Stayed here for 10 days with a group of friends. Can honestly say this is the best hotel I have ever stayed at in terms of beauty, cleanliness and service. The grounds are stunning and we were greeted at reception by friendly helpful staff on arrival who gave us key info about the hotel. We were able to check in to one room early and then the rest of our luggage was stored whilst we relaxed by the pool. The staff then kindly came and informed us when our other room was ready. The rooms were spacious, comfortable, clean and modern with powerful showers and good air con. Our friends had a fantastic private terrace which was amazing. Only down side was no balcony in my room at all which made it a little tricky to dry off swimming costumes etc. Rooms could also do with a few more plug sockets and hangers. The rooms were cleaned each day by friendly staff. The pool area was peaceful, private and clean with a great pool bar. Plenty of shade and no morning rush for sun beds which was a huge bonus in the summer…even at midday we did not struggle to get a sunbed and there was no culture of saving beds. Pool towels were provided. One of the pool bar staff Giorgio was an absolute asset to this hotel - he was calm, professional, smiley and could not do more for us both in serving food and drinks to our sun beds but also helping to move sun loungers and parasols as requested. Nothing was too much for him and he really did go above and beyond. Breakfast each morning was fresh ans plentiful even close to the end of service, with eggs, bacon, pancakes, hot drinks and more brought on request. Plenty of choice from fruit, vegetables, meats and cheese, bread, pastries, croissants, cakes and yoghurts! You could also order food from the pool bar menu each afternoon and the food again was fresh and good value for money with big portions. The on site ‘Line’ restaurant was the poshest meal we have ever had with 7(!) courses and excellent service. However, it would be amazing if there was a cheaper more relaxed dining option for the evening particularly as the hotel has few dining options close by. There is a gorgeous bar on the terrace overlooking the hotel grounds serving drinks until midnight. Again worth a mention was the fantastic Marco, who made us feel incredibly welcome and again offered fantastic service with a smile and he really helped make our trip more enjoyable! Grazie Mille Marco! The main disadvantage of this hotel is the location with not much nearby. We did walk to a Pizzeria one evening which was 30 mins away on a few dodgy roads so would not generally recommend walking to places. However, there is a free shuttle bus to and from Ercolano station 5 times a day and then we easily managed to get trains to Torre del Greco, Naples and Sorrento. We missed the shuttle one day and the driver very kindly came back to get us to save the taxi fare…all staff went absolutely above and beyond! They also helped us organise taxis when needed. However these are
Bagus
90 Ulasan