Ulasan NH Düsseldorf Königsallee

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your experience with us.We’re sorry to hear that the room size and temperature made your stay less comfortable. Your feedback is very important, and we’ll certainly look into the issue with the room temperature to ensure a better experience for future guests. We also understand how challenging it can be to manage luggage without assistance, and we’re continuously working to improve our service and staffing to better support our guests.On a positive note, we’re glad you appreciated the convenient location near Königsallee and the tram. We hope that despite the inconveniences, you were able to enjoy your time in the city.Thank you again for your honest feedback—it helps us grow and improve. We hope to have the opportunity to welcome you back under better circumstances. Best regards, OliverDeputy Manager

Jawapan daripada Pihak Penginapan: Dear Katherine_27,Thank you for your kind review!We’re glad to hear you enjoyed our convenient location and found the room clean and well-equipped with everything you needed. While the room may be compact, we’re happy it met your expectations and provided a comfortable stay.We truly appreciate your feedback and hope to welcome you back again soon! Best regards. OliverDeputy Manager

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for your kind and thoughtful review!We’re delighted to hear that you were pleasantly surprised by the cleanliness of the room and bathroom, as well as the amenities provided. It’s wonderful to know that the coffee machine and selection of coffee and teas added a special touch to your stay.Your satisfaction means a lot to us, and we’re truly grateful for your intention to return. We look forward to welcoming you back for another comfortable and enjoyable stay! Kind regards, OliverDeputy Manager

Jawapan daripada Pihak Penginapan: Dear Guest,thank you very much for your positive review after staying with us!Good to hear that you enjoyed your stay with us.We hope we will see you again. Kind regards, OliverDeputy Manager

Jawapan daripada Pihak Penginapan: Dear Emmie,thank you very much for your positive review after staying with us!We hope we will see you again. Kind regards, OliverDeputy Manager

Jawapan daripada Pihak Penginapan: Lieber Gast,wir bedanken uns herzlich für Ihre überaus positive Bewertung und hoffen, Sie bald wieder in unserem Hause begrüßen zu dürfen. Mit freundlichen Grüßen OliverDeputy Manager

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for taking time to give us a review of your last stay with us. We are happy that you liked the location of our hotel. We feel sorry for the inconveniences with the noise. Your remarks we have already shared with our maintenance team. We are looking forward to welcoming you again during your next visit to Düsseldorf. We send you warm greetings. Yours Rafael Rooms Division Manager

Jawapan daripada Pihak Penginapan: Lieber Gast,herzlichen Dank für Ihre ehrliche Bewertung nach Ihrem Aufenthalt bei uns! Für Getränke und Snacks steht ihnen in der Lobby, wie auch schon in vielen anderen Hotels detr NH GROUP, ein 24/7 Shop mit einer grossen Auswahl zur Verfügung. Die dort erworbenen Produkte können sie dann im Zimmer in der Minibar kühl lagern. Ihr Feedback zur Sauberkeit im Zimmer haben wir an unsere Reinigungsfirma weitergegeben und achten bei Kontrollen verstärkt darauf. Für den Zustand möchten wir uns entschuldigen. Bis zum nächsten Mal mit besten Grüßen, OliverDeputy Manager

Jawapan daripada Pihak Penginapan: Dear Guest, thank you so much for this great review. We would be glad to be your host for your next trip to Düsseldorf. All the best, Kindest regards. R. Martinez

Jawapan daripada Pihak Penginapan: Dear Guest,thank you very much for your positive review after staying with us!Good to hear that you enjoyed your stay with us.We hope we will see you again. Kind regards, OliverDeputy Manager