Hotel berhampiran Demijohn, Edinburgh

The location is good and the room is reasonably sized but the design of the room is not to my liking. The toilet is completely separated from the rest of the washroom which has happened before but the toilet room does not have a hand basin to wash your hands and the two areas are inconveniently located so it could be a problem stumbling at night. The room was clean when we checked in but our room was cleaned the next day except for the washroom for some reason. Reported to front desk but no explanation really. Saw a fan in the closet so the hotel may not have A/C whinch happens in hotels in Europe sometimes. Check that if you are coming in the summer.

I was amazed by how good this hotel was. A very modern room with a comfortable bed. Also, good service, top location and overall very clean. Would recommend it to anyone that is looking for a place to stay while visiting the city of Edinburgh.

walking distance to Royal mile edinburgh castle and shops. Car park small area have to prebook. Entrance to car park impossible to locate unless directed by reception staff. Apartment very nice spacious fully equipped with air temperature regulation in every room. Toiletries hairdryer iron with board supplied. no hesitation to book again especially for longer stay

Great customer service. We arrived earlier than expected and were offered a room that was already available and some welcome drinks too. Staff were very attentive and helpful and room was clean and spacious. Bed was so comfortable and it was handy having parking on-site too. Only downside was the poor water pressure in the shower but I suspect this was due to us being on the fourth floor.

Visiting Edinburgh Castle of Light, I decided to stay overnight. Room (15) had everything needed; a comfortable bed, hot shower, a hospitality tray and clean towels. I will definitely stay here again.

An amazing location and friendly staffs. They are prompt to assist and request. It is top notch. I will definitely come back.

We enjoyed our stay and loved the breakfast as well. The only issue we faced is with the hairdryer. There was no hairdryer in the room on day 1. We requested at reception to make one available while we were going out. Finally we got one but it was faulty and didn't work. Also, tv was functioning a bit weird. There was a lot of lag when operated with remote. There was no way to find out what show you are watching as the only thing that was displayed was channel's name. Not a big deal but it gets annoying when you are watching TV for a couple of hours. Other than that, room was comfortable and had everything we needed. Cleanliness was adequate and we got fresh towels every day.

The overall experience was alright but not highly satisfied. I chose the hotel because we hope to stay in the Mansion with long history and heritage that hopefully make our family journey more enjoyable. Before we go, I searched for the comment on websites and found some travellers give bad comments e.g. small bathroom with mold, dusty table and floor mat, etc. Thanks for providing these honest comment so I reduce my own expectation a little bit. When we enter the hotel room, warm welcome received from hotel staff. We arrived at 15pm and thought we can have some teatime in the hotel but sadly we were told teatime must be book 24hrs in advance. They can serve us scones and tea instead. Then we went to our the double bed room 14sq.m one and it does look small, especially the toilet is small like a hostel or affordable stay instead of a hotel room charging gbp170 a night which we have expected it should be more than that. The sink was so small, have to wash hands really carefully otherwise water will be spitted everywhere. The tea corner, the alarm, the window were dusty, The cup and spoon were not clean properly. Despite all these, The bed was fine and comfy. The hotel building itself is historical and beautiful, with multiple dining rooms serving lunch, tea, dinner. Bar service serving drinks, large library, board games available for kids, very spacious greenfield and beautiful rose garden. Morning breakfast 8-10am is a self-service one and the food were hot and fresh. In overall, the beautiful nature surrounded and the historical building itself make the whole experience happy, but the hotel service and hygiene level do recommend for improvement.

Quarto limpo, grande, confortável. O staff super simpático! Jantàmos no restaurante do hotel e a comida foi excelente, os cocktails são muito bons!!! Pequeno almoço variado.

It’s a very nice hotel as an IHG group hotel you can be assured about quality . Staff is real nice and friendly . When I arrived I was given a twin room while I booked a double . Not their fault but the partner of trip . Com. No other double available so I asked them to put two single bed together so I won’t fall off at night . Lol. They were dead nice and did it for me. Nice environment not far from the nearby train station. Will defo go back there to stay