Bluesea Costa Verde

Ottimo hotel situato vicino la spiaggia e facile da raggiungere dall’aeroporto

We came as a group of 8 for my son's birthday (7 years old) . On attendance the room provided had cockroaches on the floor and inside the wardrobe space. When advising reception there was no apology just l've spoke to the supervisor and will change your room. The rooms are spacious but the bathrooms are not the cleanest. The all inclusive is not nice at all and the fact you have to pay a euro per person to have your unlimited soft drink and if you don’t give it back they keep it is ridiculous. The 3 drinks at dinner policy for just wine and beer... I think you need to review what all inclusive means as it wasn't great at all. To say the experience of the trip was ruined from the start I just feel like management should have reached out and seen if there was anything they could do.

I recently stayed at Bluesea Costa Verde in Majorca for a few days and felt compelled to share my experience, as it was far from satisfactory. Check-In and Initial Room Experience: Upon arrival, the check-in process was smooth and hassle-free. However, the room assigned to me on the ground floor was a complete disaster. The room was dirty and dusty, with hair from a previous guest still on the wall, and the towels were filthy. The windows faced the pool area, offering no privacy as anyone passing by could see in. Being a solo female traveler, this made me feel very uncomfortable. Room Change and Overall Cleanliness: I requested a room change and was offered a room on the first floor. Unfortunately, this room was even worse – smaller and without a terrace. I declined and ended up staying in the original room. The windows had basic security closures similar to those in a tool shed, adding to the poor standard. It wasn't until the second day that I was moved to a different room, and from that point, my holiday began to improve somewhat. Hotel Condition: The hotel is very outdated, reminiscent of the 1980s. This wouldn't have been an issue if it had been clean, but the overall cleanliness was severely lacking. Despite the apparent efforts of the housekeeping staff, the dirt was evident everywhere. The public areas seemed cleaner at a glance, but I suspect there were still many shortcomings. I have attached only one picture with this review but if you decide anyway to stay in this hotel it’s your choice,for sure I have different standards of cleanliness. Service and Amenities: The receptionist was visibly irritated when I requested a room change. While I can accept a modest room decor, I cannot tolerate dirt, especially filthy towels. The food was just okay; I was not hungry, but the selection was limited. The all-inclusive option allowed for only three drinks during lunch and three during dinner, which wasn’t a problem for me but I found it ridiculous. Location and Surroundings: The location was decent, with a short walk to the beach. However, there weren't many attractions nearby, so I spent most of my time exploring and sunbathing. Other Guests: A note to fellow travelers – some guests were inconsiderate, slamming doors and being loud late at night. While this isn't the hotel's fault, it’s a reminder for people to be mindful of others who are there to relax and not party. Overall Impression: In summary, I do not recommend Bluesea Costa Verde. I definitely won’t be returning. The hotel falls within the 1-2 star range out of 5. Cleanliness and service need significant improvement. One additional point worth mentioning is the management's response to negative reviews. They always seem to defend the hotel's side rather than addressing the actual issues raised. Over the years, it’s clear that nothing has changed. Instead of just replying to reviews, it might be time for the management to take real action towards improving guest satisfaction.