Hotel Edmonton dengan Gim

It is so comfortable and clean, the ambiance was so perfect and quiet.

The hotel is quite new and room is big and clean. Staff is not very helpful or proactive although they are courteous. They did not proactively sent someone to make the sofa bed at night but rather ask me to do it myself. The body wash was not refilled and I have to use shampoo to take bath.

The hotel is ideally located to locations for downtown Edmonton and West Edmonton. The breakfast choice is very good for this standard of hotel. The rooms are spacious and general facilities are good such as gym and pool. There is no bar or food lounge but there are lots of restaurants nearby. What lets it down is that it is quite dated and looking a little wornout/tired. To some degree it is starting to look more Motel than Hotel and impressions are really important. In my view the rooms are in need of a modern renovation. Despite that I would stay again. I dont think it deserves the rating that it has on Trip.com and would put it at 7.5/10.

Pros: EV Charging: Great to find third-party L2 chargers on-site ($2/hr, added about 40km range per hour). Very convenient for EV owners. Cleanliness: The main room area was generally clean and well-maintained. Cons: Housekeeping Fail: When preparing the sofa bed, I found the provided bedsheet had a massive hole right in the middle. I tried calling guest services multiple times but no one answered. I eventually had to hunt down a housekeeping staff member in the hallway to get a fresh sheet. Breakfast Frustration: My booking clearly included breakfast for myself and my two children. However, the restaurant staff insisted it was only for two people and made me go to the front desk to resolve it myself. It was an awkward and unnecessary hassle during a family trip. Tipping Pressure: After the breakfast confusion and mediocre food quality, being presented with a $0 receipt that explicitly prompts for tips felt like a cash grab. Verdict: While the hardware (charging, cleanliness) is decent, the service and communication between the front desk and the restaurant need major improvement. I shouldn't have to ”prove” my booking status or chase staff for basic linens.

We stayed here on Christmas Eve and had a really pleasant experience. The room was clean, cozy, and surprisingly quiet given the location. The environment felt safe and well-kept, and everything—from the lobby to the hallways—was tidy and comfortable. The staff were friendly and helpful throughout our stay. Overall, a great place for a simple, comfortable night. Would happily come back.

Front desk were kind enough to loan me an iphone charger while I was there which was very much appreciated. The room was comfortable, nice view. I don't normally stay in the hilton hotels so I'm not a member of their little club that gives you access to ”basic” wifi, and I just don't like dishing out all my details so without much of a phone charge to tether off, I resigned myself to reading a book on an evening.

Staff are friendly and the location is good! I brought my little dog with me, so I love the room without carpet! The room was big and with free breakfast. For the amenities, they only provided shampoo and conditioner, but no shower gel. And if the hotel can be equipped with a microwave instead of sharing one ok the ground floor, that would be great!

I am satisfied with the cleaness comparing with the hotel I stayed in Calgary, although it is only 2- star hotel. The front desk is friendly and gave my children toys to play when we checked in.

Better than expected, as I had mainhall ground floor room that was refreshed. Laminate flooring & fresh paint, no holes or scratches. Neighbors were quiet, for the most part, didn't wake me up. Figuring out the ac/heat took 2days. Altho there were no stairs, the narrow main door proved to be a struggle. This resulted in a shoulder injury, so i won't be a repeat guest. The front staff are nice, as reported.

The room key always has trouble opening the door, even we didn’t put the key close to the credit card Don’t know why the day before check out, no cleaning service in the room we booked for 2nd floor, cause we check in late, they gave us the main floor that room was terrible until we complained & changed to the 4th floor, the room way better than main floor