Hotel berhampiran St. Margaret＇s Anglican Church, Edmonton

Place was reasonably clean, amenities are ok and breakfast is good. However they are understaffed at night, making check-ins a long process. There's only one attendant and when I arrived there are at least 8 people In the line. No bottled water or sandals.

Good location near massage and restaurants around but the breakfast was not so good and even service at reception was not very welcoming

One of the best hotel around downtown area! Staffs are very friendly and helpful whenever needed.

Clean, good downtown location, parking is paid which would be nicer if it was free but only 10 dollars a night so not bad

It has been a few years since I last stayed at this hotel. I was greeted at reception by Chris who was very friendly and efficient. Chris is a great ambassador for the hotel and makes you feel welcome. He thanked me for choosing the hotel and being a Titanium Bonvoy member. I did receive the expected amenities for my stay. Parking is very easy with the West parkade adjoining the hotel. I chose this hotel due to a meeting close by and then a second night being close to enjoy an Oilers game at Rogers Place. I enjoyed breakfast at District 102 Restaurant which is part of the hotel on 3rd floor (separate review). I was upgraded to a very nice suite which overlooks the City Centre Mall. Beds are very comfortable, work area is very good and chairs are very welcoming. Room and bathroom were very clean. Housekeeping staff are also very friendly and greeted me in the mornings (stayed two nights). This hotel is ideal for venues in the downtown area. Access is easy and a very welcoming and inviting staff. I look forward to returning soon.

Seemed under staffed. Long wait times. Took 40 minutes waiting in line to check in. Long wait times with the servers were delivering room service while waiting on tables too. Our room was missing coffee items.

Excellent service lors de notre séjour! Chambre conforme à la description, matelas confortables, tout était propre. Petit-déjeuner compris et varié (repas chaud) avec un personnel très sympathique et surtout très attentionné! Stationnement facile, près de tout. Vraiment, difficile d’avoir mieux à ce prix!

This property is very well managed with a high attention to detail by the manager. The staff is very friendly and remember you from previous visits. Breakfast area is large with a large array of breakfast items. Staff is attentive! Rooms are clean, spacious, well appointed. There is lots of restaurants and shopping close by. I will be rebooking at the Quality Inn Edmonton West on my next visit.

I had an amazing stay at the Super 8. Sandy is amazing if you’re checking in with her, and the lady in the pub has fantastic service skills. I wish I had of caught her name. She’s fantastic and very attentive. My only complaint is after I left the hotel. I had accidentally left my single use contact lenses in my room. I obviously didn’t realize this until I was getting ready the next morning. I phoned the Super 8 to see if I had accidentally left them….and honestly had to really push for them to look in the lost and found. Thankfully, they found them. I had an emergency pair in my purse “just in case”, but had I have not had the emergency pair, I would have been unable to drive or even see 2 feet in front of me. When I picked them up, they clearly had my old room number and date attached to the “lost item”. I really would have appreciated a two minute phone call or text message to let me know that I had left something behind. Luckily, I was still in the area to be able to pick them up. When I expressed my disappointment to the front desk about the lack of contact, a manager (I think) was there to immediately jump on me to let me know that it was my fault for leaving something behind. I completely and fully understand that it was my mistake that I left something behind, however it would have taken a two minute call to let me know and I would have immediately turned around to pick them up. My recommendation would be to simply just let guests know if they leave something substantial behind. Many of your guests are travelling and are unable to drive back to pick things up when they realize something is missing. Small things make a big difference in the service industry. :) Regardless, I’ll be back! It’s one of my faves in Sherwood Park.

Tub is built for small people, bathroom vanity for giants. The tub is pint-sized, about a foot high. I’m five feet tall and just fit. Tried to make the most of what amounted to soaking in a puddle, but couldn’t even do that as the plug wouldn’t hold water. Asked at the front desk right away about a room with an adult sized tub and was told all rooms were the same. Staff acted like they could care less. Bathroom vanity counter was higher than normal, by quite a bit, so even washing my face was a challenge, again, from a five-footer. The bathroom mirror was mounted another foot above that, so I was glad to see a wall mirror by the window which I was able to use for makeup application. The next day tried the shower which wasn’t much better, very low water pressure. I’m guessing this is an older hotel that was somewhat updated. The room was clean and comfortable. Breakfast was okay. Air con worked well. I like to be a bit pampered when staying at a hotel, and this was not that. At the very least, a nice soak at the end of the day isn’t too much to ask. Won’t be back. Too much money for a low end hotel.