Hotel Mesra keluarga di Dubai

All in all great experience with a few issues mentioned at the end. Helpful staff, especially valet parking, luggage service, early check-in for us free of charge, early breakfast packaging for check-out and so on. Location is also very central (of course convenient only by car or taxi/Uber). Arslan from breakfast is excellent and friendly. He does his job perfectly. Also Raj from the garage (delivery point) is very nice, helpful and cheers you up each time you meet him. Abdullah from housekeeping (room cleaning) is the best I have seen in hotel service in his position. Fast, efficient, friendly and down to earth. A few issues: Elevators take a LONG time to arrive. Although most breakfast service people are great, a few times they forgot your orders, bring wrong ones, etc. TV is very dim, sound is very low and the broadcasting from an iPhone only works half of the time with lots of disconnections. Bathrobes had to be requested explicitly a couple of times (since forgotten), the reception only had 1-2 people and almost always busy with another guest which means waiting time. All in all a great experience and for Christmas and new year's time, we found a relatively good price for a 5-star hotel at this time. Recommended!

It was one of the bests in Dubai. I've been in several hotels before. I'm telling you this is the one you can feel relaxed and everything is just right there. The waterpark and Dolphine Bay are close and there are some swimming pools. The aquarium is also in the hotel. I prefered having breakfast in the room and the room service was completely satisfactory. I enjoyed my stay. Highly Recommended👍👍👍

What did we like: We like the spacious rooms The location is next to the train station The luggage and house keeping staff are friendly and helpful Beautiful view from from the apartment The bar was fun to hang out and have a beer What did we not like: We did not get what we booked and paid for at this accommodation. They combined our rooms and called it an upgrade. Rooms were not ready at check in time and we were told to pay more if they gave us the room at 1:30 to leave our bags. The lady at the front had a breakdown and was rude when we asked for the rooms we booked and not their upgrade. Lastly check in and check out takes a min of 20 minutes so be prepared to wait. Experience dated : 06 Feb 2024 All in all, this accommodation is satisfactory.

Hotel naprawdę 5*. Obsługa, serwis, śniadania, codziennie świeża pościel. Bardzo dobrze położony, przy samej plaży JBR. Wspaniały basen, ręczniki plażowe do dyspozycji gości. Czysta plaża przy wyjściu z ogrodu, biały piasek. Hotel nie jest nowoczesny ale z w lepszej lokalizacji i z takimi udogodnieniami nie znajdziesz. Krzysztof C.

The date we booked is our 36 years marriage anniversary. I highlighted it when booking. The hotel is very kind and thoughtful of the special date. A nice cake and wonderful flowers are prepared in our room. We are very touched and happy. The weather is windy but we still have inside swimming pool to enjoy. That is clean and with warm water. My new swimming suit was left in the swimming changing room. Hotel swimming department kept it for very formally and sent to my room also with a nice bag. The swimming suit is actually a brand new and 1st time wear. The staff in GYM room is a nice guy. When I look around there was a very early morning, no others were using the GYM. He has time so introduced a lot in patient. Other services are also available and in very good consideration. Thanks very much

I stayed almost 7 days and extended my booking 3 times due to business situation, Great hotel and great staff, everything was more than perfect, and I would like to thank especially Mr. Sobhy from reception, for his valuable advises; and Ms. Ouijdane from guests relations, for her amazing support and help to solve any issue that we had; and Mr. Shan from housekeeping, he was cleaning the room with happiness, professionalism, and smile was always on his face Thank you

From the moment we set foot in the hotel to the week later when we left, we cannot compliment enough the attitudes and professionalism of ALL the staff at this hotel. They always had a smile on their face, were very welcoming and went out of their way to help you when you needed assistance. The location of the hotel was quite far out- it cost us 230AED to get from the airport on arrival. But to be honest, after becoming more aware of resources around, we returned back to the airport in a taxi for 30AED. The hotel offers a free shuttle service straight to the Dubai Mall. They have other shuttles to other malls too. Just wish they’d offered more shuttle times to and back from the malls. The latest return to the hotel was 5.45pm. But taxi’s back at later times cost around 80AED. The hotel itself was lovely and clean. The bedroom was airy and spacious. It was cleaned everyday. We had breakfast every day of our stay. I had read reviews before I went about how the breakfast was the same everyday. All I can say to that is that whilst they did offer the same things every day, there is so much variety- from cereals to cooked meals, breads to cakes, fruit, vegetables and salads. We have loved the experience of staying at this hotel and definitely would go back again!

Great hotel , the staff is very friendly and breakfast food was good. It's February here in Dubai and the weather is absolutely terrible. Too windy and cold. Please don't come during this month

The perfect hotel I ever had stayed in my life. I feel a little bit disappointed water park has a few closed theme, especially I couldn't play Slide. Food was good, condition was great, people are nice and kind, and so clean, and private beach and swimming pool, you can see Burj Al Arab everywhere you go. Thank you! And see you again

The hotel is ideally situated, offering a commendable location. However, attention to cleanliness and room service requires improvement. Notably, the bathroom's washbasin lacked proper drainage, an issue that persisted despite reporting it to the staff.