Just arrived back in the UK from a fantastic trip to Dubrovnik, local area brilliant, great restaurants and easy reliable transport links to Old Town and then to Cavtat, these two areas are a must above and beyond just Lapad Bay. Apologies for having to write a long review but I simply didn’t have time to write you a short one. However, having studied lots of these reviews and feedback I have seen very little in terms of them being actioned, so for what’s it worth they need repeating. Food on an evening (half board ain’t worth it) of which we tried once was terrible unless you wanted grilled trout? Avoided for the rest of the week as the dining hall suffered from major food smells which was really off putting. A double bed is two singles pushed together then advertise it as such rather than say double room, in a very outdated room to say the least, a very tired fridge sat in a wood cabinet with a cheap tv isn’t what I would expect at 4 star level. Everyday you get food smells coming up into the room into the bathroom suggesting poor ventilation and design, very off putting to the point of it turning the stomach . Gym was basically the size of a living room with some very old equipment and anymore than two people you wouldn’t be able to conduct any workouts, to that end avoided and thought let’s go for a swim, then again let’s not now as I can see what appears to be heavy rust stains, dirty grout and bird lime in the bottom, come on earn the 4 stars and give value for money. I didn’t see a single person in them. I used the sea which was perfect just down the road. Very slow to pop the fizz at breakfast without prompts. That said breakfast was adequate but the standard between breakfast and evening meal was night and day. The best part was the cleaner on floor 2 who kept things spotless and always had a smile and greeted us daily. Most of the staff were friendly from what we saw. I walked around other 4 and 5 stars locally and spent my money in them instead, I will be going back to Lapad and Dubrovnik but wouldn’t rebook at Uvala until significant upgrades have been carried out. Based on the experience I couldn’t morally recommend this to anyone. Over priced and under invested in. I would also make a comment that even the TUI rep doesn’t base out that hotel and uses another one Grand Park I wonder why? Hmmm to avoid earache from holiday makers me thinks. I reported none of this to the hotel as I simply don’t have time to be stood complaining at the reception especially when it’s all been said in prior trip advisor reviews previously. Update all of your sales literature with current as/is states as it feels like a hoodwinking exercise. Graded at Average by a whisker. Regards Steve
Sangat Baik
92 Ulasan