Hotel berhampiran The Museum of Edinburgh, Edinburgh

Location is good. Walking distance to high street, Royal Miles and many attractions. Super convenient. I can also prepare breakfast in the kitchen which save some money. The private room I booked is very small but clean and no complaints with the cost. The staffs are helpful and I will definitely consider to stay in the future visit to Edinburgh.

House Keeper Maya is very helpful and friendly. She greeted us with smile while meeting her up at the corridor and she offer if we wanted to refresh our room and she did a fantastic service she cleaned and tidy up our room nicely, very organized. She’s amazing!!!

The location is good and the room is reasonably sized but the design of the room is not to my liking. The toilet is completely separated from the rest of the washroom which has happened before but the toilet room does not have a hand basin to wash your hands and the two areas are inconveniently located so it could be a problem stumbling at night. The room was clean when we checked in but our room was cleaned the next day except for the washroom for some reason. Reported to front desk but no explanation really. Saw a fan in the closet so the hotel may not have A/C whinch happens in hotels in Europe sometimes. Check that if you are coming in the summer.

This hotel was just perfect for me. Spacious and well organised rooms with plenty of drawers to put your stuff. The only minus is that there is a narrow passage between the wall and a king-size bed, but at the same time you have a separate section in the room with a big desk, a big drawer and a cozy armchair. Everything neat and clean. Breakfast was delicious and served in style. You order by menu. All the staff was super nice. Many thanks to them for creating such a hospitable environment!

Visiting Edinburgh Castle of Light, I decided to stay overnight. Room (15) had everything needed; a comfortable bed, hot shower, a hospitality tray and clean towels. I will definitely stay here again.

Great customer service. We arrived earlier than expected and were offered a room that was already available and some welcome drinks too. Staff were very attentive and helpful and room was clean and spacious. Bed was so comfortable and it was handy having parking on-site too. Only downside was the poor water pressure in the shower but I suspect this was due to us being on the fourth floor.

This was our second visit and loved it again. Loads of space, beautiful pool and big windows for our toddler to watch the trains/ trams from. Food is pricy but options are available around the hotel.

Marriot Edinburgh West is truly a beauty to behold,right from the surroundings, entrance, receptionist, waiting area to the elevators, and most importantly, the glass view from the room where you get to see a large view of the area,it's just like in the movies,certainly a must visit next time. The only snag is the shower,it's not really enjoyable,that should be handled please. Outside that it's a lovely hotel and a home away from home,considered a get away spot

The overall experience was alright but not highly satisfied. I chose the hotel because we hope to stay in the Mansion with long history and heritage that hopefully make our family journey more enjoyable. Before we go, I searched for the comment on websites and found some travellers give bad comments e.g. small bathroom with mold, dusty table and floor mat, etc. Thanks for providing these honest comment so I reduce my own expectation a little bit. When we enter the hotel room, warm welcome received from hotel staff. We arrived at 15pm and thought we can have some teatime in the hotel but sadly we were told teatime must be book 24hrs in advance. They can serve us scones and tea instead. Then we went to our the double bed room 14sq.m one and it does look small, especially the toilet is small like a hostel or affordable stay instead of a hotel room charging gbp170 a night which we have expected it should be more than that. The sink was so small, have to wash hands really carefully otherwise water will be spitted everywhere. The tea corner, the alarm, the window were dusty, The cup and spoon were not clean properly. Despite all these, The bed was fine and comfy. The hotel building itself is historical and beautiful, with multiple dining rooms serving lunch, tea, dinner. Bar service serving drinks, large library, board games available for kids, very spacious greenfield and beautiful rose garden. Morning breakfast 8-10am is a self-service one and the food were hot and fresh. In overall, the beautiful nature surrounded and the historical building itself make the whole experience happy, but the hotel service and hygiene level do recommend for improvement.

It’s a very nice hotel as an IHG group hotel you can be assured about quality . Staff is real nice and friendly . When I arrived I was given a twin room while I booked a double . Not their fault but the partner of trip . Com. No other double available so I asked them to put two single bed together so I won’t fall off at night . Lol. They were dead nice and did it for me. Nice environment not far from the nearby train station. Will defo go back there to stay