Ulasan Novotel Bur Dubai

Hotel is okay. Not bad. But service is a little slow. We asked for an ash tray it took an hour to arrive. The bathroom drainage is slow. When we informed, they didn’t even check just said oh it seems like it will just go slow. Then our shower time took forever because we are cautious the water will flood the bathroom floor. Anyway we found a way to remove the cover of the drainage for the water to go down.

Lovely room, equipped, and clean. Nice staff and the breakfast is amazing

Perfect location but the Parkin is so tight which require a lot of skills while you're accessing the area

Room we booked wasn’t available so they gave us another room but the room wasn’t ready so we had to wait 30 minutes in the lobby. But in general the hotel was good

The hotel was well received, but an employee was harsh responses and semi -collaborative, but after the presence of another employee, he was cooperating with us

Generally place is clean, but this only could be considered for singles. Rooms are too small for couples and two friends. Twin bed were like a double bed. Very disorganized in n terms of space. Also so simple things are not provided. Like a coffee and milk. Does it cost so much to provide just for coffee? And its 4 stars hotel. Working area doesnt fit for a work. Too load and it is in public area, no option to have calls or talk to someone very noisy. Additionally, there are too small pillows. How the size could be like for a children? Why it is not possible to provide one big instead two small? Very uncomfortable stay. Things outside look beautiful and great, from pictures too. But form inside everything didnt make sence. Like person who designed the place was thinking to put more rooms not for comfort of visitors. Also I stuck in elevator while I forgot card and I could move and oplpen the door, while I was on ground floor, only when someone called for elevator I was able to go to lobby and ask for assistance. Location is good only in terms of the city center. Around the hotel no grocery, no cafes, only one place hospital food court. For singles and two days stay is okay for couple and two people and family do not recommend. Also good think, there are swimming pool coolet . during the summer is essential to have 😊. Gym is not possible to use. Treadmills and no place for training at all. Very small room like the room in the hotel itself 🙈

Very poor service….wouldn’t recommend for anyone…. Had to wait for basic amenities

Good hotel , with great pool and breakfast, very cosy and convenient

It was a worst experience nor food was good in the morning nor did they change the towels.. Had to keep informing them ever day to do there duties

Staff response at reception noy good

Great place to stay for your business travels!

Hotel is good and pleasant stay

Extend my night and was satisfy, the feedback I brought up to them and they immediately send someone to bring me toothbrush and water without asking. One of the best hotel in Dubai and it’s new and well maintain. Location wise, no shops around but only a carrefour and metro about 5mins walk away, for business trip I would stay here again.

One of the best hotels in Dubai that I've visited. The staff were very helpful mainly Grace thank you to her she genuinely made me feel safe and comfortable.