Regent Palace Hotel

Ulasan Regent Palace Hotel

Regent Palace Hotel

Opp. Burjuman Shopping Centre - 41 - 41 Sheikh Khalifa Bin Zayed St, Al Karama, Dubai, Emirate of Dubai, United Arab EmiratesLihat Butiran Hotel
Regent Palace Hotel
Regent Palace HotelRegent Palace HotelRegent Palace Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

3.6/5
45 ulasan
Ulasan yang disahkan
Persekitaran3.9
Kemudahan3.4
Perkhidmatan3.5
Kebersihan3.4
Tapis mengikut:
Atur mengikut:
Semua ulasan(45)
Ulasan positif(21)
Ulasan dengan gambar/video(4)
Kemudahan yang sederhana(5)
Lokasi yang strategik(5)
Lokasi yang baik(5)
Ulasan kurang baik(10)
Pengguna Tetamu
Bilik Standard
Menginap pada Jan 2024
Bisnes
18 ulasan
2.0/5
Disiarkan pada 3 Feb 2024
Kemudahan: Lemah Kebersihan: Lemah Persekitaran: Lemah Perkhidmatan: Baik
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Pada awalnya kami ingin mengucapkan terima kasih kerana memilih Regent Palace Hotel semasa lawatan anda ke Dubai baru-baru ini. Kami ingin memohon maaf yang sedalam-dalamnya atas masalah yang anda alami dengan .Situasi ini bukan biasa dan kejadian ini bukan tipikal kami. Kami sangat serius dalam hal kepuasan tetamu kami dan mempunyai dasar toleransi sifar dalam hal ini, tindakan tegas dan susulan daripada pasukan yang berkenaan telah dimulakan dan kami memastikan penginapan anda yang seterusnya akan menjadi satu penghargaan. Walaupun pandangan anda adalah wajar, kami menganggap sama seperti Maklum Balas Konstruktif yang membolehkan kami membuat pembetulan yang diperlukan. Terima kasih, Front Office Team Regent palace Hotel
Subhi tohiri
Bilik Standard
Menginap pada Dis 2024
Bisnes
1 ulasan
3.0/5
Disiarkan pada 1 Feb 2025
❌ Repetitive breakfast – Mostly vegetarian and egg-based Indian food, with the same menu daily. ❌ Limited amenities – Toothpaste, sandals must be requested, and towels were not provided by the end of the day. ❌ Aging facilities – The hotel is old and may require renovation. ❌ Noise issues – Some sound from the bar can be heard in the rooms. Only location is excellent
Terjemah
Pengguna Tetamu
Bilik Standard
Menginap pada Okt 2024
Keluarga
1 ulasan
3.0/5
Disiarkan pada 19 Nov 2024
The smell of cigaret or shisha smoke was all over the room, we had a hard night to get to sleep because of the noise from the bar at the ground floor
Terjemah
business traveller
Bilik Standard
Menginap pada Jun 2024
Bisnes
3 ulasan
3.5/5
Disiarkan pada 15 Ogo 2024
Perfect location nearby to metro, shopping and supermarket. Need to change towels and toilets fixtures need to improve.
Terjemah
Jawapan daripada Pihak Penginapan: We would like to thank you for choosing Regent Palace Hotel during your recent visit to Dubai. We would like to offer our deepest apologies for the trouble you had to experience with .This situation is not ordinary and these incidents are not typical of us. We are very serious when it comes to our guest satisfaction and have a zero tolerance policy in this respect, strict action and follow up from the concerned team has been initiated and we insure your next stay will be appreciative one. Whilst your views are well-justified, we consider the same as Constructive Feedback which would enable us to make requisite corrections. Thanking you, Front Office Team Regent palace Hotel
AlexxTee
Bilik Standard
Menginap pada Okt 2024
Bisnes
14 ulasan
4.2/5
Sangat Baik
Disiarkan pada 22 Nov 2024
The building is a big old but well maintained.
Terjemah
Chun
Bilik Standard
Menginap pada Ogo 2023
Solo
6 ulasan
3.7/5
Disiarkan pada 1 Okt 2023
Location was perfect, right next to a transfer line and close to the airport. I didn’t expect much from this hotel as the price was relatively low, however I did expect the room to be clean. There were bunched hairs from who I’d assume to be the previous client. There were also black spots everywhere in the bathroom walls, coupled with a stale odour. I didn’t feel clean the entire time staying there. Despite this, the room was spacious. The reception’s attitude, although polite (I say this subjectively), was utterly useless. My replies were all “no sir”, one of my questions being “is there anything to eat around here”. A lady at the bell service was extremely helpful, probably sensing my distress as a traveller who’s just arrived - she directed me to go to the street just behind the hotel. I managed to thank her personally as I left. There was also a kind, Filipino lady who was really helpful with transportation. Thank you two for making my stay more pleasant! Unfortunately due to the poor service and unclean environment I wasn’t too eager to explore the other facilities.
Terjemah
Jawapan daripada Pihak Penginapan: At the very outset we would like to thank you for choosing Regent Palace Hotel during your recent visit to Dubai. We would like to offer our deepest apologies for the trouble you had to experience with .This situation is not ordinary and these incidents are not typical of us. We are very serious when it comes to our guest satisfaction and have a zero tolerance policy in this respect, strict action and follow up from the concerned team has been initiated and we insure your next stay will be appreciative one. Whilst your views are well-justified, we consider the same as Constructive Feedback which would enable us to make requisite corrections. Thanking you, Front Office Team Regent palace Hotel
Pengguna Tetamu
Bilik Standard
Menginap pada Mac 2024
Pasangan
3 ulasan
3.2/5
Disiarkan pada 3 Mei 2024
It's was great and very convenient near to everything
Terjemah
Jawapan daripada Pihak Penginapan: At the very outset we would like to thank you for choosing Regent Palace Hotel during your recent visit to Dubai. We would like to offer our deepest apologies for the trouble you had to experience with .This situation is not ordinary and these incidents are not typical of us. We are very serious when it comes to our guest satisfaction and have a zero tolerance policy in this respect, strict action and follow up from the concerned team has been initiated and we insure your next stay will be appreciative one. Whilst your views are well-justified, we consider the same as Constructive Feedback which would enable us to make requisite corrections. Thanking you, Front Office Team Regent palace Hotel
SmallB
Bilik Standard
Menginap pada Sep 2023
Bisnes
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 21 Okt 2023
Worth the penny. Nearby metro station Burjuman and just an opposite side of Burjuman mall. There's a lot of nearby cafe and restaurant. The room is big and clean. Only con's is the pool at the rooftop, it is not operational.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing Regent Palace Hotel as a preferred hotel during your visit to Dubai and for sharing such a fantastic review.The team was also overwhelmed to read your kind words of appreciation. Our team members are our greatest strength and your appreciation will certainly motivate them to scale for new heights in excellence.It is our Endeavour to ensure that every guest leaves as an ambassador of our hotel. We are happy to note that we have exceeded your expectations.We thank you once again for your appreciative feedback about your experience at our hotel and look forward to having more opportunities to be of service to you.Front Office Team.
安东 Anton
Bilik Standard
Menginap pada Okt 2023
Bisnes
25 ulasan
3.0/5
Disiarkan pada 2 Dis 2023
Dirty bathroom, bedroom with coackroaches…wouldn’t recommend
Terjemah
Jawapan daripada Pihak Penginapan: At the very outset we would like to thank you for choosing Regent Palace Hotel during your recent visit to Dubai. We would like to offer our deepest apologies for the trouble you had to experience with .This situation is not ordinary and these incidents are not typical of us. We are very serious when it comes to our guest satisfaction and have a zero tolerance policy in this respect, strict action and follow up from the concerned team has been initiated and we insure your next stay will be appreciative one. Whilst your views are well-justified, we consider the same as Constructive Feedback which would enable us to make requisite corrections. Thanking you, Front Office Team Regent palace Hotel
Dipesh Swapan
Bilik Standard
Menginap pada Sep 2022
Bisnes
6 ulasan
1.5/5
Disiarkan pada 11 Okt 2022
Very dirty. Very unhygienic. Damp smell in the AC.
Terjemah
Jawapan daripada Pihak Penginapan: At the very outset we would like to thank you for choosing Regent Palace Hotel during your recent visit to Dubai. We would like to offer our deepest apologies for the trouble you had to experience with .This situation is not ordinary and these incidents are not typical of us. We are very serious when it comes to our guest satisfaction and have a zero tolerance policy in this respect, strict action and follow up from the concerned team has been initiated and we insure your next stay will be appreciative one. Whilst your views are well-justified, we consider the same as Constructive Feedback which would enable us to make requisite corrections. Thanking you, Front Office Team Regent palace Hotel
Ahmad
Bilik Standard
Menginap pada Apr 2024
Bisnes
14 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Ogo 2024
Very good stay
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing Regent Palace Hotel as a preferred hotel during your visit to Dubai and for sharing such a fantastic review.The team was also overwhelmed to read your kind words of appreciation. Our team members are our greatest strength and your appreciation will certainly motivate them to scale for new heights in excellence.It is our Endeavour to ensure that every guest leaves as an ambassador of our hotel. We are happy to note that we have exceeded your expectations.We thank you once again for your appreciative feedback about your experience at our hotel and look forward to having more opportunities to be of service to you.Front Office Team.
Atif
Bilik Deluxe
Menginap pada Ogo 2023
Bisnes
36 ulasan
4.0/5
Sangat Baik
Disiarkan pada 30 Okt 2023
Location is very convenient
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing Regent Palace Hotel as a preferred hotel during your visit to Dubai and for sharing such a fantastic review.The team was also overwhelmed to read your kind words of appreciation. Our team members are our greatest strength and your appreciation will certainly motivate them to scale for new heights in excellence.It is our Endeavour to ensure that every guest leaves as an ambassador of our hotel. We are happy to note that we have exceeded your expectations.We thank you once again for your appreciative feedback about your experience at our hotel and look forward to having more opportunities to be of service to you.Front Office Team.
Jacky Le
Bilik Standard
Menginap pada Feb 2022
Bisnes
15 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Mac 2022
The hotel was wonderful. It was even better than expected. The price was amazing. There were great restaurants within walking distance. Would definitely stay there again.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing Regent Palace Hotel as a preferred hotel during your visit to Dubai and for sharing such a fantastic review.The team was also overwhelmed to read your kind words of appreciation. Our team members are our greatest strength and your appreciation will certainly motivate them to scale for new heights in excellence.It is our Endeavour to ensure that every guest leaves as an ambassador of our hotel. We are happy to note that we have exceeded your expectations.We thank you once again for your appreciative feedback about your experience at our hotel and look forward to having more opportunities to be of service to you.Front Office Team.
Pengguna Tetamu
Bilik Standard
Menginap pada Dis 2022
Melancong bersama rakan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Jan 2023
Great service
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing Regent Palace Hotel as a preferred hotel during your visit to Dubai and for sharing such a fantastic review.The team was also overwhelmed to read your kind words of appreciation. Our team members are our greatest strength and your appreciation will certainly motivate them to scale for new heights in excellence.It is our Endeavour to ensure that every guest leaves as an ambassador of our hotel. We are happy to note that we have exceeded your expectations.We thank you once again for your appreciative feedback about your experience at our hotel and look forward to having more opportunities to be of service to you.Front Office Team.
Baraa_67
Bilik Standard
Menginap pada Mei 2022
Bisnes
9 ulasan
1.5/5
Disiarkan pada 3 Jun 2022
its not so good !
Terjemah
Jawapan daripada Pihak Penginapan: At the very outset we would like to thank you for choosing Regent Palace Hotel during your recent visit to Dubai. We would like to offer our deepest apologies for the trouble you had to experience with .This situation is not ordinary and these incidents are not typical of us. We are very serious when it comes to our guest satisfaction and have a zero tolerance policy in this respect, strict action and follow up from the concerned team has been initiated and we insure your next stay will be appreciative one. Whilst your views are well-justified, we consider the same as Constructive Feedback which would enable us to make requisite corrections. Thanking you, Front Office Team Regent palace Hotel