Hotel berhampiran Empire Park, Edmonton

Super clean and organized. The bed is comfy, and breakfast is well served. Staff friendly, and the hotel is well located, in the street (Whyte Ave) with lots of restaurants and shops. Near the University of Alberta a few blocks distance if you are planning to attend an event at the UofA.

One of the best hotel around downtown area! Staffs are very friendly and helpful whenever needed.

It has been a few years since I last stayed at this hotel. I was greeted at reception by Chris who was very friendly and efficient. Chris is a great ambassador for the hotel and makes you feel welcome. He thanked me for choosing the hotel and being a Titanium Bonvoy member. I did receive the expected amenities for my stay. Parking is very easy with the West parkade adjoining the hotel. I chose this hotel due to a meeting close by and then a second night being close to enjoy an Oilers game at Rogers Place. I enjoyed breakfast at District 102 Restaurant which is part of the hotel on 3rd floor (separate review). I was upgraded to a very nice suite which overlooks the City Centre Mall. Beds are very comfortable, work area is very good and chairs are very welcoming. Room and bathroom were very clean. Housekeeping staff are also very friendly and greeted me in the mornings (stayed two nights). This hotel is ideal for venues in the downtown area. Access is easy and a very welcoming and inviting staff. I look forward to returning soon.

Well, the valet & front desk staff were cordial, the room was quite small with a weird sliding window between the sink & the bed, the special big ice they encourage you to order doesn't fit in any of the glasses provided in the room...the room service was hit & miss...the workout area was absolutely AMAZING though...world class... The lobby bar is quite crafty/cold in winter...almost everyone had their coats on...the bartender was excellent! All in all not good value for your dollar...

Seemed under staffed. Long wait times. Took 40 minutes waiting in line to check in. Long wait times with the servers were delivering room service while waiting on tables too. Our room was missing coffee items.

This Inn is located very near West Edmonton Mall, with 5 mins drive. This is a no-frill inn, with all you need. However, keep in mind it is really easy to hear somone talking in the corridor, so please the voice down to ensure everyone has a pleasant stay.

Excellent service lors de notre séjour! Chambre conforme à la description, matelas confortables, tout était propre. Petit-déjeuner compris et varié (repas chaud) avec un personnel très sympathique et surtout très attentionné! Stationnement facile, près de tout. Vraiment, difficile d’avoir mieux à ce prix!

This property is very well managed with a high attention to detail by the manager. The staff is very friendly and remember you from previous visits. Breakfast area is large with a large array of breakfast items. Staff is attentive! Rooms are clean, spacious, well appointed. There is lots of restaurants and shopping close by. I will be rebooking at the Quality Inn Edmonton West on my next visit.

I had an amazing stay at the Super 8. Sandy is amazing if you’re checking in with her, and the lady in the pub has fantastic service skills. I wish I had of caught her name. She’s fantastic and very attentive. My only complaint is after I left the hotel. I had accidentally left my single use contact lenses in my room. I obviously didn’t realize this until I was getting ready the next morning. I phoned the Super 8 to see if I had accidentally left them….and honestly had to really push for them to look in the lost and found. Thankfully, they found them. I had an emergency pair in my purse “just in case”, but had I have not had the emergency pair, I would have been unable to drive or even see 2 feet in front of me. When I picked them up, they clearly had my old room number and date attached to the “lost item”. I really would have appreciated a two minute phone call or text message to let me know that I had left something behind. Luckily, I was still in the area to be able to pick them up. When I expressed my disappointment to the front desk about the lack of contact, a manager (I think) was there to immediately jump on me to let me know that it was my fault for leaving something behind. I completely and fully understand that it was my mistake that I left something behind, however it would have taken a two minute call to let me know and I would have immediately turned around to pick them up. My recommendation would be to simply just let guests know if they leave something substantial behind. Many of your guests are travelling and are unable to drive back to pick things up when they realize something is missing. Small things make a big difference in the service industry. :) Regardless, I’ll be back! It’s one of my faves in Sherwood Park.