Hotel dengan Bar di Duesseldorf

Nice clean modern hotel, good security on lifts and decent size room. Also a lovely big spread for breakfast

Very nice hotel. Excellent service. Location was ideal, rooms were well designed and very comfortable l. The food during our stay was very good during the medical tourism conference. The chefs are to be commended. An added specific compliment here for the employee, Zoe. She is one of the restaurant managers. She worked both days of our trade show as her time was needed at our conference. She did an excellent job, was most helpful to me and other guests, was busy all the day, translated from English to German for some of the other staff in the kitchen and was smiling all the day asking how everyone was doing. She is a excellent employee and a representative in the hotel to seek for assistance. Her English is perfect. Excellent attitude and work ethic. Also, the check in by Mr. Koch was also very good. He helped me find a pharmacist quickly before it closed, printed the directions and showed me where to walk. There is a most helpful man working in the lobby. I spoke with him a long time. He is from Nigeria. I travel to Africa often for my work. This hotel has exceptional service, amenities and staff. Well done Zoe, Mr. Koch (cannot remember his first name) and my Nigerian friend in the lobby. The lobby of the hotel is quite attractive. Worth spending time there relaxing.

Ich muss sagen, dass mein dreitägiger Aufenthalt im Hotel Courtyard by Marriott Düsseldorf Seestern eine absolute Enttäuschung war. Trotz einer Reservierung im Januar und einem telefonischen Anruf, dass ich ein Zimmer in einem höheren Stockwerk entfernt vom Aufzug wünsche, wurde mir ein Zimmer im ersten Stock direkt neben dem Aufzug zugewiesen. Das Zimmer war auch noch Rollstuhlgerecht, obwohl ich explizit darum gebeten hatte, keins zu bekommen. Als ich mich beschwerte und darauf hinwies, dass ich vor Monaten eine entsprechende Buchungsänderung veranlasst hatte, wurde ich mit dem Hinweis abgespeist, dass der Empfang nicht die Zimmereinteilung macht und ich früher hätte kommen müssen. Meine Ankunft war jedoch nach 23 Uhr, also konnte ich nicht früher kommen. Weiterhin wurde mir erklärt, dass eine Gruppe Asiaten ihren Aufenthalt verlängert hatte und deshalb keine Zimmer frei wären. Das Zimmer selbst (Rollstuhlgerecht) sah aus, als ob es mehrere Tage oder sogar Wochen nicht bewohnt worden war. Es gab dreckiges Geschirr, der Sessel war kaputt, der Bürostuhl abgeschabt, es gab kein Bügeleisen und die Dusche war schimmelig. Als ich nach dem Manager fragte, wurde mir eine Karte ausgehändigt. Die Dame auf der Karte gibt es anscheinend nicht, da sie auch nach mehreren Tagen nicht einmal für notwendig empfunden hatte, mir den Eingang der E-Mail zu bestätigen, geschweige denn, eine Antwort zu geben. Besonders traurig ist auch, dass die Rezeption keinerlei Deeskalationsmaßnahmen angeboten hat, außer dass der Mitarbeiter nicht verantwortlich für mein Problem sei. Insgesamt kann ich das Hotel Courtyard by Marriott Düsseldorf Seestern nicht empfehlen. Der Service war unzureichend, die Zimmer abgewohnt und unangemessen teuer. Es gibt definitiv bessere Optionen in der Stadt.

Friendly staff that all spoke English. The location felt safe and was very quiet but still central. The room was nice enough and had enough space, and the hotel was comfortable with some artistic design. My room faced towards the direction of the old town but was silent at night, and quiet during the day even with the windows wide open. Plenty of hot water, but the towels were small and cheap. A coffee expresso machine in the room with coffee but no tea. The hotel looked a bit tired in places but nothing to worry about and repairs were ongoing. Unfortunately the advertised computer I needed was missing apparently broken. This was unacceptable and my only real complaint. No garden seating area. The breakfast was good with enough to choose from including hot food, but it finished early at 10:30. The English black tea wasn’t and was horrible, so British tea drinkers bring tea yourself. If passing I’d stay here again for sure.

I came to Düsseldorf because of Art Fair Düsseldorf and stayed 3 nights. Frankly speaking, I found rate of 140-145 Euro per room high for this quality. I also wouldn't take this place second time def. Despite it's located not that far from the center by feet (ca. 20 min) however, it made me so annoyed and tired because of super busy traffic constantly, so I had to keep closed windows, especially over nights, which was super uncomfortable for me due to lack of fresh air. So, if I had to stay longer in this city, I would def had to change hotel. However, I need to give compliment regarding very clean windows which gave a good impression. As for breakfast buffet, I can't say anything since I didn't have it. Good thing was a very big supermarket with great grocery selection and very good prices. Service and communication in hotel was ok.

Zentrale (City-nahes) Businesshotel mit guter Verkehrsanbindung und sehr freundlichem Personal. Ich empfehle, ein Zimmer auf der Rückseite des Hotels, da die Vorderseite zur Bahnstrecke gerichtet ist und empfindliche Gäste eventuell die Züge hören könnten. Das Zimmer war sauber und sehr gut ausgestattet. Ich finde es immer sehr sympatisch, wenn ein kostenloses Wasser und Heißgetränke (für den vorhadenen Wasserkocher) zur Verfügung stehen. Ebenfalls positiv ist das auf dem Zimmer befindliche Bügelbrett mit Bügeleisen zu erwähnen. Gerade für Business-Reisende finde ich das sehr wichtig. Das Frühstück war sehr gut (versch. Sorten Aufschnitt, Käse, S*****en, Lachs, Rührei, gekochte Eier, Bacon, gute Brötchen-Auswahl). Ich würde wieder dort buchen.

L'hôtel est extrêmement excentré. Cela ne semblait pas être un problème à la réservation dans la mesure où l'hôtel est supposé être plutôt bien desservi par les transports. Cependant, l'hôtel déclare être à deux minutes du métro. Cette station est en effet présente, mais est la dérivation d'une ligne avoisinante. La station est fermée le soir et le dimanche et est désservie une fois toute les 30 minutes. Une autre station à 7 minutes de marche à pied dans un quartier d'affaire et désert le soir (et donc pas très sécurisant) s'impose donc la plupart du temps, et l'hôtel omet cette information de son site. De plus, cette autre station n'est désservie que toutes les 20 minutes. Comptez donc au moins une demi-heure pour rejoindre le centre-ville, ce qui réduit toute possibilité de repasser à l'hôtel pour se changer avant d'aller dîner par exemple. L'accueil est plutôt amical, mais la réceptionniste qui était présente pendant la quasi-totalité de mon séjour semblait de moins en moins sympathique lorsqu'on avait besoin d'elle. Par exemple, je ne parvenais pas à faire fonctionner le coffre-fort et visiblement elle non plus. Aucun mode d'emploi n'était mis à la disposition des clients ni du personnel semble-t-il. Une atre personne est venue voir si elle pouvait faire quelque chose et devait revenir vers moi, mais cela n'a jamais été le cas. J'ai donc dû me débrouiller moi-même. En attendant de trouver une solution le 2ème jour, j'ai dû confier certains de mes effets personnels à la réception afin qu'ils soient entreposés dans le coffre fort central. En raison de clients ayant fumé dans leur chambre d'après les membres du personnel de l'hôtel, le signal d'alarme à été automatiquement activé pendant la première nuit, et nous avons tous dû être évacués, dans la rue, avec une température de 10°C. Je dois dire que j'ai été impressionné par la réactivité du personnel qui à distribué des couvertures aux enfants et qui s'est montré à l'écoute des interrogations des clients en revenant dans l'hôtel. J'ajoute qu'ils semblait bien connaître et appliquer à la lettre un plan d'urgence. Le petit déjeuner était de belle qualité.

i happen to stay here again and this time was a very small visit just for the night ＞ the room I got was at the back side of the Hotel No issues as the room was comfortable and big enough for me ＞ my only concern was that to go to this room you have to take more stairs down and when you have luggage this is an issue ＞ the room had a nice balcony also ＞ a better experience with the staff this time be it at the reception or at the restaurant which I happen to eat my dinner as I was alone so did not ant to go anywhere and really I enjoyed the food and the drink was really worth the price had a great evening

I double checked that I had the name of this hotel right before writing this, after I viewed some of the other reviews. For a one night stay on a business trip, this was a great choice. Reception staff were totally friendly and helpful, and it gave the impression of being a small family run hotel rather than being part of a big chain. My room faced the front, with a small balcony, and it was a good size, spotlessly clean, with good quality linen and towels, a pod coffee machine, complementary water, a fridge, safe, ironing board, and a nice packet of biscuits. A huge TV, two armchairs, dressing gowns also. Due to Covid, the restaurant was closed except for breakfast, which was a shame, and I would have thought that it could be open by now. The small bar was open until 11 pm and it provided a nice very quiet place to relax after work. I had an enquiry about how to get to a particular location in Dusseldorf the following day, and the receptionist gave me a map she had made, with full routing, bus numbers etc. Very helpful and appreciated. How some reviewers could criticize the breakfast is beyond me. There was a great continental buffet, and table service for the hot course and coffee. I just ordered eggs and bacon, and it arrived a few minutes later, nicely served, and piping hot. What more could I ask for ? Other reviewers were critical of the price, saying they had paid over € 500 for a room. I would certainly not have rated this as a € 500+ per night hotel, but by booking just a little in advance, I paid nothing even close to that. But for hotel with good travel links (300 m from U-Bahn station and buses / trams to Dusseldorf Hbf just 100 m away) this was a very good choice, and I would happily stay there again

A somehow strange experience, as so ambivalent. Pros: Very beautiful building, castle-like with high ceilings. Rooms are beautiful and well equipped, including the bathroom (shower is great). Perfect location, at the edge of the famous Altstadt (old town) and very close to the river Rhein. Cons: They have clearly issues with the service personnel. We arrived very late, shortly before midnight. I wanted to call the hotel to give them a heads up, in order to avoid them giving the room away. I had to call 3 times (at around 10 pm), and to wait like 10 minutes in the line, until someone finally attended the phone. Next morning, same experience with the room service. No one cleaned the room, despite us putting the ”please clean” sign at the door knob between 10 am and 1 pm. I had to ask the reception around 4 pm to please get the room serviced. The most annoying thing were the curtains. You have the fine transparent white curtain, and the heavy black-out curtain. The latter is so short, that it only covers half the window. In the moment the sun rises, it is as bright as day in the room (I am talking about room 223, in case the management is reading this). You either have an eye mask, or you are done with sleeping. Finally an advice: Despite the location, the hotel is very quiet. However, if you are in a room facing the road (most rooms don't), you will get your dose of old town-party noise, at least at the weekend.