Hotel Mesra keluarga di Dubai

Amazing hotel, staff are friendly, room is big compared to a lot of other similar hotels, plenty of food & entertainment options, I will definitely come back

It was one of the bests in Dubai. I've been in several hotels before. I'm telling you this is the one you can feel relaxed and everything is just right there. The waterpark and Dolphine Bay are close and there are some swimming pools. The aquarium is also in the hotel. I prefered having breakfast in the room and the room service was completely satisfactory. I enjoyed my stay. Highly Recommended👍👍👍

What did we like: We like the spacious rooms The location is next to the train station The luggage and house keeping staff are friendly and helpful Beautiful view from from the apartment The bar was fun to hang out and have a beer What did we not like: We did not get what we booked and paid for at this accommodation. They combined our rooms and called it an upgrade. Rooms were not ready at check in time and we were told to pay more if they gave us the room at 1:30 to leave our bags. The lady at the front had a breakdown and was rude when we asked for the rooms we booked and not their upgrade. Lastly check in and check out takes a min of 20 minutes so be prepared to wait. Experience dated : 06 Feb 2024 All in all, this accommodation is satisfactory.

Hotel naprawdę 5*. Obsługa, serwis, śniadania, codziennie świeża pościel. Bardzo dobrze położony, przy samej plaży JBR. Wspaniały basen, ręczniki plażowe do dyspozycji gości. Czysta plaża przy wyjściu z ogrodu, biały piasek. Hotel nie jest nowoczesny ale z w lepszej lokalizacji i z takimi udogodnieniami nie znajdziesz. Krzysztof C.

The date we booked is our 36 years marriage anniversary. I highlighted it when booking. The hotel is very kind and thoughtful of the special date. A nice cake and wonderful flowers are prepared in our room. We are very touched and happy. The weather is windy but we still have inside swimming pool to enjoy. That is clean and with warm water. My new swimming suit was left in the swimming changing room. Hotel swimming department kept it for very formally and sent to my room also with a nice bag. The swimming suit is actually a brand new and 1st time wear. The staff in GYM room is a nice guy. When I look around there was a very early morning, no others were using the GYM. He has time so introduced a lot in patient. Other services are also available and in very good consideration. Thanks very much

The location of Carlton Downtown is great. It’s close to the Financial Centre Metro station and only 1 station away from Burj Khalifa and Dubai Mall. You can find food, supermarket, and pharmacy nearby the hotel. Hotel room is clean and comfortable. I stayed in suites which has kitchen and living room apart from the bedroom and bathroom. It’s so spacious! Staff are nice and helpful. You can ask for iron and hair dryer or anything, if you need it. Just call the front desk and they will send it to your room. They clean the room daily, if you request it by hanging the sign at the door. The hotel also has a coffee shop close to the lobby and several restaurants in this building. Moreover they have gym and spa, so you don’t have to find anywhere else. So staying here is very convenient and very worth from what I spent. I recommend Carlton Downtown if you are going to Dubai!

الفندق ممتاز اجمالا وخاصة موظفي الاستقبال ”كمال المصري” كما ان خدمة الغرف على مدار الساعة وسريعة. المطاعم -المطعم في الدور M الطعام رائع ومتنوع اما الدور 29 المطعم اسباني. كما ان المسبح الموجود فسيح وجميل ويوجد شاشة عملاقة لعرض المباريات. السلبيات: الحقيقة انها لا تكاد تذكر ولكن النوافذ بالغرفة لا تفتح لتغير الجو فيها.

Great hotel , the staff is very friendly and breakfast food was good. It's February here in Dubai and the weather is absolutely terrible. Too windy and cold. Please don't come during this month

Service has dropped below what you would expect in a 4* let alone a high end 5* Dubai hotel! Food & Drinks orders took forever if they ever arrived and billing of invoice was a mess! Breakfast was chaos with 2 of our 9 mornings hot drinks not being delivered either at all or correctly - the hotel was busy due to it being half term but this is why you pay the extra to stay in such a 5* establishment so service doesn’t drop - Jumeirah didn’t get this memo on this occasion! Wild wadi water park is closed - they say it’s open but it just has a lazy river open which is ridiculous! For a hotel we have used 7 years in a row we are so very disappointed! Time to try one of the others!

The hotel is ideally situated, offering a commendable location. However, attention to cleanliness and room service requires improvement. Notably, the bathroom's washbasin lacked proper drainage, an issue that persisted despite reporting it to the staff.