Hotel The Unbound Collection di Duesseldorf

Great hotel with friendly staff, clean environment, good breakfast and convenient parking in the garage with discount. Location nearby the Japanese street and shopping street.

This hotel is the BEST in Dusseldorf. The service is beyond exceptional (esp Masood and Daniel- they went out of their way) The location is fantastic. Close enough to the old town and right across the beautiful Konigsalle shops and beautiful tree and water lined avenue. Great rooms and beautiful lobby. I would highly recommend this hotel.

Such nice pleasant stay! Good and calm location (public transportation very easy accessible), good rooms and great staff. The hotel is just everything that you can expect from the brand with a plus of having a very nice and attentious staff. Will definitely recommend it!

Stayed for 2 nights on business..The hotel has a perfect location and is walking distance from Hauptbahnof..The rooms are of decent size..The breakfast menu is repetitive but the food quality is good..The staff is courteous and always available to serve you

I stayed at this hotel for two days when visiting Düsseldorf with my family. The hotel is well located, at the end of Königsallee, the city’s main shopping street. A subway station is located just across the street. There are also a couple of restaurants across the street and two supermarkets behind the hotel. We stayed in a twin room on the top floor which was clean and reasonable in terms of size. The sink was broken but water didn’t leak. The breakfast buffet has few options for a 4-star hotel, there is hardly any fruit and milk alternatives are not available in the buffet, you need to order. Be very careful with charges to your credit cards. The hotel blocked 350 euros on my credit card upon arrival and this amount was not released when I paid for my stay. It’s been a month that I stayed at this hotel and they are still withholding the amount.

Location is good, 150m or so away from the station. Be aware it's a slightly seedy area, sex shops and the like opposite and nearby, but that's just how it is and there are plenty of chain hotels nearby. The aircon didn't work when I arrived - there's a strange spongy plastic box on the wall that's meant to control it, but pressing hard so that the orange light lit up did nothing. Went to reception and they said it would be fixed. When I woke next morning it was magically on. so they must have enabled it from the master control or something. The same can't be said of the fridge, it lights up but does nothing - remains room temperature. This wasn't fixed, despite me mentioning it to reception along with the aircon. Room itself is fine - high ceilings, comfy bed, TV with a couple of English channels (BBC World News and Sky News International). Shower is strange, like some sort of Mr Bean scenario. There is a grooved channel which slides up and down to allow you to adjust the height, but it's using friction so the shower gradually slides down, and the heard flops to one side due to water pressure. Cue lots of Mr Bean style fiddling and faff. Towels are really small, more like hand towels. Lots of noise outside, not just trams starting 5am but occasional rowdy people - I don't think it's double glazed. Didn't wake me up though, but if you're a light sleeper request a room at the back. Room cleaning knocked 10.15 and next day barged in at 9.25, so make sure you use the ”do not disturb”, which I had trouble finding (it was in a cubby hole near the wardrobe rail). So, overall it's ok, but I've stayed at better hotels in Dusseldorf for less money.

Séjour de deux nuits fin juin. Le personnel est absolument charmant, la literie est très confortable et le wifi fonctionne parfaitement... C'est bien mais voilà malheureusement les seuls points positifs que l'on peut trouver à cet établissement ! Non loin de la gare (ce qui n'est pas un inconvénient a priori), il est situé à l'angle de deux grandes rues très fréquentées jour et nuit : importants bruits de circulation à tout moment ! Un night shop juste en face draine les fêtards alcoolisés et autres marginaux : cela ne contribue pas à créer une ambiance zen et reposante. Les lieux eux-mêmes sont plutôt vieillots et la propreté générale assez limite; voire carrément douteuse. Une grosse impression de délabrement règne dans les parties communes. Malgré que l'hôtel soit étiqueté ”non fumeur”, notre chambre empestait le tabac froid : 48 heures non stop de fenêtre ouverte ne sont même pas parvenu à faire disparaître cette désagréable odeur... Sachant que notre chambre était au premier étage côté rue et juste aussi de l'espace de livraison, vous imaginez aisément le bruit dont nous avons pu bénéficier...Salle de bains petite mais efficace. Enfin, pas eu l'occasion de tester le petit-déjeuner : on n'en servait pas pour cause de Covid-19! Voilà, expérience très mitigée et prix largement surfait... il y a certainement (beaucoup) mieux pour (beaucoup) moins cher ! Conclusion : peu emballant !

I came to Düsseldorf because of Art Fair Düsseldorf and stayed 3 nights. Frankly speaking, I found rate of 140-145 Euro per room high for this quality. I also wouldn't take this place second time def. Despite it's located not that far from the center by feet (ca. 20 min) however, it made me so annoyed and tired because of super busy traffic constantly, so I had to keep closed windows, especially over nights, which was super uncomfortable for me due to lack of fresh air. So, if I had to stay longer in this city, I would def had to change hotel. However, I need to give compliment regarding very clean windows which gave a good impression. As for breakfast buffet, I can't say anything since I didn't have it. Good thing was a very big supermarket with great grocery selection and very good prices. Service and communication in hotel was ok.

The staff is customer friendly, polite and thoughtful. The room is pleasant and clean for a soft price. This hotel is surrounded by many good pubs, good quality restaurants and supermarkets. Love to come back to this hotel for sure.