Pengguna Tetamu
28 April 2023
First I have to say the hotel is well located. I also must say that the staff is quite polite but due to the management bad behavior that might affect the impression you can get from them. Just to say that this hotel are selling rooms with views that no longer exists. Due to the construction of another hotel just beside, Coral cliff doesn't have anymore rooms with sea view beside ONE double room in the top floor (see picture) this room have an amazing view but the window is so dirty that you may have to use some filters on your picture to make it look good. They gave us this room with a double bed but we refused because we were two male friends traveling together and we had specified that we wanted a twin room (two beds) when we made the booking. We booked a penthouse twin room with sea view and pay for it but they don't have it. All the other rooms DO NOT HAVE SEA VIEWS. Instead of a penthouse twin room with sea view, they gave us a standard room with a wall in front of the window (see picture). We ask for a refund since we had paid for a better room but they refused. The second night they told us they had another room with a view, we got a room with an old building facing our room. The management occulting that no longer have rooms with sea views and still selling it are not behaving correct and because of it I feel I have to warn other potential guests of their way of making business. Very BAD, stay away.
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