Hotel berhampiran Portas de Moura Fountain, Évora

Only one night stay, but enough to now that quality is here, from the reception to the room, Clean, quiet, with a modern look, inside the city walls, but at the limit to travel outside them. And the simpathy of the receptionist was 5 star.

We had spent 3 nights at this Hilton and we got a top rate service, starting from the reception, with Moises, Raquel, Davide, the room services are excellent, as the different restaurants, where I remember just Celso, Diogo, Paolo. The breakfast display is amazing. The rooms large with excellent beds, plus free cover parking for gold members. If in Evora don’t look around this is the place.

This is the perfect hotel for a short stay in beautiful Evora. A short walk to all the main attractions and restaurants, generous & spacious common areas with a bar open till midnight plus generous well-appointed rooms, and super friendly support team (thanks to Marissa especially who was one of the best hosts we came across in our 12 day trip across Portugal). Off street parking at 10Eur is available and very welcome. Ticked all the boxes for us.

This was a great hotel in many ways. It was very comfortable and clean. However, the lighting is very dark in the hallways (with mirrors on the ceilings). The room had no overhead light and the other lighting was limited. The breakfast was amazing. We also ate upstairs one evening - the food was good and the view was great. Pool area is very pretty.

What I liked: 1. When I first walked in … my impression was ‘Wow’. A sleek and modern lobby and a open concept restaurant really made the place look amazing. 2. While I didn’t use the pools. There were a lot of choices. I think there were 4 pools and they all looked nice. 3. The included dinner at the hotel restaurant with my Globus tour was more the same type of meal I could get in North America. I generally want to try the local cuisine. However, there was a lot of choice with the buffet and a very pleasant experience. The breakfast the next morning also had a lot of variety 4. The rooms were clean and modern What could be improved/didn’t like: 1. The check-in at this hotel needs a lot of work, especially when dealing with bus tours. However, I think a lot of their business are bus tours since I noticed a very large parking lot with several buses next door. We went to our room and discovered it didn’t have two twin beds. This was a communication problem with Globus and spoke to our tour guide after this issue. We phoned reception and told them the situation. We asked for someone to come to the room because it seemed to be a long walk to get back to reception. After about 10 minutes, someone arrived from reception and walked us to the new room. We weren’t too thrilled since it was directly in front of this “wall of heat’ that we passed by when getting off the elevator. The new room also had a lousy view compared to the first one that overlooked the pool. We specifically asked the reception person to make sure that are luggage comes to the new room. She told us not to worry, but sometimes it takes a bit of time. We waited for more than 40 minutes and then thought – maybe they sent our luggage to the old room. I went back and it wasn’t there. We called reception and finally got our luggage more than an hour after checking in. This time there was somewhat of an apology since it was the same reception person who said it would be sent to the new room. She admitted that she forgot, and we respected her honesty. Originally, she seemed annoyed when taking us to the new room and only seemed concerned about whether we used the washroom in the old room. When we met people from the tour and told them about the situation, they said there is a ton of luggage in a small back room that hasn’t been delivered. This lack of organization and efficiency took one hour of out of our vacation time. 2. The front of the hotel is glass and looks very modern. But when you pass by the corridors that are in the front of the hotel facing the street versus the back facing the pool – the temperature is so hot it is noticeable. I think the hotel tried to put some type of additional wall to block the heat. However, it isn’t enough and there needs to be more air conditioning in the corridors to keep the place at a proper temperature.

Passamos 2 noites na Casa do Vale Hotel. Para nós esteve tudo ótimo! Aponto apenas 2 detalhes que me afetaram um pouco: a claridade e o barulho. Entra, demasiada claridade no quarto por este não ter estores, e durante toda a noite, mantém a luz do corredor constantemente acesa (considero desnecessário, poderiam meter sensores de movimento). Sobre o barulho, ouve-se tudo nos quartos e os outros clientes no hotel fizeram imenso barulho com as portas, na nossa experiência. De resto, tudo ótimo, AC muitíssimo bom, pequeno-almoço ótimo e staff muito simpático e atencioso. Ótimo hotel para passar um fds, ótima área e têm muito muito potencial, mereciam alguns updates.

Das Personal ist sehr hilfsbereit und freundlich. Zimmer haben eine angenehme Größe. Einzelne Zimmer haben nur ein sehr kleines Fenster deshalb ist der Raum sehr dunkel. Frühstück war gut, frisches Obst, Joghurt usw. die Rühreier waren nicht so unser Geschmack. Wir würden auf jedenfall wiederkommen.

This hotel is amazing! The rooms are spacious and very clean, the restaurant is great, there is an indoor pool, a sauna and a gym and the outside areas are also great. You don’t need to leave the premises. What makes this a five star rating: twice a day the rooms are provided with water. At the end of the day they will bring biscuits by, the restaurant is open all day (great when traveling with kids) - also for room- and pool-service. There are many activities for kids and they provide the cutest little presents for babies by arrival. They just have much attention for detail and really make an effort to make your stay pleasant! Make sure you don’t mind kids, since there are many of them ;)