Hotel Dengan Spa di Anhui, China

這是一次非常愉快的入住體驗！房間乾淨整潔，地理位置也不錯，去哪兒都挺方便的。鬧中取靜。酒店停車位很充足，對自駕出行的人來説特別省心。不過最讓我感動的是皖西賓館的服務，真的是貼心又暖心。這裏要特別表揚一下前台小姐姐給我安排的安靜房和大堂王經理保安人員看我們行李多，主動上前幫忙拿行李。能感覺到他們是真的熱愛這份工作，才會發自內心地為客人提供這種賓至如歸的服務。下次到六安，一定還會選這裏！

Excellent location, just less than 30 mins walk from taiping cable car. Booked a room with balcony, best choice. First day arrived is rainy day so stay indoor. The balcony faces a valley which can see the lights from the bottom of the mountain, excellent views. The hotel provides some entertainment programs at 730 pm every night. The food quality and varieties for breakfast and lunch and dinner buffets are good. Dinner is my favourite! Really enjoy the stay! Will recommend this hotel to friends.

Best hotel in the area . Lake view is great and the place is so quiet , perfect place to rest after a long day work.

Services were pretty bad. My friend was reprimanded for calling the reception too many times her line was always cut off yet the other party accused her of calling for no urgent issues. Batteries of tv remote control were flat and we were just given two new batteries and have to do the replacement on our own. Facilities in the hotel and the room itself were aged. The only saving grace is the location I guess.

Very impressive with the front desk services. Front desk 王盈 is friendly n quick to done our check in. 服务管家小鱼 self introduced herself and providing great services to our 3 nights stay, make sure that we are comfortable during our stays. She is gentle and professional in her task and attentive services. We are attending the Singer Zhou Shen's concert at Hefei, the hotel is so considerate and gives the fans, hand warmer/heat pack, as the weather is getting colder. The daily breakfast also very good, aplenty of dishes to choose from locals and western cruisines. Check out time also has been extended till 4pm by thoughtfulness of 小魚, but we need to catch our train at 1pm....Thank you 小魚. A goodbye gift for us as we leaving. We are having a great time staying in the hotel. The view from our room is fantastic, lake view and part city view. This hotel will be our first choice if we visit Hefei in the future.

Everything was amazing! The service was top-notch, and the staff were incredibly friendly. Staying at this hotel truly made me feel at home.

From the moment I arrived, the customer service at the Shangri-La Hotel in Hefei was impeccable, with staff anticipating every need. My room was a sanctuary of cleanliness, where every surface gleamed and the linens were freshly pressed. The attention to detail extended to the immaculate pool and wellness area, which provided a truly luxurious escape. This hotel masterfully combines warm hospitality, an unbeatable setting, and flawless upkeep for an unforgettable stay. Western breakfast buffet and their buffet dinner was dangerously delicious 🤗. Once again, excellent customer service... Thank you 🌹

Hotel is perfect, service is amazing and manger Steven Wang is very cooperative. Thank you for such a good service. I always use this hotel for my business trip to Hefei

The soundproofing wasn’t great, as I could hear noise from outside and even people showering in nearby rooms. However, the breakfast was delicious, and the staff were friendly and helpful. The red jacket provided by the hotel was especially useful—it kept me warm and dry during the rainy weather. The window view wasn’t as good as I expected, and the room was quite small, but the overall cleanliness was acceptable. The room was very warm thanks to the heater, which made the stay comfortable. I had originally booked this hotel to watch the sunrise and sunset from the mountain, but unfortunately, the rainy weather didn’t allow me to experience that, which was a bit disappointing. Considering it’s one of the most affordable hotels at the top of the mountain, it’s still a reasonable choice. The evening performance was creative and enjoyable. I also appreciated that the staff allowed me to check in a bit early and didn’t rush me when I left. Thank you!

Room was spacious and comfortable, although sound insulation of walls, doors, and windows was not enough to prevent noise from neighbours or hallway and street even on 40th floor. Amenities are good and practical. Swimming pool and gym are great. Location is also very good. Service is variable. Staff is very friendly and responsible, but they need to pay a little more attention to simple English skills. However, breakfast and generally, foods in restaurant were not satisfactory enough. Western and international food is just a name. You can't really taste German Wurst or Italian pizza! The continental food, especially western breakfast, is quite ordinary, I'm talking about flavours and tastes, not quantity. It's not very eye-catching and for a five-star hotel as you would expect. Although, overall I recommend hotel.