Hotel Dengan Spa di Anhui, China

The room's location is great for catching sunrises and sunsets, though it's a bit far from the absolute best viewing spots. Room service was excellent, and the room was spotless. The breakfast was plentiful and delicious. In the evening, there was a delightful surprise performance showcasing traditional Chinese culture. Regarding the room price: considering factors like labor and logistical costs, it's acceptable, but I still found the in-hotel dining prices to be too high.

The hotel is in a great location, very quiet, with nice scenery and convenient transportation. The breakfast is rich and very good. Hanna, the assistant lobby manager, is very friendly and helpful. I am very satisfied with the room I was given. [Strong]

This stay was beyond my expectations! From the warm and professional reception at the front desk to the clean and cozy layout of the guest rooms, every detail makes people feel comfortable. The room is spacious and bright, the bedding is soft and skin-friendly, the bathroom equipment is brand new and fully functional, and even the corners are spotless. The breakfast is rich in variety, with a reasonable combination of Chinese and Western styles, and the hot food tastes fresh, which can fully meet the needs of different tastes. I especially want to praise the staff, whether it is helping to carry luggage or patiently answering surrounding travel guides, the service is considerate and efficient. The location is also great, with convenient transportation, and the surrounding business districts and attractions are close at hand. The price-performance ratio is super high, I will choose here next time I come, highly recommended! The front desk Tingting is very good👍

The location of the hotel is very good, ten minutes drive from the high-speed rail station, located in the local lively street Red Street, convenient for eating and drinking, and the red exhibition hall. The hotel's breakfast is rich in variety, and there are white fungus soup (in the thermos cup) in addition to the welcome fruit. I saw the waiter and knew why I put a thermos cup. I have never encountered such a caring service. It must be said that the gym, there are many equipment, red, not only convenient for fitness at any time, but also very suitable for taking pictures. Parking is free, but there is an elevator on the first floor that is not a parking lot.

A short night The hotel left a very deep impression on me The hotel as a whole looks like it has a strong cultural heritage The hotel facilities are not very new But all aspects are well maintained Especially the service attitude is very good Never humble The lobby assistant manager and Golden Key are very elegant The service is thoughtful Shoulder us with every request Took us to visit the guest room converted from his train compartment It has a strong sense of art I will come again next time I have the chance I will add that the breakfast service is also very good Replenished and closed in time The breakfast variety is also good and quite a lot In short It was very pleasant Thank you hotel service staff The whole service team is very good

Room: I stayed there many years ago. I was upgraded to a room after I checked in. It was very large and the decoration was great. I went there many years later. The hotel was seriously worn out. It was estimated that there was no spare time for maintenance and upgrades due to the large flow of customers. The soft furnishings on the wall were shaking and protruding after I checked in. The bathroom and entrance tiles were broken. I thought the floor was dirty and not cleaned, so I asked the front desk. The cleaning staff came and explained that it was because the tiles were falling off. After mopping twice, it was still the same. I applied for a room change and was told that the next door was worse. But the children were tired and hungry and needed to eat first, so I accepted it. As a result, when I came back to wash at night, the shower head in the shower room could not be fixed at all and fell down. It was broken and could not be used. I hit my foot. Fortunately, it was not serious. I went to the bathtub to wash, but there was no water at all. I was depressed. Finally, I used the shower head to brush my teeth in the shower room without a shower head and a small shower head. I found that there was only an empty shower cap in the box. There was nothing else. I called the front desk again and sent toiletries. This is really a bit speechless. This is the first time I have encountered such a situation when staying in a hotel. What is worth praising is the swimming pool🏊♀️The children like it But the kids and teachers who were in swimming class in the morning didn't care about the kids who were staying there. They splashed around in the water. The breakfast was very rich in variety, including drinks, pastries, etc. It felt much worse than the last time I stayed there. I don't believe that it's a little worse than Sheraton now. I still feel that I was quite satisfied with my first stay in Chuzhou. I was a little disappointed this time.

The environment is great, the rooms are spacious, the views are beautiful, and the breakfast spread is very rich. The staff are also very polite and friendly to guests. However: 1) There were children continuously screaming loudly in the gym, and no staff came to manage them. 2) The breakfast restaurant was very crowded on the weekend. The hosts should have been prepared earlier to control the flow of people. Today, after being let in, there were no empty tables, and guests were still being let in continuously afterward. It was chaotic, and everyone stood around, unsure of what to do. 3) A child kept dragging their chair while eating, making a lot of noise, and no staff member came to inquire about what was happening.

From the moment I arrived, the customer service at the Shangri-La Hotel in Hefei was impeccable, with staff anticipating every need. My room was a sanctuary of cleanliness, where every surface gleamed and the linens were freshly pressed. The attention to detail extended to the immaculate pool and wellness area, which provided a truly luxurious escape. This hotel masterfully combines warm hospitality, an unbeatable setting, and flawless upkeep for an unforgettable stay. Western breakfast buffet and their buffet dinner was dangerously delicious 🤗. Once again, excellent customer service... Thank you 🌹

The soundproofing is genuinely terrible. The people next door were extremely noisy late into the night, and the racket was incessant. I ended up calling the front desk to switch rooms. Even in the new room, there was constant barking from outside. I've stayed in plenty of budget hotels (around 100-200 RMB) over the years, so I'm generally quite forgiving when it comes to cleanliness. For instance, I didn't mind a few hairs in the first room's bathroom. But the pillows in the second room were incredibly dirty – don't they ever change them? The pillow in the first room reeked of sweaty feet, and the one in the second room smelled like mala tang. And fine, the duvet stank too. I can understand if there's a slight odor due to recent rain, but for a hotel of this size, is this really how they handle their linens? The mattress needs replacing; it creaked loudly with every turn. There were no hand towels or washcloths either. You're not an express hotel; why are the only towels available bath towels, bath sheets, and bath mats? Even the hotel's main entrance has to be pushed open manually – how 'excellent'! Considering it's right next to an LV store, how can this hotel operate like a budget express hotel that costs just over a hundred RMB?

The hotel is beautiful and the staff are so kind and friendly. They helped me so that everything went very smoothly. Amy was especially kind and helpful. She ensured that I had everything I needed. I will certainly be visiting again