Grand Mercure Danang

Ulasan Grand Mercure Danang

Grand Mercure Danang

Lot A1, Green Island, Hoa Cuong Bac Ward, Quan Hai Chau, Da Nang, VietnamLihat Butiran Hotel
Grand Mercure Danang
Grand Mercure DanangGrand Mercure DanangGrand Mercure Danang
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga

Ulasan Tetamu

8.8/10
Very good
61 ulasan
Ulasan yang disahkan
Location8.8
Amenities8.6
Service8.3
Cleanliness9.3
Tapis mengikut:
Susun mengikut:
All reviews(61)
Positive reviews(59)
Reviews with photos/video(12)
Delicious breakfast(13)
Awesome stay(10)
Great service(10)
Awesome rooms(9)
Great location(8)
Clean and tidy(5)
Negative reviews(2)
Guest User
Executive Suite, River View, High Floor With Privilege Lounge Access
Daftar masuk pada Okt 2025
Couple
2 ulasan
10/10
Outstanding
Disiarkan pada 11 Dis 2025
Excellent and comfortable hotel with friendly staff. I enjoyed my stay and everything was perfect.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear our valued guest,Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang!Once again, thank you, and we hope to welcome you back on your next visit.Sincerely,Le Huy Nguyen (Mr.)Guest Relation Officer
chiengyin
Superior Queen Room with River View
Daftar masuk pada Nov 2025
Family
5 ulasan
10/10
Outstanding
Disiarkan pada 8 Jan 2026
Good stay. Nice breakfast. Just the hair dryer is not dry up the hair, it is heat up the hair. Hope the management really look into it.
Jawapan daripada Pihak Penginapan: Dear our valued guest,Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang!Once again, thank you, and we hope to welcome you back on your next visit.Sincerely,Le Huy Nguyen (Mr.)Guest Relation Officer
Guest User
Executive Suite, River View, High Floor With Privilege Lounge Access
Daftar masuk pada Nov 2025
Family
4 ulasan
9.0/10
Great
Disiarkan pada 11 Jan 2026
Amazing breakfast in the lounge. Kids zone is very poor. Parking needs renovation, it's leaking, dirty and smelly.
Jawapan daripada Pihak Penginapan: Dear our valued guest,Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang!Once again, thank you, and we hope to welcome you back on your next visit.Sincerely,Le Huy Nguyen (Mr.)Guest Relation Officer
Mr.King_
Superior Queen Room with River View
Daftar masuk pada Feb 2025
Business traveler
18 ulasan
10/10
Outstanding
Disiarkan pada 26 Mac 2025
A 5 stars hotel with great hospitality, environment and food. Service provided is top notch. And definitely will be back every time i have business trip to Danang.
Jawapan daripada Pihak Penginapan: Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Kim Do (Mr.) Guest Relation Officer
Guest User
Family Superior Room, 1 Queen Bed And 1 Single Bed
Daftar masuk pada Nov 2025
Couple
2 ulasan
6.5/10
Disiarkan pada 25 Dis 2025
I wouldn't recommend it unless you're a pickleball fan!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear valued Guest,Thank you for taking the time to share with us about your experience at the Grand Mercure Danang. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apology.At Grand Mercure Da Nang, we strive to provide an exceptional service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any such future occurrences.We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Le Huy Nguyen (Mr.)Guest Relation Officer
Guest User
Superior Twin Room with River View
Daftar masuk pada Jun 2025
Family
4 ulasan
8.5/10
Very good
Disiarkan pada 31 Jul 2025
Excellent location, close to the Han River. Delicious breakfast and decent service. The hotel's interior is average. Overall, good value for money.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, On behalf of the entire Grand Mercure Danang Hotel, we would like to thank you for your comments and compliments. Your comments are the motivation for us to try harder to bring customers the best service experiences. Thank you once again for these special feelings. Wishing you good health. We look forward to welcoming you back soon. Sincerely, Le Huy Nguyen (Mr.) Customer Service Staff
Jonathan0920
Superior Twin Room
Daftar masuk pada Ogo 2024
Solo traveler
17 ulasan
9.5/10
Amazing
Disiarkan pada 13 Sep 2024
Nice view! Upgraded my room to a higher floor. Buffet Dim Tsum was very good. Very comfortable hotel and near Danang airport
Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. Your kind words about your experience at Grand Mercure Da Nang are greatly appreciated, and it is delightful to read that you enjoyed your stay here with us and everything had met your expectation. We hope to have the pleasure of welcoming back for more unforgettable experiences.Warmest regardsMai Trang (Ms.) Assistant Guest Relation Manager
Jack Puo
Superior Queen Room
Daftar masuk pada Jun 2025
Family
3 ulasan
7.0/10
Disiarkan pada 21 Ogo 2025
The hotel is old, and there's a bad smell around.
Teks AsalDiterjemah oleh Google
Guest User
Superior Queen Room
Daftar masuk pada Ogo 2024
Solo traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 27 Okt 2024
Great location, delicious Vietnamese food and I had a lovely massage. Will be back!
Jawapan daripada Pihak Penginapan: Dear our valued guest,Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang!Once again, thank you, and we hope to welcome you back on your next visit.Sincerely,Truong Quoc Dung (Mr.)Guest Relation Officer
Guest User
Family Suite, High Floor With Privilege Lounge Access
Daftar masuk pada Dis 2023
Family
13 ulasan
10/10
Outstanding
Disiarkan pada 15 Jan 2024
Great sevice , delicious breakfast , best service mind staff we had a wonderful time there
Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. Your kind words about your experience at Grand Mercure Da Nang are greatly appreciated, and it is delightful to read that you enjoyed your stay here with us and everything had met your expectation. We hope to have the pleasure of welcoming back for more unforgettable experiences.Warmest regardsMai Trang (Ms.) Assistant Guest Relation Manager
kevinzxy
Superior Queen Room
Daftar masuk pada Feb 2024
Business traveler
67 ulasan
8.5/10
Very good
Disiarkan pada 24 Mac 2024
They dont have hair conditioner. The shampoo seems to be 2 in 1 with conditioner effect. But it's not good enough.
Jawapan daripada Pihak Penginapan: Dear our valued guest,Thank you for taking the time to tell us about your experience at the Grand Mercure Danang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Le Kim Do (Mr.)
Cuong NV
Superior Queen Room
Daftar masuk pada Apr 2025
Traveling with friends
6 ulasan
10/10
Outstanding
Disiarkan pada 7 Ogo 2025
good services
Jawapan daripada Pihak Penginapan: Kính chào quý khách,Thay mặt toàn thể khách sạn Grand Mercure Danang, chúng tôi cảm ơn bạn vì những ý kiến đóng góp và khen ngợi. Những lời đóng góp của bạn, là động lực để chúng tôi cố gắng hơn nữa mang đến cho khách hàng những trải nghiệm dịch vụ tuyệt vời nhất.Cảm ơn bạn một lần nữa vì những tình cảm đặc biệt này. Chúc bạn thật nhiều sức khỏe. Mong được đón tiếp bạn quay trở lại trong thời gian sớm nhất.Trân trọng,Le Huy Nguyen (Mr.)Nhân viên chăm sóc khách hàng
Guest User
Superior Twin Room with River View
Daftar masuk pada Jul 2025
Family
9 ulasan
10/10
Outstanding
Disiarkan pada 26 Ogo 2025
The river view and the Dragon Bridge are beautiful. The room is clean, but the bedsheet is torn and has been patched in a very visible location.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear our valued guest,Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang!Once again, thank you, and we hope to welcome you back on your next visit.Sincerely,Le Huy Nguyen (Mr.)Guest Relation Officer
Dongchongxiacao
Superior Queen Room
Daftar masuk pada Nov 2025
Solo traveler
71 ulasan
6.0/10
Disiarkan pada 17 Dis 2025
The room's Wi-Fi was terrible; videos wouldn't load. They also demanded a 2 million won deposit, which wasn't mentioned in the booking. The shower water was inconsistent – ​​sometimes hot, sometimes cold. Overall, a very poor experience.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear valued Guest,Thank you for taking the time to share with us about your experience at the Grand Mercure Danang. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apology.At Grand Mercure Da Nang, we strive to provide an exceptional service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any such future occurrences.We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mai TrangGuest Relation Manager
the rabbit​
Superior Twin Room with River View
Daftar masuk pada Mei 2025
Traveling with friends
3 ulasan
9.0/10
Great
Disiarkan pada 8 Jun 2025
Clean room, river view, delicious breakfast with a variety of choices.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear our valued guest,Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang!Once again, thank you, and we hope to welcome you back on your next visit.Sincerely,Le Huy Nguyen (Mr.)Guest Relation Officer