Pengguna Tetamu
29 Oktober 2023
Rooms: bad smell; there is a pungent smell of some chemical that will not go away even with all widows closed. Furniture is dated, shows a lot of tear and wear. Bathroom facilities seem +20 years old. If you take the apartment hoping for someone to sleep on the extensible sofa, just be informed that the matters is so bad, one cannot sleep on it. Breakfast: sub par, low quality food. Staff very rude. If it is 10 minutes past the breakfast closing time they will take unfinished food from in front of you while eating and ask you to leave. I was also told to not scroll on my mobile and eat faster…. Check-in very slow, their system kept on crashing, had to restart all over. It took 30 mins to check in although we were the only clients at the time. No complaint gets addressed. Very rude and untrained staff.
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