Hotel berhampiran Waitrose & Partners, Edinburgh

The location is good and the room is reasonably sized but the design of the room is not to my liking. The toilet is completely separated from the rest of the washroom which has happened before but the toilet room does not have a hand basin to wash your hands and the two areas are inconveniently located so it could be a problem stumbling at night. The room was clean when we checked in but our room was cleaned the next day except for the washroom for some reason. Reported to front desk but no explanation really. Saw a fan in the closet so the hotel may not have A/C whinch happens in hotels in Europe sometimes. Check that if you are coming in the summer.

Great customer service. We arrived earlier than expected and were offered a room that was already available and some welcome drinks too. Staff were very attentive and helpful and room was clean and spacious. Bed was so comfortable and it was handy having parking on-site too. Only downside was the poor water pressure in the shower but I suspect this was due to us being on the fourth floor.

Location is good. Walking distance to high street, Royal Miles and many attractions. Super convenient. I can also prepare breakfast in the kitchen which save some money. The private room I booked is very small but clean and no complaints with the cost. The staffs are helpful and I will definitely consider to stay in the future visit to Edinburgh.

Stayed overnight at the Leonardo Hotel as we were hosting friends visiting from Pensilvania USA and all I can say is it was outstanding! From check in, special mention to Steve the Concierge (who diligently stored our bags and offered advice) to the welcome complimentary glass of Prosecco all of the staff were tentative and exceptionally friendly! The rooms were clean and comfortable and the restaurant for breakfast outstanding. All in all fantastic value for money and we would definitely recommend it!

walking distance to Royal mile edinburgh castle and shops. Car park small area have to prebook. Entrance to car park impossible to locate unless directed by reception staff. Apartment very nice spacious fully equipped with air temperature regulation in every room. Toiletries hairdryer iron with board supplied. no hesitation to book again especially for longer stay

Visiting Edinburgh Castle of Light, I decided to stay overnight. Room (15) had everything needed; a comfortable bed, hot shower, a hospitality tray and clean towels. I will definitely stay here again.

Good service staff, value for money as the hotel has full facilities like steam bath , sauna , indoor swimming and even gym rooms. That’s make our stay fruitful. Although the location a bit far from city centre but still easy to get into bus and tram to city.

An amazing location and friendly staffs. They are prompt to assist and request. It is top notch. I will definitely come back.

The overall experience was alright but not highly satisfied. I chose the hotel because we hope to stay in the Mansion with long history and heritage that hopefully make our family journey more enjoyable. Before we go, I searched for the comment on websites and found some travellers give bad comments e.g. small bathroom with mold, dusty table and floor mat, etc. Thanks for providing these honest comment so I reduce my own expectation a little bit. When we enter the hotel room, warm welcome received from hotel staff. We arrived at 15pm and thought we can have some teatime in the hotel but sadly we were told teatime must be book 24hrs in advance. They can serve us scones and tea instead. Then we went to our the double bed room 14sq.m one and it does look small, especially the toilet is small like a hostel or affordable stay instead of a hotel room charging gbp170 a night which we have expected it should be more than that. The sink was so small, have to wash hands really carefully otherwise water will be spitted everywhere. The tea corner, the alarm, the window were dusty, The cup and spoon were not clean properly. Despite all these, The bed was fine and comfy. The hotel building itself is historical and beautiful, with multiple dining rooms serving lunch, tea, dinner. Bar service serving drinks, large library, board games available for kids, very spacious greenfield and beautiful rose garden. Morning breakfast 8-10am is a self-service one and the food were hot and fresh. In overall, the beautiful nature surrounded and the historical building itself make the whole experience happy, but the hotel service and hygiene level do recommend for improvement.

Quarto limpo, grande, confortável. O staff super simpático! Jantàmos no restaurante do hotel e a comida foi excelente, os cocktails são muito bons!!! Pequeno almoço variado.