Ulasan Swissôtel Al Ghurair

It's first time to Dubai for 13-18一Nov 2024, Overall we have great time to stay. Locallation little bit far about 30-40min but near metro by walking distance. Green line to old town and red line to to city . Room service little slowly due event season. I will highly recommend and stay again.

The room was spacious and clean. The bed was on the hard side n oillows very thin/soft. Just dont like the idea of shower in the tub, i requested for a walkin shower but didnt get it. This hotel is attached to the mall so its easy to shop n eat.theres carrefour too😁

The location is very convenient, close to Union Metro station the interchange with Green and Red line , close to the Airport it's located at the heart of a big mall.

Its always a pleasure staying at the swissotel

Location is good.close to airport as well inside the mall.If you have long layover in Dubai then this one is the best choice among others.

The location was good, once you call Receiption the lady was very nice , the two terrible things was Checking in time they keep me about 30 minutes for nothing, and other bad thing is their breakfast the people in that was horrible, because i had 3 days breakfast just attend 2nd day 1st and i ahd bad experience and 3th day I don’t go there to waste my time.

The location is good , next to a shopping mall and there are many food choices l. The carpet in the room is very old; even though the size of the room is decent.

On top of elegantly claded Alghurair Centre Next to the Union Metro 🚇 So convenient So nice

Truly disappointed with Swissotel Dubai al ghurair. We never want to stay here if they paid us to stay!! Fundamental hospitality and humanity missing from this Hotel staff. The mind wonders if the staff are so oppressed, overworked, stressed that they have to smap at the very guests who are paying their wages. The G.M. is to blame! Your house is filthy, dirty, and your staff rude/obnoxious. How Swissotel allow you to hang their name on your building is a mystery! G.M. sort your dirty house and start with base level hospitality please. Forget the star system and simply start at the bottom. You have much work to do. This is a mass tourist hotel, how you get 5 stars and from where is a wonder. Come here if you wish to be mistreated, animals are treated better at zoos!! No basic hospitality at any levels So very sad!!

I was very happy with the gym and spa, and the service staff were very friendly. However, I felt my room was old and had a stuffy smell, like it had not been aired out or cleaned properly.

Clean and big rooms. Accessible to the mall, restaurants, groceries, bus and train stations.

Had no time to change hotel, so I had to stay same at the room Opinion still the same It’s a 3 stars hotel

Very clean and nice staffs are working there, it’s in the shopping center and easy to get food and stuff

My expectations and My experience was totally different And the the time i rebooked was the time was expectations too high but it wasn’t