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Terokai Ulasan Tetamu Hotel di Ehlanzeni

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Kruger Riverside Lodge - No Load-Shedding
4.6/539 Ulasan
We had a TERRIBLE experience in this place, that we want to share with everyone. The first day we arrived we booked a safari through the hotel, which did not meet the specified schedules and returned us more than two hours earlier than proposed. The guide never told us why, we understand that it was a quiet day and there were not many animals but that is no reason to return abruptly despite having paid for a full day safari until the afternoon. We politely mentioned this to a lady at the hotel since they managed our tour. Suddenly a man who claimed to be the administrator appeared and told us that if we were not happy with his services to leave. We were shocked, at first we didn't understand. The man named started yelling, apparently he has an anger problem, and literally kicked us out from the hotel. We had paid a very high fee to the same lodge to take us to our next accommodation and the man was the only one who could take us. He grabbed our suitcases and started putting them in the car while he told me that he was stealing coffee from the hotel because he opened my things and saw that I had coffee bags (of course wasn’t the case, that was my coffee). Between screams and disrespect, the lady who also worked at the hotel tried to calm him down (she understood the terrible situation) to which he continued to act violently. We were scared and just wanted to leave. She offered to take us in her car but since there wasn't room for everyone, some of us had to go with the man. We were very afraid on the way, the man crashed into some signs of the new lodge we arrived at. then he opened the door and began to say that he did not want to see us again and that we should leave, that we were not welcome. Really, words are not enough to describe how horrible it was to go through those moments. I have some videos in addition to the photos (tripadvisor won't let me post videos). but there is nothing that can reflect what we feel at that moment. I understand that there can be a misunderstanding anywhere (even when we were right about the tour) but what happened next is something that neither in the most luxurious nor in the cheapest hotel can happen. It was an attack, a lack of respect and an aggression on us, guests and clients. The worst thing is that the hotel denies everything so as not to have any ”bad” comments on networks and in their official response through Facebook they only say we had problems with our transportation and tour guide and that it ”has nothing to do with the accomodation” . It is totally false. Our complaint is against Kruger Riverside Lodge, because it was its administrator who attacked us for no reason. We have already made our complaints with booking and in many places but the man who attacked us always responds with lies and diverting attention to events that never occurred. The truth is only one, they literally kicked us out of the place without caring about anything and treated us in the worst way. Please never go to this place
Kruger Shalati - Train on the Bridge & Garden Suites
4.7/556 Ulasan
What a spectacular place!!! Visited with my friend for a few days. It was her first time in South Africa. Experience left such a beautiful impression of our beautiful country and its people❤️❤️❤️ The place and staff were AMAZING!!! So friendly, helpful, cheerful - always a pleasure to be around. The food and drinks provided were delicious and spectacular. Our room was always clean, made up and fully stocked with drinks and snacks. The game drives were informative and spectacular - phenomenal drivers. Transportation from and to the airport was timely and fantastic! Definitely recommend staying here!!! Special thanks to Victor, Benedict, Reyneke*, Sam, Jane, Hamilton, Imagine, Marita, S’fiso, and the list goes on😁😁😁 My friends and I are already planning our next visit back!!!
Motswari Private Game Reserve by Newmark
4.8/553 Ulasan
We stayed at Motswari for 4 nights and it was the most incredible experience of our lives. Going to start of with the facilities themselves, Our room was perfect, exactly as described with a bath and shower, a patio overlooking the riverbed, it was absolutely spotless and I was worried about bugs being in the bush but there was none that got into our room. The common area was nice and relaxed and same with the pool with animals coming in and out it was incredible. The onsite shop was full of cute souvenirs and clothes and local art. The chefs and kitchen staff did an impeccable job for every single meal! There was so many options and possibilities of trying new things. The rusks served every morning before drives were so good I had to pick some up before we left SA The main call out of the people of motswari, the staff working in all areas from bar to restaurant, to facilities and reception, you feel like you are joining a family and they also treat their guests as family. Special call out to Prince and Jan who make the atmosphere so fun! Tamara at the reception is so lovely and caring. We were due to stay in the giraffes nest but storms made this impossible and absolutely everyone who knew we were due to stay here made an effort to ensure we made it back safely- big shout of to Gideon who drove us back! Lastly and the most important is a big big big thank you to our tracker Difference and our guide Joshua. They made our experience unforgettable. We got to see the magic of the big 5 in 24hr, and as the guys said the magnificent 7 as we were lucky to see cheetahs and wild dogs. This was amazing but the experience itself from Joshua and Difference, the knowledge they shared was incredible and we learned so much but also had so much fun and laughter and we will never forget this so a big big thank you to both of them, we will miss our sunset drinks and chats l! Hopefully we get to return one day but for anyone reading this do not hesitate and book it!
The Capital Mbombela
4.4/554 Ulasan
I'm happy with everything. I really enjoyed the warmth service rendered by Phetsile she was very lovely we are happy..I'd fully recommend this place and the service..the food was also amazing it was really nice to enjoy ......................
Angels View Hotel
4.4/510 Ulasan
During our tour through South Africa we stayed overnight in Angels View Hotel Graskop. Considering it was our honeymoon, and we want to make it an unforgettable trip. We booked an ”earth grotto king” room. Although this is the most expensive room in the hotel and the photos on the site look beautiful, the reality is different! The room was absolutely not clean and poorly cleaned. Dirt in the corners, under the bed, circles of glasses everywhere on the furniture, the terrace was full of cigarette butts, but the worst was the mold in the bathroom and shower. When I rubbed it with some toilet paper it partly went away so .... I don't think it is the intention that you pay so much money for a room and then have to clean it yourself or first remove mold with paper before it is clean enough to shower comfortably! There is also a beautiful fireplace in every room that apparently has not worked in any room for years.... Given all this, we immediately went to the reception and reported everything. We asked for a solution and if necessary our money back and a standard room as this could hardly be much worse and cost 2/3 less. Or if necessary to go to another hotel. The manager was called and she promised to forward it to her manager and to come back later and let us know. In the end we were simply fobbed off to avoid other guests in the hotel hearing about it and nothing was done about it. Also emails that were sent afterwards were not responded to or were fobbed off. In short: There are many, much better hotels in Graskop ( we also slept in other hotels in the area, which were much cheaper and much cleaner and better) So do yourself a favor and avoid this hotel! Very dirty, faded glory and especially if there is a problem you will not be helped Avoid!!!! To the hotel: Please do not respond below or say that you find this very regrettable, that they will ensure that this does not happen again in the future, etc.... Or write other excuses as a response or defense! I was immediately at the reception, spoke to the manager and sent several emails why no help was forthcoming. Please do not write such excuses below to mislead others who read this review. If you do this to other customers, it will have consequences. Customers deserve respect too!!!
Umbhaba Eco Lodge
4.2/537 Ulasan
The Lodge was arranged as part of a National Geographic tour. Our tour group stayed two nights as we spent time in Kruger National Park. This lodge was very nice, clean, well staffed, and convenient to access the Park. The restaurant and food were both excellent. One evening we had dinner at the outdoor event area under the stars which was a nice change. Rooms were spacious, with a deck overlooking a pond. I thoroughly enjoyed my stay and would return.

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Maklumat Perjalanan Tempatan

Harga TertinggiRM 6,543
Harga TerendahRM 168
Bilangan Ulasan3,732
Bilangan Hotel336
Harga Purata (Hari Bekerja)RM 1,013
Harga Purata (Hujung Minggu)RM 1,072