Hotel Holiday Inn di Essen

Wow. What a trip that was to the Essen Spiel convention. And what an excellent hotel we have had the luck of booking a room into. Everything was top notch. We were given a room on the second floor, right across the elevator, in room 226. That was indeed super convenient, since for soundproofing, the windows were always shut, and I'm a smoker, so it made my outside trip to the smoking area easy. Everything in the room was where it should be. Plenty of sockets to plug our electronics in, a desk to put our convention stuff on and make our plans for the following day. Water pressure was spot on in the shower, all-in-one soap was naturally provided in a dispenser and filled daily. Room cleaning was done super meticulously in the morning and the cleaning people were nice and attentive when we happened to stumble upon them. All the staff we ran across were super nice and kind, even though we were always bugging them with annoying and trivial matters. The evening shift at the bar and reception really tried their best to satisfy our bothering demands. Hats off to them for putting up with us. I feel that we may have indeed tested their patience's limits. Despite all our best - or worst - but unintended in honesty - efforts to piss them off, they didn't even lose their smile. Great job, everyone! The cherry on top was the hotel's decision to open up a big room full of tables and chairs for the Spiel attendees to pass the night once the exhibition day was over. Really thoughtful and it's one of those small details that win people over. I'm looking forward to returning to the convention next year, and I'm sure I will be booking a room in this hotel alongside my plane and convention tickets. Keep it up, GHOTEL!

Prima Standort, um Essen zu erkunden - Folkwang-Museum, Ausgehmeile Rü und die Innenstadt in Laufweite, und andere Destinationen gut mit den Öffis zu erreichen. Praktisch: Parkplätze für 14 Euro/Tag direkt am Haus. Zimmer okay, vielleicht ein bisschen bemüht hip, aber das kann ja altersbedingte Geschmackssache sein. Extrapunkte für das supernette, superfixe, super engagierte Team am Empfang!

It's good news, bad news. The Bed is very comfortable, and we slept well. The breakfast was good as well. Crisp croissants, great coffee and half a dozen loose teas is enough for us. The housekeeping is appalling. We were there a week, and the room was processed correctly on one of those days. The rest of the time there were items missing, or used glasses or cups not replaced. You can't phone reception because there is no house phone. There are no tissues in the bathroom so bring a pack. No pen or paper either. Let's hope the housekeeping issue is resolved before you visit. It's not a deal-breaker as the bed and the breakfast are both done well, and the location is superb.

Have spent more nights in premier inns that I can remember. Have used them in the UK for years. They're all pretty much the same (Zip and Hub aside of course) both of which I also like. The German offering is either aimed at a slightly higher niceness or are maybe just newer. Anyhoo, the rooms are nice. But. I've stayed at the Essen hotel before and the beds weren't great then and don't seem to have been replaced in the last year. The result is (my 2p) that the beds are too soft and when I sit on them, the springs bottom out and I can feel the base. It's not much better when trying to sleep. This is a bit weird as the ones in premier inns in the UK are excellent, to the point where I considered buying one of same type of mattresses/beds for home. This last weekend, the TV was Broken in the first room, so asked to move because the bed was rubbish. Bed also rubbish in second room. By the time I got to the third room I was too embarrassed to ask to move again but the bed thing isn't restricted to one room. Staff were good, the lady on reception was excellent even when facing an avalanche of customers as six pm approached. Overall, an average stay but the beds would mean I'll probably head to Dortmund and the Mercure next time.

Offering a central yet quiet location in Essen, this hotel is just a 2-minute walk from the Philharmonic Hall and 500 metres from Essen Main Station. It offers traditional rooms and a daily breakfast buffet. Rooms at Hotel Luise Garni feature light wooden furniture and carpeted floors. They are equipped with a TV, work desk and minibar, and a hairdryer is provided in the en suite bathrooms. Essen’s historic Old Town is just a 5-minute walk from Hotel Luise, featuring many shops, restaurants and museums. Philharmonie Underground Station is 200 metres away.

Ich bin eine gebürtige Essenerin und kenne deshalb das Hotel schon ewig. Die Lage ist zentral, gegenüber vom Hauptbahnhof und mitten in der Stadt. Die Zimmer sind je nach Kategorie geräumig. Ich finde es toll, das man die Fenster öffnen kann. Auch die Betten sind bequem. Frühstück gegen Aufpreis, dort gibt es allerdings Verbesserungspotential. Trotzdem 100% Empfehlung

Uns hat der Aufenthalt super gefallen . Wir haben das Hotel ausgesucht , weil wir zum Weihnachtsmarkt wollten . Das Hotel ist super zentral , und die Innenstadt ist fussläufig zu erreichen . Wir haben ein Zimmer zum Hof raus bekommen , was trotz der Lage super ruhig war. Das Personal beim Check in und Check out war super freundlich und sehr hilfsbereit . Im Großen und Ganzen hatten wir einen tollen Aufenthalt

The hotel is dated but has in essence all you need. Nevertheless, what you pay is not worth what you get. They still navigate in that ”corona-excuses-cloud” trying to use that for every shortcoming. Lots of discussions with staff about basic no-brainer items. Not worth listing them all here as the overall experience is just annoying. Sheraton in Germany needs to get their act back together fast - that business model is likely not going to fly for long by just hiring interns, juniors and trainees (out of which some do not understand only basic German, English, Spanish, French, Italian) and asking the customer to pay a premium for such poor service. One good thing to point out: the Lounge happy hour that got moved to their Restaurant (as the Lounge is closed - Corona). Getting the building back up to speed, small refurbishment needed, and appointing a minimal level of trained staff would give a different picture.

Nu voor t****e keer in dit hotel. Het aanzicht en ontvangst hal is van dit hotel niets bijzonders, bij hotel zijn enkele parkeerplaatsen tegen betaling, de kamers en badkamer zijn netjes en schoon, niet al te groot maar voor twee dagen is het prima, het ontbijt gaat erg achteruit, weinig keuze in brood, geen beschuitje of sneetje wit brood, het centrum is op 5 minuten loop afstand.