Hotel berhampiran Muck and Magic Community Garden, Dublin

Myself & two friends checked in to a triple room (Room 7) on Friday 24th February 2023. The hotel room was dirty. The towels had “stains” on them and was not very clean at all. The bed mattresses had marks and stains on there and it felt very unclean. The room was unhygienic and extremely dusty. This reflects on your previous reviews from Trip Advisor. The window is rotting away and dirty, and in the morning, it was wet with condensation and the room made all our clothes and bedding feel damp and cold. On Saturday morning, there was no running water. When we spoke to someone at the hotel, they said it would be fixed that day. It was not. We spoke to someone again and they said the water would take time to come up to the room? We had no running water. Please be advised that one of the guests in the room is Disabled. He has a bowel condition meaning that he has to change his external stoma every day. Being unable to hygienically wash was a challenge and could have caused infection or serious health concerns. We could not use taps to brush teeth, we could not shower, and most importantly, we could NOT flush the toilet chain. Meaning our facilities were redundant. We did not pay 400 euros, to stay in a hostel. This is what it felt like. We were told to shower in a “communal” shower downstairs on the first floor. That was absolutely disgusting. Unclean and unhygienic and the water trickled out of the head of the shower, which effectively means we did not feel clean once we “Showered”. We addressed this again on Sunday to a lady on reception and nothing was done about it. When we checked out on Monday, we spoke to a man on the reception desk who did not really take me very seriously. I explained the issues and he just stood there and smiled and didn’t even apologise or offer any refund for these issues. We did not pay 400 euros to stay in a hotel with a shared shower. This is not advertised as a shared bathroom and a hostel. It is advertised as a B&B. Yes, a B&B that cannot meet basic Health and safety regulations. I told him I would escalate to **********. I spoke to them today, and they advised they contacted the hotel, and they would call me regarding this, which they have not done. I am very disappointed that we paid hard earned money to stay at your hotel, yet the basic minimum requirements were not met of: Cleanliness Hygiene Running water Clean bedding and towels We have written for a refund. If not, we may take action.

Point A Hotel on Parnell Street in Dublin offers clean and well-maintained rooms, providing a comfortable stay. However, the surrounding area leaves something to be desired, lacking in appeal and amenities. Ideal for those prioritising cleanliness and convenience over location charm.

I recently had the pleasure of staying at Clontarf Castle Hotel, and I must commend the outstanding service provided by the staff, particularly Marlienna. When we encountered issues with our initial room, Marlienna went above and beyond to rectify the situation and ensure that we had a memorable and comfortable stay. Marlienna's professionalism and dedication were evident as she took the time to show us alternative rooms and discuss our options for a more suitable accommodation. Her proactive approach and genuine concern for our satisfaction truly made a difference in our experience at the hotel. Thanks to Marlienna's efforts, we were able to find a room that exceeded our expectations and allowed us to fully enjoy our stay. Her exceptional customer service and commitment to guest satisfaction are a testament to the high standards upheld by Clontarf Castle Hotel. I cannot thank Marlienna and the rest of the team enough for their hospitality and for going above and beyond to ensure that we had the best possible experience. I would highly recommend Clontarf Castle Hotel to anyone seeking exceptional service and a memorable stay. We look forward to returning in the future. 我最近有幸住在克倫塔夫城堡酒店，我必須讚揚工作人員，特別是Marlienna提供的出色服務。 當我們在最初的房間遇到問題時，Marlienna竭盡全力糾正這種情況，並確保我們有一個令人難忘和舒適的住宿。 Marlienna的專業精神和奉獻精神是顯而易見的，因為她花時間向我們展示了其他房間，並討論了我們更合適的住宿選擇。 她積極主動的態度和對我們滿意度的真誠關注確實改變了我們在酒店的體驗。 多虧了Marlienna的努力，我們能夠找到一個超出我們預期的房間，並使我們能夠充分享受我們的逗留。 她卓越的客戶服務和對客人滿意度的承諾證明了克洛納夫城堡酒店堅持的高標準。 我非常感謝Marlienna和團隊其他成員的盛情款待，感謝他們竭盡全力確保我們獲得最好的體驗。 我強烈推薦克洛納夫城堡酒店給任何尋求卓越服務和難忘住宿的人。 我們期待將來回來。

I visited the clink I lar hostel with two of my friends in February 2024. Now the staff was really friendly and lovely and the location was great. However, I was in a mixed room (with mostly men) because we were a group of 2 girls and one guy and the room was disgusting. There was absolutely no ventilation, windows didn’t open and there was no air conditioning so the room stank of body odour and sweat! It was very unpleasant… The bed layout was also really strange, two of the bunk bed sets, the ones at the corner of the room were sort of connected which meant that the man sleeping in the bed next to mine could just move his curtain and look into my bed, which he did and made me feel really uncomfortable. Other than that during our stay the kitchen was out of order which was also incredibly inconvenient because Dublin is so expensive. So in conclusion I would not really recommend if you’re a woman/queer person unless you stay in a private room or woman only room.

Nice hotel. Looks and feels new. Location is good. Central and easily accessible for my purpose. Its effectively in the city itself. There's even an outdoor area for people to enjoy the external environment. Wifi worked fine. There's a bar for those who want to have couple of drinks, and the breakfast spread is decent. I would certainly consider staying again in future

O hotel é lindo, com instalações nova e muito bem decorado. A localização é ótima também. É próximo ao centro, mas num bairro ao lado, onde é mais tranquilo e sossegado. Toda a equipe é muito prestativa e simpática. Nos receberam com uma garrafa de agua de cortesia, assim como há capsulas de café e opções de chá também. Os quartos da categoria que pegamos não são grandes, mas atendem muito bem a um casal.

We had previously stayed in this hotel with our son when we were in Blanchardstown for a rugby event. This time my wife and I spent a night in the hotel to celebrate our 20th wedding anniversary. I had told Graham who was the reception manager about our anniversary and he arranged for chocolates and cake to be delivered to our room. Graham also arranged for us to have a Premium room, which was beautifully decorated. We spent a lovely day in Blanchardstown and enjoyed having breakfast in the room, which was first class and piping hot. I can not recommend this hotel highly enough and have already done so to my friends, we will definitely return!

Since it isn't located within a walking distance from the city center, it wasn't the best choice from travelers without private vehicles like me. But the room was very spacious and clean. We got an apartment with well equipped kitchen and we were very enjoying our stay

The pictures made this place look so good but beware! My partner and I booked a 4 night stay and were excited to find a reasonably priced and cute looking place even if it was far from Dublin city center. The first room we were assigned was dirty including a used bottle of mouth wash on the floor of the room. After requesting a different room, we were moved down the hall to a new room. This one was dirty: *Toenail* on the floor, Bottle of febreeze on the counter, Smelled bad Disgusting lump of tape and something?? stuck to the wall Booger on the wall Stains There were also greasy smears on the night table and window sill. Pretty much you didn't want to touch anything. We were exhausted form a hectic day of travel so decided to grin and bear it for the night and then promptly cancelled the reservation the next morning. While the hotel refunded the remainder of the stay they did nothing to make up for the awful experience and significant inconvenience of having to re-book, change plans, etc. When I called to reach the property the next morning (no in person staff at the property which we knew), I was informed the manager would not be in until 10am. I called back at 10:05 and was informed the manager was still not in. Called back at 10:30, still not in. Finally, got a call around 10:40 from the manager who agreed to cancel the reservation after I told them how dirty the room*s* had been. In fairness, the bathroom and bed seemed pretty clean (and the portrait of Jonathan Rhys Meyers from The Tudors is hilarious). Save yourself a headache and frustration and book somewhere else. Worst stay I've had in a long time.

Superb experience ✨ This hotel was crystal clean, the room was spacious and airy and decor lovely. These beds! So comfortable we fell asleep as soon as our heads hit the pillow! A dream ☁️ The team at the hotel were wonderfully helpful, attentive and friendly. We arrived very early the day of check in and they allowed us to check in and head up to the room on arrival which was such a relief after not sleeping almost two days with travel! We were very thankful. There is also a check out time of 12pm which is a fabulous perk! The only downside was we spent a lot of money on taxis into Dublin City which definitely added up. However, there is public transport available that brings you to the city in an hour. We had a lovely experience at this hotel. It was faultless and we would certainly stay again! I will dream about those cosy pillows and duvet !