overall good experience

Great location

令人失望的是預訂，網站照片顯示我們會有一套漂亮明亮的公寓。到達一個過時、又濕又臭的房間，可以看到建築物和停車場。電視很舊，沒有電影選項。傢俱在狹小的空間裏無法發揮作用。毛巾有些地方已經破舊了，廚房廚具很少，櫃門都是壞的關不上。打電話要要等半小時以上才來，沒有很好的客房服務，建議大家避雷。

是酒店式公寓，基本沒有服務。如果呆的時候長，準備自己做做飯的，可以，旁邊有大型超市和中國超市。衞生自己打掃，浴巾自己洗，有洗碗機和洗衣機，也方便。

Average, nice room but we were sent to the wrong room initially (we had booked a balcony suit and confined this at check in), had to bring all our stuff back to the front desk.. meant even though we started check in at 2.10 we didn’t get into our actual room til nearly 3pm..

Lighting circuit not working for 3 down lights in lounge. Air-conditioning needing servicing so couldn't turn on the bedroom one. The room is a weird shape and therefore cramped in parts needing to climb over furniture to access other parts of the room.

Location is excellent, however, we booked 1 night and another 2 nights the following week (all booked before we arrived in Melbourne) and realised immediately that the rooms were run down. Needs painting etc. 1st night room the tv remote didn’t work in the bedroom, you can’t get toilet roll with ease as it is tucked in behind you on the left hand side of the basin, no face washer supplied, no milk and no English Breakfast Tea Bags. Following week 2 nights same room 1 floor above, tv didn’t work at all in bedroom, reported to reception and advised he would send someone up to fix problem, waited for couple of hours, no one showed up, went back to reception and spoke to same man and he said he will get someone to call our room in a few minutes. Never heard from anyone, and all the same problems from the 1st night. We paid good money for a 1 bedroom apartment (king size) with a tv in bedroom and it was broken and they didn’t careless. Other than that the lady on both occasions who we checked in with was lovely and courteous.

Great location. However, toilet roll holder in bathroom was NOT EASY to access. There was NO facewasher in bathroom which is a must for females and the remote in bedroom didn’t work. Other than that, the location was great and the staff were very helpful and friendly.

Had been traveling around and seeing Victoria, when we decided to stay in Docklands. Thinking Sebel would represent a good experience, it wasn't up to par with 3 star establishments we'd stayed at. As example, the shower head just flopped because of lack of maintenance. Maybe our expectation was too high due to reputation of Sebel.

Overall the stay was great, good facilities & good location. For the price we were a little surprised with the additional $40 per night for parking when there was no mention that parking would be at an additional cost. Rooms were lovely & clean but the furniture was quite worn & damaged.

The air-conditioner were not working and they never bothered to come fix it after informing them. Didn't get fresh towels having spent 3 nights at the hotel. Lastly they do not have smart tv in the rooms.