Premier Inn Market Harborough

We arrived at the hotel ready to check in well after 3pm so all rooms should have been cleaned and ready to go by this point. However we checked in and went to our room to find it had not in fact been cleaned. Bed unmade and wet towels thrown onto bed as if someone had just left the room. We went back down to reception to have the receptionist question what we was saying and wanted to be shown before changing our room. We then changed room which was the furthest room away from the reception and along 3 different corridors and upstairs. Where the was no bath and no cot had been out in for our 5 month old. However we did take our own cot incase she didn’t settle too well. So wasn’t too much of an issue. However what was was the fact that this hotel doesn’t have a lift and you can imagine the amount of belongs with had with a 5 month old. When we went into the room the mugs were heavily tea stained and the cups were stuck to the tray and looked like they hadn’t been cleaned in months. The was mould around the shower (this was one of there newer rooms). Mould on the ceiling in bathroom and around window. We understand it’s a budget hotel but you’d at least expect to have a clean room and a room that you’ve paid for. We did check out early as we just couldn’t do another night here.

Nice hotel in a well placed location if you want to be close to market Harborough but not in the centre. Easy access for Oadby and on into Leicester city centre.

Often travel with my partner on a business trips and have not always had the best experience with Premier Inn, but the Market Harborough hotel proved to be the exception to the rule. Everyone was friendly, helpful and cheerful. Food was very good and it was a surprise to find we had waitress service for our cooked breakfast! Wouldn't hesitate to recommend.

Had a brilliant stay at the weekend. Reception staff were extremely friendly and helpful. Clean and quiet. Our breakfast server let this stay down. The opposite of the reception staff. Felt very much like we were a hassle just even being there. No smile on servers face not even a hello. A couple of wrong orders were given too and after we mentioned it was incorrect she looked as if we put salt in her tea! Overall I would stay again even after this interaction. Just felt highly let down after other staff were amazing.

Nice clean hotel and great choice and service for breakfast which included a hot choice with the continental . Tip postcode for satnav doesn't take you there exactly its on the services next to macdonalds.

We knew what to expect with a stay at a Premier Inn, but all the staff were so friendly and made our trip much more enjoyable. Any 'upselling' (e.g. sides, dessert) was done subtly and appropriately. We were made to feel really welcome. The room was clean and we slept very well. Highly recommended!

The staff at the hotel and restaurant were very welcoming and pleasant, especially Kerry in the restaurant when we had breakfast. Facilities were excellent and breakfast was brilliant, a wide variety of options for both children and adults. Would highly recommend staying at this Premier Inn.

Very clean room, friendly courteous staff. Restaurant not so good, officious staff with overbearing and unbending attitude. They ne ed to go in a customer services course, or be paid more, or have extra help. Pity because they let down an otherwise excellent hotel

I have stayed in Premier Inns for business for several years and know exactly what to expect, a clean room with comfortable bed and great bath and shower, currently staying at Market Harboro, Bev the receptionist is always a cheerful person who goes out of her way to help you, feels more like I am going home than into a hotel, the staff in the restaurant are also very helpful and polite. Makes staying away from home a stress less experience, thank you to Bev and the team.