Hotel Edmonton dengan Kolam Renang

The staff friendly and and accessible place

Everything is good! Even the restaurant food is good. Will book again.

I'm generally a fan of Westin Hotels, but this one felt drab and not very polished. I must say that the staff overall was best, I found it difficult to fault them. The breakfast in the restaurant was great which was provided since I'm Bonvoy Plat elite. My room was also quiet and fairly spacious. The guestroom was clean enough but you can only do so much when everything is old. Now for the bad, everything is dated and is due for a remodel, I was upgraded to a deluxe room, other than being slightly larger, I did not see or experience the deluxe part. The bathroom is very small and again outdated. The climate system in the hotel is ancient and had trouble cooling the room. Waiting times for elevators were long, a hotel this large with 20 or so floors should have more than 3 elevators; 4 would be ideal. The hotel is not a complete disaster, but I would try the newer JW Marriott or the Delta Hotel next time. One word; Average.

I wanted to commend the staff at the Aurora Lounge for their amazing service and hospitality. Jenny and Holly were very welcoming and provided the best service that Marriott properties are know for. Holly is a great addition to the team and provides great service with an amazing attitude. I really enjoyed the welcome back provided by the staff after a long travel day. The staff work well as a team to provide a great dining experience at the Aurora Lounge and I look forward to my return. I always look forward to my stay at The Delta Edmonton South property while in Edmonton. And the staff are a big part of that experience. It is great to be back travelling for work and reconnecting with your property and staff.

Coffee machine didn’t work. Bathroom fan didn’t work. Hold on wall and ceiling lights didn’t work. Towels frayed

Place was reasonably clean, amenities are ok and breakfast is good. However they are understaffed at night, making check-ins a long process. There's only one attendant and when I arrived there are at least 8 people In the line. No bottled water or sandals.

This hotel has a modern exterior, interior is unfortunately in the typical brown colored style of the older Holiday Inn Express hotels. The room itself was quite large, and had a private balcony. Breakfast is a downside of the hotel, I would recommend to have breakfast elsewhere. The people at the reception where very friendly and helpful. The room was clean and functional and had a good workspace. WIFI speed is variable, but in general OK. A downside is the locaton, which is a block away from Jasper Avenue and it feels a bit uncomfortable to walk in less busy streets in this area when the streets are dark...

February 2023 Stayed two nights on a weekend with two children. We had a room on the top floor with two queen beds. The room seemed small compared to other hotels in Edmonton I have stayed at recently. The frame on the bed stuck out past the mattress and we bumped our knees againsts it several times when walking by. The elevators made me feel uneasy, as you stepped in they had a small bounce to them. I did not like riding in them at all and there was a sign in them warning not to jump because it could disrupt them, well we certainly did not jump and just stepping in to them caused the bounce. The pool is open until 11pm which is nice, we waited until around 10:30pm each night to enjoy the last half hour when it wasn't full of screaming kids. Pool noise is understandable but the way kids were allowed to scream and holler was enough to make my own kids not want to be in there. By the looks of it there were a few sports teams staying at this time making the pool area busy with kids. We opted to pay the extra during booking to have breakfast included. It was good and quite a bit of made to order items along with cold cereals, fruit, juice ect. There is an area in the lobby that has free coffee to go as well. Breakfast hours on the weekend were 7-11, we had an event that we had to leave early for which rushed breakfast a bit. Weekdays it starts at 6am and I wish that it would have started at that time on the weekend as well. There was some confusion over whether or not my 15 old had her breakfast included with my booking, the person working in that area said it was included for kids 12 and under and I would have to pay extra because she was over 12. I told her I booked it and paid for it in my booking which showed 18+ being an adult on the website and added my 2 kids to my booking with the breakfast and it showed in the booking that breakfast was included for each adult and child. She spoke to the front desk and said it was ok after talking to them, but why I would even have to go through that process to begin with was very embarrassing and frustrating when we were already on a time crunch. There was plenty of parking in the lot. Located within about 10 minutes or less to West Edmonton Mall and several restaraunts nearby. The hotel was clean, the staff were friendly but nothing about it gave me that wow feeling or like I would want to return and I spend many weekends in Edmonton for my childs events.

Very very friendly staff right from check in to housekeeping, we had a great experience and will recommend + stay at this location as often as possible. Thanks for making us feel at home. We always try to stay at Hilton locations anywhere we go for this reason. This was the first wtime we stayed at a Home 2, and do not regret it

Well, the valet & front desk staff were cordial, the room was quite small with a weird sliding window between the sink & the bed, the special big ice they encourage you to order doesn't fit in any of the glasses provided in the room...the room service was hit & miss...the workout area was absolutely AMAZING though...world class... The lobby bar is quite crafty/cold in winter...almost everyone had their coats on...the bartender was excellent! All in all not good value for your dollar...